Mr. Sweeper

Any references to Mr. Chimney should have been Mr. Sweeper. Mr. Sweeper was very pleasant to deal with. The lady on the phone (Mrs. Sweeper?), not so much. The photos on their website of jobs they’ve done show chimney caps with overhang, which reduces chances of water intrusion. The one they installed on my chimney had no overhang. Just a basic cylinder with a top and square holes around the side.

My heavy duty galvanized steel chimney cap was rusting and replaced with a very thin gauged stainless steel cap. The original spark arrester was replaced with a stainless arrester that simply had some holes around it with no overhanging top to protect from rain blowing in. I know that in a storm some water will get in even with a well designed system but this was so basic, the slightest drizzle with no wind had rain dripping in. Many months after installation, we noticed the chimney leaking and had been leaking for some time as the fire grate was totally rusted, which it never had been before. So we called them and they came out and found that the cap was bowed in due to occasional large birds sitting on it. Mr. Chimney caulked around the arrester but couldn’t reach all of it. Several days later we had the lightest of drizzles with no wind and the chimney leaked directly down the center, through the flue. When I called them up the woman became argumentative, telling me there was nothing wrong with the chimney cap and I need to call my roofer. I tried to explain that the water was coming in the chimney within the flue; likely through the area that was not caulked. It was apparent I wasn’t going to get anywhere so I hung up. In a nutshell, I feel they sell an inferior product and aren’t standing behind it.

Extremely dishonest company. While this company performed the chimney sweep as requested to a good standard, the company practices extremely dishonest pricing policies. Before our cleaning began we were informed that the job was a large job and would take some time to clean. Based off this initial information we received, we expected the job to take hours. When the cleaning actually began, our chimney sweep took a little under two hours to complete, coming at a grand total of $650. We were shocked as we thought the job was going to be much bigger then a two hour job, and were very disappointed when Mr. Sweeper company said that we had to pay the $650 even though the job only took less than two hours. We have never experienced a chimney sweep at such a crazy rate of over $300 an hour. Please beware of this company as they will rip you off.

excellent Jose was very knowledgeable & professional extremely careful & considerate of our home would definitely recommend & use this company again & again !!

Tried reaching the company 3 times. They never responded to our request and never called or emailed us back.

Called Mr. Sweeper and was able to get an appointment pretty quickly. 3 days later, Jose showed up 15 minutes early and took me up on the roof to show me what happened to my chimney cap. He had one on his truck and the price with labor was fair. He also took the time to do a good inspection of the chimney for me and walk me through getting a fire going. This is a new home purchase for us and I wanted to get a professional look at the chimney. Great work and will use them in the future.

They come in and either clean your chimney from the exterior. I have a cover over mine so he had to clean it from the inside. It is a one man deal. He works for himself. His wife handles the paperwork. It was a couple of hours. He was early. He says he likes to makes the appoi in the morning. In the afternoon, it rains or is too hot. He got here at 8:30. He puts down covers on everything. Goes about his business and I left him alone. He cleaned out the fireplace and then the chimney to make sure there is no build up and that it was safe. The price seemed reasonable. He called me right back and we scheduled the appointment right then.

Very professional. Free estimate. Communicated every step of the job. Early for appointment. Looked at fireplace inside to see if it needed sweeping before leaving. It did not at this time. Very happy with workmanship of installed chase and cap. Would hire again to sweep chimney when needed.

Worked out perfectly. Primary issue was lint buildup over time at roof vent.

Great job! Would recommend and hire next year!

Jose was very professional and flexible to work around my schedule. He came the 1st time and took measurement and order the part. Two weeks later came an instaled the cap.

Excellent in all aspects. Most importantly, when we called him again several months later and he arrived we asked him if he was ill or if he had recently been around anyone who was ill because a member of our family was taking a medication that increased susceptibility to infections. He told us he was getting over a cold and would prefer to re-schedule because he did not want to risk any problem for our family member. What a nice considerate man! Hard to find service people like him nowadays. He is also a chimney sweep.

Outstanding job! Very thorough. Great job cleaning up after work. Very prompt and courteous.

Mr. Santiago was punctual, professional and thorough. I appreciate the quality service and additional information he provided to me. Top quality service. Thank you !!!!!

Well ,Mr. Sweeper saved me again. My dryer had stopped working and I purchased a new one. Lowes came to install the dryer but would not due to the large amount of lint in the vent. It would have been a liability for them. I called Mr. sweeper and scheduled an appointment a few days later. Mr. Sweeper was prompt, professional, cleaned up after himself, went up on the roof to make sure the outlet was clear. This is the 2nd time I have used Mr. Sweeper. So, when I had this current problem I looked him up and called right away. He is a one man operation. Such a nice man with the work ethic one does not often see now a days. I would definetly recommend him to others! Great job Mr. Sweeper!

