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PGA POOLS

Pool and Spa Service

Reviews

5.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 25 reviews

Carol P.
03/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Tim Rice came to my house to give me an estimate on a reasonably priced, dependable heat pump for my pool and spa. His price was lower than other estimates I received. I liked that he didn't try to sell me something fancier and more expensive than I wanted. And he offered really quick delivery! So, early the next morning, the new heat pump was delivered and the old one was taken away. Installation was quick and trouble-free. Tim made sure I knew how to operate it before he left and gave me his card in case I need help later. The new heat pump is MUCH quieter, smaller and less conspicuous than the old one, and it's easier to use. I am happy to recommend Tim Rice/PGA Pools for pool equipment/machinery sales and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Katherine M.
02/2016
5.0
pool cleaners
  + -1 more
I called Sunday night and he was out first thing Monday morning. Very professional and knowledgeable. He will now do all our pool work.
Description of Work: Disassembled DE filer Replaced 2 cloth filters in DE filter. Cleaned remaining filters. Assembled DE filter. Primed and started system. Added DE. Checked System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Lori B.
10/2014
5.0
pool cleaners
  + -1 more
Tim came out a week prior and helped to get our pool running smoothly. We knew our pumps were in bad shape and he cleaned the pool, got the pumps running better and explained how the pool filters and pumps worked. He didn't even charge for the first time he came out knowing he had to come back! Very honest! I felt very confident he knew what he was doing. I also felt he wasn't going to upsell me on things I did not need. He went straight to work the day the parts came in and had our pumps working better than they have in years. We now have PGA Pools doing our weekly maintenance on the pool also. This is a jewel of a company. Fair price, speedy response and honest work. We are in need of a heater soon too and I will ONLY trust PGA Pools to advise, order and install our heater.
Description of Work: Replaced 1 HP motor for our spa, replaced the filter cartridge, rplaced floor cleaning parts, with valve kit, (17 heads) replaced pump basket and brush.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Michael V.
10/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Replaced the pump motor and put a new automatic shutoff timer in for the pump. Tim was fast thorough and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Phillip T.
09/2014
5.0
pool cleaners
  + -1 more
Prompt, knowledgable, very meticulous and explained things very well. Excellent work.
Description of Work: My pool pump motor went out and I also had a lot of air being sucked in the line. I called on Monday morning and he met me on my lunch hour that day. He fixed the motor plus several other issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$615

Donald N.
08/2014
5.0
pool cleaners
  + -1 more
My pool pump wasn't working suddenly. I went out, pulled it apart, cleaned the impeller, and put it back together. It still didn't work. I called "Bill" at PGA Pools, expecting to schedule a service call. He said "go take the cartridges out of the filter, and try running it that way before we schedule an appointment. I'd hate to see you spend money when you don't have to." I took his advice, tried it, and it worked! All I needed was some new cartridges. Thanks, Bill. I'll refer PGA Pools any time!
Description of Work: Provided excellent advice, saving me a lot of money!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan R.
04/2014
5.0
pool cleaners
  + -1 more
Tim was helpful and priced fair. He was able to install our heater very quickly, which we appreciated. He gave us three options and price points and brochures on each. This was helpful in making our decision about which model to choose. He was communicative and, as I said, helpful (we are new to the pool ownership thing and had a lot of questions).
Description of Work: Removed old, non-functioning pool heater and installed new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,750

Jim F.
11/2013
5.0
pool cleaners
  + -1 more
excellent
Description of Work: installed a heat pump for our pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aurin P.
10/2013
5.0
pool cleaners
  + -1 more
We purchased a home in which the pool and spa had not been used or serviced for some time. I called Tim Rice on Saturday and he came over within 20 minutes. He diagnosed the difficulties and recommended the most cost effective means of repair which included removal of old equipment and the replacement of 2 motors and addition of a new air switch. Tim returned promptly on Monday and installed the new equipment, tested out the heater (which proved to be working) and cleaned up the area. His charges were reasonable and he probably saved me several thousand dollars at the same time. Great job!
Description of Work: Replaced two pool motors and spa air switch and got pool heater operational

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Jerry O.
09/2013
5.0
pool cleaners
  + -1 more
It was a good experience. I paid $312 for the job, start to finish. The pool place in Jupiter I called for an estimate told me it would cost $519. I called PGA pools. I told them I needed a new pool pump motor. They asked me the horsepower of the motor. I told them to hold on while I went and looked. It was 1HP. They said it would be $312. One of their technicians came out while I was at work, fixed the pump, sent me a bill and it was done. No muss. No fuss. Just the way I like it.
Description of Work: Replaced 1 HP pool pump motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$312

