All services are performed and backed by George, sole proprietor.
NO Subcontractors, Nor middlemen.
Best efforts will be made to explain all options in practical language and assure your satisfaction with the final results.
Costs of Callout Fee, software license and installation fees, any hardware costs and installation costs (if needed) will be discussed upon initial telephone contact.
Terms: Cash On Delivery of products/services. All effort will be made to assure your satisfaction.
Unexpected surprises are Never a Good Business Practice, and do nothing for repeat business.
Check my Angie's List Review Reports (both Member and Non-Member Reports) for previous ratings of repeat customers.
Repeat Customers have contacted me year after year for annual updates.
Business highlights
30 years of trusted experience
Services we offer
Installation of New Laptops & PC's, Cleaning and Tune-up of existing Laptops & PC's, Memory Upgrades on Laptops & PC's, Installation of Security Software (Norton Internet Security, Norton 360, Malwarebytes PRO due to recent mass credit card breaches, etc.) Installation & Training on Licensed Software, Parts Replacements (Monitors, Keyboards, Mouse, Power Supplies, etc.) after diagnosis on existing PC's. Printers, Modems and Routers, Wireless, USB Backup Drives, Flash Drive Backup Installations.
Services we don't offer
Installation of Non-Licensed Software, nor Copyright infringements of Copyrighted materials.
I called and we set up an appointment. He came to my office and ran tests, etc. on my existing printer. It was not able to work so he purchased an HP wireless printer and hooked it up. It required computer work so will work properly with my computer and the new ATand T internet service. He did a fantastic job and all is working better than can be imagined. I will continue to use George and will highly recommend to all my friends and business associates.
Description of Work: Provided new HP wireless printer with multiple replacement cartridges. He delivered, installed, and reconfigured. All occurred in a few hours and in a very professional manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Anthony O.
06/2013
5.0
computer repair
+ -1 more
George was very professional and courteous. He did as much as he could to hopefully repair at minimal cost. Our only recourse was to get a new computer. We would like to nominate him for "page of happiness" and favored work.
Description of Work: installed new video card in computer, but it was not the problem. Did several other tests. We needed a new computer as mother board was shot. Picked up and set up new computer. Took plenty of time explaining new Microsoft 8 software.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Katy R.
05/2013
5.0
computer repair
+ -1 more
I went great/ . George called ATand T and talked with them for 30 minutes to get our wireless routor activated. He then backed-up all over programs and explained in great detail how to back-up our important documents. He also removed the hard drive from our old computer.
Description of Work: This is the second time in the last 4 months that I have used George's services. He did the following:1) reconfirgured wirleless routor to connect iPad to internet 2)provided 16GB flash drive & copied 3) removed obsolete harddrive. To summarize George came to my home promptly after I contacked him. He addressed all our needs and was very reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Mr George Computer Services
My client who submitted this Review Form left me a voicemail message. He said he had some difficulty with filling out his Review Form, and told me to check his Review for correct details. The Correct Charge for my services on 05/12/2013, was: $60.00 ( Not, $1.30 as appears in this Review Form.) 1) I worked with AT&T Tech Support via phone to reconfigure his AT&T Wireless Router back to Factory Settings. Then his new iPad found the correct SSID, accepted the Security Key, & could connect via AT&T to any Websites. Everything still Tested OK after several Re-Boots, of both Router & Tablet. 2) I provided him with a Kingston 16GB cap-less, flash drive & copied his Contacts, Documents, Favorites, Music, Pictures, etc. to the flash drive. I advised storage off-site, with periodic updates for optimal security. 3) I removed the old Hard Drive from his old PC, left it with him & instructions for destruction. That would secure any personal, financial data from his old Dell Windows XP PC. I took the old Dell OptiPlex Windows XP PC Tower (minus the Hard Drive) for Electronics Re-Cycling at our municipal solid waste Re-Cycling Facility. Finally I made a follow-up call this morning, 05/13/2013 to make sure my client's iPad is still able to connect to the Internet via his AT&T Wireless Router. My client said his iPad is still working just fine and that he would call me with details of any further issues he might encounter.
James B.
05/2013
5.0
computer repair
+ -1 more
I called George this morning and he returned my call within an hour. He came out to my house about an hour later and went through my computer to clear up the virus and he removed many things I did not want. After he left I was still having trouble with something so I called his cell and he turned around and returned to my house and resolved all the issues. I am thoroughly satisfied with George's service and will continue to use them should I need them.
Description of Work: George removed a virus from my computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Patricia T.