.On Tuesday, I went to Angie's List to find a company or person who cleaned out dryer vents. I found Mr. Sweeper to be the company closest to my home. He had an A rating and excellent reviews, so I contacted his website. The next morning there was an e-mail for me from the company. I called, I was given a price and an appointment was set up for the following Friday (that's today, October 10th.) at around noon. Before noon, Mr. Jose Rodrguez arrived. He was very pleasant and professional, thorough, and explained why my dryer wasn't drying. It was so clogged with lint that I was shocked. I'd been blaming the machine, but the problem was actually up on the roof. The vent was clogged with an inch thick pad of lint that looked like heavy felt. Nothing was getting through to the outside. The hose leading from the dryer to the vent opening was stuffed with sopping wet glop that came from the wet clothes but never made it up to the vent and out into the air. Mr. Rodriguez cleaned out the dryer hose explaining that the hose we had was too long, too constricted, and made the machine work too hard to get the lint up to the vent. He replaced it with a new much shorter one, made sure the vent opening on the roof was unobstructed, and then swept up the debris on the floor, wiped off any dirt that had gotten on the dryer, and answered any questions we had left. Mr. Rodriguez did all of his work quickly and efficiently, explaining as he worked. The price he charged was very fair and reasonable. He also explained that we should consider having the dryer vent checked in at least two years. We will definitely contact Mr. Sweeper (Mr. Rodriguez) the next time , and would definitely recommend his work to anyone who asks. P.Beckwith, Sebastian, Fl. p.s. As soon as Mr. Rodriguez left, I ran a load of clothes, and they dried perfectly. Angie, Give Mr. Sweeper another A !!!!!!!.

The Mr. Sweeper technician arrived exactly on time. He was polite and extremely informative about the service and also about drying clothes, in general. He worked in the house and also on the roof. His clean up was spotless, as was the service. Very very pleased and have already put him on my calendar for next year.

Great service. Easy to get appointment and showed up when expected. Very professional and pleasant. Clean up all areas well when finished. Only negative was he put the ashes in my recycle container instead of garbage container. I had to removed it all and the bag tore and I got black ash all over me. (Bags were not strong enough} But would use again, just show them where to put waste.

Very thorough. Cleaned the outlet from the wall. Checked the roof duct. Extremely helpful, punctual, and reasonably priced. I would highly recommend.

Mr. Sweeper called ahead of time and asked if he may arrive ahead of schedule (pleasant surprise). He was quick, efficient, professional and took the time to explain as well as show what he was doing. We were very pleased

Excellent service by Jose. Gave me an estimate I was happy with and had a spare chimney cap in the truck that was the correct one for our house. Did the job there and then. Would recommend

I have set up a yearly cleaning and inspection with this company. The fireplace is working beautifully now.

Mr Sweeper was extremely professional in the service call he made to our house. He did not feel my chimney was able to be cleaned at this time because of a hole he detected in the flume. He explained that with our (block) house probably would be alright, but he felt it safer to have the flume intact. I was very appreciative of the information and time he took in answering my questions. He said the business repairing the chimney should also clean it as part of the services provided. Mr Sweeper does not perform those type of repairs. In the future I will be happy to have him clean our chimney. He was extremely helpful!

If I could give Jose an A+ I would. He came out the very next day after calling to set up an appointment. Jose was so nice and explained everything to us in detail. I felt his price for a cap and damper were extremely reasonable, we ordered the cap from him on the spot. Another company wanted to charge us $130 just to come out to look at the fireplace, not Jose. Jose was extremely honest in telling us that we did not need to sweep the fireplace until next year. He even wore coverings on his shoes when in the house,,many contractors just track their dirt in my house. I will use him in the future and highly recommend Mr. Sweeper.

Mr. Rodriguez (a.k.a. Mr. Sweeper) explained that an accumulation of lint anywhere along the line can impede the flow of hot damp air, bring about excessive heat buildup in the dryer and, in a worst-case scenario, cause a fire. The pricetag for ridding the vent of the hardened lint amassed inside was $100, which was said to be standard for a one-story home such as ours. To me, $8.33 a month is a very small price to pay for the peace of mind that comes from annual maintenance that substantially reduces the likelihood of a clothes dryer fire. A staunch advocate of being on the safe side, Mr. Sweeper is a chatty, friendly fellow who focuses on educating the public about the seriousness of regular dryer maintenance and removing or preventing lint accumulation. While underscoing the importance of once-a-year cleaning, he noted that one of the first signs of impending trouble is noticing that it takes a lot longer to dry a load of wash. Another telltale sign: Excessive heat. He said running a dryer at overly hot temperatures not only is dangerous, but also can turn the appliance into toast if allowed to go on too long. In sum, this was a dryer vent job thoroughly explained and diligently done - efficiently and effectively, in courteous and businesslike fashion