Lori G.
05/2013
5.0
pool cleaners
  + -1 more
We called Pga Pools when our pool pump suddenly quit working. They were able to come out the same day (actually within a couple of hours!) He diagnosed the problem and determined we needed a new motor. he had one with him and installed it and was done in about 45 minutes. We will definately call them again if needed!
Description of Work: replaced pool pump motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Mitchell B.
03/2013
5.0
pool cleaners
  + -1 more
Had a problem with my Pool Pilot. Called PGA Pools and got a call soon after from Tim, the owner. He came out the next day while I was not home to check the unit and we later spoke about the solution to the problem. Told me he could be out in two days to replace the unit and gave me a price. He showed up on time and finished quickly. Tim then took the time to explain how the unit worked. The bill came in exactly as we had discussed. Would highly recommend this company.
Description of Work: Had a problem with my Pool Pilot. The unit was replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Marilyn K.
01/2013
5.0
pool cleaners
  + -1 more
We are delighted with their responsiveness, quality of work, follow-through, courtesy, professionalism, and price. Have purchased our pool chemicals from PGA Pools for years and always appreciated their courtesy and helpfulness. Now we'll be turning to them for any future repair work as well.
Description of Work: We thought our pool pump died Wednesday. Called PGA Pools on Thursday morning--they came out that afternoon, diagnosed the problem as merely a bad part, made a temporary fix to get the system working, and came back Friday morning to complete the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Natalia M.
12/2012
5.0
pool cleaners
  + -1 more
Tim was able to come in next day and right on time. Came back a couple of days later to take care of yet another problem. Again, right on time and super courteous which in our experience as transplants in FL is not happening frequently in this corner of the world. Charges were reasonable too.
Description of Work: Diagnosed the problem (air leak) and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Vivian C.
11/2012
5.0
pool cleaners
  + -1 more
He shows up on time and very confident when dealing with pool repairs.
Description of Work: Weekly services with him. pool breakdown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
06/2012
5.0
pool cleaners
  + -1 more
Tim, the owner, called me right back, set the appointment for a couple days later, and walked me through the products he offered. I went with his suggestions and he showed up exactly on time, installed everything perfectly, showed me how to operate the system and off he went. Pretty much exactly how I'd want any transaction to go. I plan on buying a heat pump pool heater from him soon. UPDATE: got the heat pump, excellent installation, good deal, great heater. Very pleased with my experience with Tim and PGA Pools. Highly recommend!
Description of Work: Salt system and filter assembly for swimming pool. UPDATE: After a great experience with my salt system installation, I had Tim back out to install a new Heatwave SQ155 heat pump. He gave me a very fair price and he personally set the slab and installed the unit. It was an excellent installation and the heat pump is so quiet I had to look for the fan running to see if it was on. Highly recommend both Tim as well as the AquaCal Heatwave heat pump if you're in the market for a pool heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Vivian C.
04/2012
5.0
pool cleaners
  + -1 more
Best weekly pool cleaning service I have had in 8 years. Also, the owner has a pool supply store in Palm Beach Gardens, FL (on Northlake) if any supplies become necessary.
Description of Work: Weekly pool cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Peter S.
12/2011
5.0
pool cleaners
  + -1 more
They arrived promptly as scheduled and reviewed the status of the entire system. He found several settings that were incorrect and quickly brought the system into proper operation. Most importantly, he seemed to know exactly what he was doing and conveyed a sense of professionalism.
Description of Work: PGA inspected the pool and spa and the associated systems. They determined the problems with the system as he found it. They are now doing the weekly maintenance service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Brian P.
11/2011
5.0
pool cleaners
  + -1 more
Bill offered to walk me through removing the motor to bring it in and he would replace it. I removed it, took it in, and Bill fixed it up. I returned home and installed the new motor on my pool pump and it works perfectly. Will definitely use PGA Pools for service again in the future.
Description of Work: My pool pump died so I called for service. Bill said the serviceman would be out first thing Monday (next business day).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Sam and Lisa S.
10/2011
5.0
pool cleaners
  + -1 more
We are pleased with their service. They seem kind and helpful.
Description of Work: We frequently take our water to PGA Pools and we buy chemicals from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sam and Lisa S.
08/2011
5.0
pool cleaners
  + -1 more
Prompt response to request for service. Reported it on Saturday and Tim called on Monday morning, then arrived within a couple hours. Very polite. He was apologetic for taking longer than he expected due to the differences in our pumping system compared to more modern installations. He was able to locate the problem and fix it.
Description of Work: Pool pump system had a restriction that was preventing enough suction to vacuum. I suspected that a plastic toy may be stuck in the skimmer line Blew out the skimmer line with compressed air -- problem still present Took apart the pump and discovered that some airsoft BBs were blocking a portion of the pump inlet/impeller Fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

John V.
06/2011
5.0
pool cleaners
  + -1 more
.
Description of Work: Tim examined filter system and advised us to change a few things that needed upgrading. He also took the time to tell us how to operate the system for maximum efficiency. Besides being professional in his exchange with us he also was honest. I have used this company many times and purchased equipment from them. Excellant family run business

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Vivian C.
03/2011
5.0
pool cleaners
  + -1 more
I am over all satisfied, and he has been excellent so far.
Description of Work: He does my weekly pool maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda B.
11/2010
5.0
pool cleaners
  + -1 more
They were on time. They did the job well and were inexpensive. Everything went fine. I would recommend them.
Description of Work: I used PGA Pools three years ago for some work on a pool pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary F.
05/2008
5.0
pool cleaners
  + -1 more
He diagnosed the problem, explained to me in detail the various options and approximate cost of each option. He installed a new timer and ran the pump to make sure everything worked. He then discovered a couple of leaks, so he replaced a couple of valves and removed and replaced some silicone around the pump. He told me over the phone that a service call would be $75 per hour. He was actually there for 65 minutes, but still only charged me the quoted price. He was very honest and clearly he was very knowledgeable.
Description of Work: Diagnosed pool problem and installed new timer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

    Contact information

    4272 NORTHLAKE BLVD, Palm Beach Gardens, FL 33410


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    PGA POOLS is currently rated 5 overall out of 5.
    No, PGA POOLS does not offer free project estimates.
    No, PGA POOLS does not offer eco-friendly accreditations.
    No, PGA POOLS does not offer a senior discount.
    No, PGA POOLS does not offer emergency services.
    No, PGA POOLS does not offer warranties.

    Contact information

    4272 NORTHLAKE BLVD, Palm Beach Gardens, FL 33410