02/2013
5.0
computer repair
+ -1 more
This is the second time that I have requested the services of Mr. George Computer Services. Being a repeat customer confirms my satisfaction with him. I called George and was able to make an appointed for the next day. He updated the Wireless LAN driver, adjusted the power management settings and checked security. During that service call, I asked George to order a 4GB memory chip, to be installed when it arrived. I told my sister about George and how he provides excellent computer service, so she contacted him and he supplied and installed Norton Internet Security renewal for her computer. George now has another client in my family. When the chip arrived, George came over and installed it. I really like that George is able to come to my house and repair my computer because I don't drive. I highly recommend him for those who are having problems with their computers.
Description of Work: Excellent Computer Repair Services
Rating Category
Rating out of 5
Yes, I recommend this pro
$115
Mark N.
01/2013
5.0
computer repair
+ -1 more
My computer lost access to Microsoft Word, Excel, etc. yesterday. I called George and he commuted to my office at 8:00 this morning and had it repaired and provided a battery backup by 9:30. Service was unbelievable. George was very helpful, knowlegable, and very professional. I am extremely satisfied.
Description of Work: My computer was unable to retrieve the Microsoft Word, Excel, etc. program so George reinstalled the program. He also reviewed my computer and ran a backup program. He went out and bought a battery backup and returned to install. This entire process was compl,eted in little more than one hour. All works great and a very happy consumer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
James B.
09/2012
5.0
computer repair
+ -1 more
George came to the house, the same day we called. He was very patient and polite. He is worth more than what he charged us. I would highly recommend George.
Description of Work: Our Desk Top Computer was running programs and the Internet very slowly. We thought that we might have a Virus, or Malware. George, went over all the possible reasons why the Computer was performing poorly with us, explaining how it affected the performance. He sat with us for over an hour reviewing the Hard Drive, and what programs were running that we could eliminate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Patricia T.
07/2012
5.0
computer repair
+ -1 more
I chose Mr. George because he makes house calls and I don't drive. I really wanted him to save the information on my hard drive. George went above and beyond saving the hard drive. He recovered all of my existing data from the damaged computer and put the data on a USB memory key. He was able to insert my hard drive into a used Toshiba laptop that had two additional gigabytes of memory. He also supplied and installed a new NetGear USB network adapter. He checked my PC for viruses and malware and found 256 threats. I am very satisfied with the service I received from George and I would recommend him to family and friends who may have problems with their PCs.
Description of Work: My computer was damaged due to a power surge occurrence. I called Mr. George and two other vendors provided by an Angie's List Rep.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Judi H.
06/2012
5.0
computer repair
+ -1 more
This is a follow up to the visit George made on 06/05/2012, where he installed my new HP Pavilion p6-2107c, Quad-Core, 8GB RAM, 1,000GB Hard Drive, replacement PC. The Add-In combo DVI/VGA/HDMI Video Card which George had installed to make use of my existing monitor was working just fine. George spent a considerable amount of time to make sure I had physical copies ”in hand” (on CDR Disc) of all my data, photos, etc., from my old PC, before he copied it to my new PC. My highly sensitive, external, compact, USB Recorder/Microphone which I use for Classical music practice was working OK just as it did with my old PC. My Internet connection was working just as it did with my old PC and I had access to all my new and all my previous Email messages. George even made sure my new PC had the same Desktop Wallpaper image of Telluride, Colorado from family vacations there. George made a call to me after he left from installing my new PC, to make sure everything was working OK for me. He asked if I could find the critical financial document which I was very concerned about, among all the data he transferred from my old PC. I told him that, yes, indeed I had been able to find the critical file I was very concerned about. I had some encrypted PDF files I needed to access, and George said he would return to upgrade my Adobe Reader to the latest version for me to be able to access to those files. George also told me he would show me how to access and create Desktop Shortcuts for the factory installed Microsoft Office Starter software, MS WORD, MS Excel and MS Tools. He also offered me the option to purchase and he could install a licensed version of Microsoft Office, if I preferred that option. Since there were a few other minor things I needed done on my new PC, George agreed to return on Saturday, to make those additions. From George's first visit when he did the original installation, George became familiar with the necessary, inner-city, security precautions of stopping at the parking garage security desk, and phoning me to escort him to my residence. George made sure that he had all that he needed with him to complete the job. George offered to take away my old PC, and to “scrub” the old hard drive of all personal data, after I gave him the OK that my new PC indeed had all my data from my old PC. George also agreed to my express wish, to re-purpose my old PC once it was “scrubbed” of all personal data, and have it donated to a community-based organization for use by under-served populations. George also believes in helping improve overall Community Internet Access. I appreciate the care and close attention to detail that George showed in making sure that I could access all the files that he copied from my old PC to my new PC. He even was concerned enough about the critical financial data that initially I could not locate, to call me to make sure that I eventually did find it among the many hundreds of files that he had copied from my old PC to my new PC. I feel most confident due George's very cautious, very conservative approach to protecting all my data, and to his modest, but continual efforts to provide Internet Access to all under-served populations, to recommend his services to anyone.
Description of Work: This is a follow up to the visit George made on 06/05/2012, where he installed my new HP Pavilion p6-2107c, Quad-Core, 8GB RAM, 1,000GB Hard Drive, replacement PC. The Add-In combo DVI/VGA/HDMI Video Card which George had installed to make use of my existing monitor was working just fine. George spent a considerable amount of time to make sure I had physical copies ”in hand” (on CDR Disc) of all my data, photos, etc., from my old PC, before he copied it to my new PC. My highly sensitive, external, compact, USB Recorder/Microphone which I use for Classical music practice was working OK just as it did with my old PC. My Internet connection was working just as it did with my old PC and I had access to all my new and all my previous Email messages. George even made sure my new PC had the same Desktop Wallpaper image of Telluride, Colorado from family vacations there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Judi H.
06/2012
5.0
computer repair
+ -1 more
Purchased new computer from George. He transferred all my files from the old computer tothe new computer, installed anti virus software and instructed me how to use everything properly. I couldn't be more satisfied.
Description of Work: Purchased new computer from George. He transferred all my files from the old computer tothe new computer, installed anti virus software and instructed me how to use everything properly. I couldn't be more satisfied!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$522
Eleanor B.
05/2012
5.0
computer repair
+ -1 more
I left a voice mail message for Mr. George Sunday afternoon, and he called me back the same day. After describing the problem with my Internet connection, he said he could come out Monday morning around 8:30am. He came out and checked all the connections on my computer and router, did a complete power shutdown, and re-booted my PC. When the problem persisted, he contacted ATand T in the Philippines and got a wonderful young lady named Karen, who checked the premise equipment remotely. Karen sent a re-start signal to their equipment. She stayed on line and waited until my PC was able to connect of several different web sites. When all was working normally, Mr. George then checked my PC was secure. He reviewed my security settings and said everything would be fine, if there was a green checkmark on my security icon. He then showed me how to print selected sections of anything sent to my PC. I have used Mr. George Computer Services several times before and would recommend his services to anyone having computer problems.
Description of Work: Restored my Internet Service by calling AT&T Service Provider, after checking all connections OK.AT&T sent a Refresh Signal to off premise equipment, advised Re-Start of PC & Router. Internet Service was restored after AT&T reset. Mr. George then checked my PC for any Mal-Ware or Computer Viruses. He said my PC was clear of all threats, and Security Software was doing its job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Eleanor B.
01/2012
5.0
computer repair
+ -1 more
I first used "Mr. George Computer Services" in 2011, when I was having problems with the cursor on my computer not working properly. He arrived promptly at the appointed time and was very polite and professional in asking me questions and diagnosing that the problem was with my old "roller ball" mouse. After opening it and a thorough cleaning of my old mouse, the cursor still did not track properly on my screen. After testing that another "known working" mouse did track properly, Mr. George went to the nearest store selling computer supplies and purchased me a brand new, USB optical mouse. He returned and installed the new mouse on my PC and thoroughly tested it after several reboots of my PC. He also installed Norton Internet Security 2011 and did a complete scan of my PC, making sure that any Infected Items would be removed, by default when encountered. I called Mr. George again this morning when my keyboard unexpectedly stopped responding as it was working OK just yesterday. Mr. George again arrived promptly, with two brand new keyboards in hand. It is important to me that he arrived promptly, had everything needed to get my PC working again, checked that everything else was working OK. He even wiped his feet thoroughly when he entered my home in order not to track rain water onto my carpets. Mr. George was very professional, wearing appropriate attire. He checked my old keyboard for proper function after reconnecting a loose cable at the back of my PC, and explained everything that he did in plain terms. He had the proper new replacement parts with him, but explained that nothing new was needed as my old keyboard was working just fine after he reconnected the cable. Mr. George updated my Norton Internet Security to the 2012 version, downloaded all the new files needed, and ran a Scan of the hard drive on my PC. He plainly explained the operation of the new Norton Internet Security 2012 software, and pointed out that if the Norton Icon on the lower right of the Task Bar has a Green Checkmark, he said "Green is Good", and I need not worry. He then patiently explained that if the Norton Icon on the Task Bar has a Red "X" mark - "Attention Needed", I need only click on it and select OK to "Fix", and all would then be OK. I especially appreciate his honesty, in thoroughly testing my old keyboard and saying it was working just fine, and no replacement parts were needed at this time. As always Mr. George removed all packaging materials from my home and said he would make sure it all went in the proper Municipal household waste stream, source re-cycling system. He told me that I should call him if I have any further problems. He tested that my email was working properly and let me know that he could help me if I still had any difficulties using my PC. I appreciate his honesty and professionalism and intend to give him all my repeat business. I trust that Mr. George will continue to do everything possible to earn my confidence and loyalty, and I have no hesitation what-so-ever in recommending his services to anyone.
Description of Work: Mr. George responded promptly to my call, came out and diagnosed the problem with my keyboard not responding. After tracing a loose keyboard connection at back of my PC, he Re-Started my PC several times and the keyboard then worked OK each time. He brought two brand new keyboards, just in case there was some malfunction with my old keyboard. After tracing the old keyboard cable to the back of my PC, he found the cable connector was loose at the PC end, and re-connected it. After my PC was Re-Started, my old keyboard worked just fine as it did before, and no replacements were needed. Mr. George then updated my Norton Internet Security to the 2012 version, updated to the latest definitions, and ran a scan that found no infected items. He then installed Anti-Malware software, updated the definitions, and ran a scan for Malware/Trojan programs and no infected items were found.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
louise J.
01/2012
5.0
computer repair
+ -1 more
.Mr.george was polite,professional and reasonablly priced.
Description of Work: Mr.George came to install a new router.Att had concenced me that my old one was not working and would be simple to replace.It was not.Mr.George was reliable,prompt,and took care of my problem.I reccomend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Keeter M.
12/2011
5.0
computer repair
+ -1 more
he boxese using George.
Description of Work: I first met George when he worked on my comuter at work and when I retired I was sure I would be using him for my home computers. I made an appointment with George in November and he showed up promptly and began work immediately. We reviewed what my needs were and began. I had called George to install a scanner and to activate my tablet. He began with the tablet and made all the calls necessary to activate the different programs and then tested them and then instructed me on how to do things. He did the same with my scanner and router. While he was here he instructed me on how to change the cartridges on my printer. He asked if I was comfortable with using the new items and when he felt that I was, he cleaned up all the boxes and packages and removed the debris from my home. He suggested that I make new files for all the things we had just completed and secure the passwords. George was always very polite and dressed appropriately. He has since called to see if everything is okay. He knew I was planning to travel so he followed up to see is my tablet was working as planned. I first met George when he worked on my computer at work and when I retired I was sure I would be using him for my home computers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Keeter M.
12/2011
5.0
computer repair
+ -1 more
The technician arrived on time; got right to work and stayed wit it until he was comfortable with me understanding everything.
Description of Work: I used Mr George Computer Services to install portable scanner on desktop PC and OCR software to convert document images to editable text files. They also installed router Belkin configuration to ensure all proper security is OK.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Laura T.
11/2011
5.0
computer repair
+ -1 more
Arrived promptly, very polite. Very professional. I was very impressed. I couldn't believe how good price was. I plan to recommend this company to others in the future.
Description of Work: Set up 2 computers. Set up antivirus on both computers. Untangled and organized wires.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Shantell N.
09/2011
5.0
computer repair
+ -1 more
see above
Description of Work: He installed Norton Anti Virus as well as Microsoft office 2010. He had great pricing. I would use him again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Geraldine H.
09/2011
5.0
computer repair
+ -1 more
He successfully completed what I needed done. His personality made me want him to come to my home and take care of the computer, so that really clicked.
Description of Work: I had some things with my laptop that needed to be done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Eleanor B.
08/2011
5.0
computer repair
+ -1 more
I called him this morning, he called me back, and came out right when he said he would. I was very satisfied with the work he did. His fee was well within my expected price range. George did what I asked him to do and even checked to make sure everything else was working fine, I could not have asked for more.
Description of Work: He installed a mouse and some anti-virus software for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Keeter M.
07/2011
5.0
computer repair, computer sales
+ 0 more
It was just terrific. He likes to explain to you what's going on, which is nice for people that don't know what's going on with the computer. He is very patient.
Description of Work: He got me a new computer and installed it for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Ellinor B.
07/2011
5.0
computer repair
+ -1 more
It went very well, I am pleased with the outcome and will use Mr George again in the near future.
Description of Work: refigured my Dell Computer, helped install a new program and made my computer work faster again. Deleted some duplicate entries.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Computer Training,
TV Repair
FAQ
Mr George Computer Services is currently rated 5 overall out of 5.
No, Mr George Computer Services does not offer free project estimates.
Yes, Mr George Computer Services offers eco-friendly accreditations.
No, Mr George Computer Services does not offer a senior discount.
No, Mr George Computer Services does not offer emergency services.
No, Mr George Computer Services does not offer warranties.
Mr George Computer Services offers the following services: Installation of New Laptops & PC's, Cleaning and Tune-up of existing Laptops & PC's, Memory Upgrades on Laptops & PC's, Installation of Security Software (Norton Internet Security, Norton 360, Malwarebytes PRO due to recent mass credit card breaches, etc.) Installation & Training on Licensed Software, Parts Replacements (Monitors, Keyboards, Mouse, Power Supplies, etc.) after diagnosis on existing PC's. Printers, Modems and Routers, Wireless, USB Backup Drives, Flash Drive Backup Installations.
Installation of Non-Licensed Software, nor Copyright infringements of Copyrighted materials.