About us
Business highlights
33 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesAccepted payment methods
Photos of past projects
Reviews
4.714 Reviews
Showing 1-14 of 14 reviews
L B.
09/2020
countertops, marble & granite
+ 0 moreAs the name implies, Family Rocks is a family-run business and it rocks! I had been to several larger granite shops in the area. Other shops didn’t even want to talk to me or guide me through their inventory unless I had my contractor. Really? From the first phone call, Family Rocks was incredibly helpful. During my visit, we discussed my project and then toured the inventory (the yard and the samples) looking for candidates. Once they introduced me to the Curava line with recycled glass (which I had not considered before) I fell in love. It also helped that I could buy a half slab since my job was only for 2 baths. They arrived on-time for the measurement appointment and early for the installation. They were fast and efficient. My new counters are beautiful. I couldn’t be happier and have already recommended Family Rocks to friends.
Description of Work: Replace countertops in 2 bathrooms
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Yes, I recommend this pro
Diana B.
07/2020
countertops
+ -1 moreAwesome job.
Description of Work: Installed 2 granite bathroom vanity tops.
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Yes, I recommend this pro
Curt H.
11/2019
marble & granite
+ -1 morePerfect, we love it. A positive experience all the way.
Description of Work: Vanity top with sink and backsplash
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Yes, I recommend this pro
Donna B.
09/2016
marble & granite
+ -1 moreAnother great job from this family owned company. They are pleasant have great customer service and our Granite is beautiful . I highly recommend this company.
Description of Work: Granite Counter tops
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Yes, I recommend this pro
$3,400
EC S.
09/2016
marble & granite
+ -1 moreunknown
Description of Work: Initial sales encounter - very pleasant - overall rating would be "F" except initial sales encounter at the Palm Bay office. |Template process encounter - a bit long in time but courteous. |Installation & team - very difficult encounter - install poorly performed and not up to expectation, incomplete - no braces for newly installed granite counter tops - new counter tops were braced with a hand made wooden "T-Bar" (had to call in additional contractors to complete installation). Team of installers had minimal or no carpentry ability, plumbing ability, or electrical ability, although they were able to disconnect plumbing and pull out electrical outlets leaving situation as a hazard. Argumentative install team leader and site clean up not done properly due to rush to get to next job (indicated by team leader that there was a problem to be fixed at next job). |
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Response from Family Rocks LLC
Christine M.
08/2016
marble & granite
+ -1 moreHow did it go you ask? SPECTACULAR! From my first phone call inquiring about their services, to the granite selection (they met me super early in the morning) they were great! They were patient while walking me through the design process and they put me on their schedule for 3 weeks out. Max showed up promptly for the template appointment, picked up our sinks, and clarified a few important details about the installation and we confirmed the original install date. Installation date was smooth, they even arrived early! The installers worked with my project manager when installing making the appropriate modifications on site. The bottom line is the countertops look awesome!!!!! So happy I found them on Angies List, would highly recommend!
Description of Work: Countertops in galley kitchen, guest bath, and master bath.
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Yes, I recommend this pro
$2,800
Donna B.
08/2016
countertops, marble & granite
+ 0 moreFantastic family owned operated professional great service
Description of Work: Install Granite
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Yes, I recommend this pro
$1,950
Chuck S.
07/2016
marble & granite
+ -1 moreThis place is great. It started with the great greeting at the door and got better. They make you feel important and really help you through the process. A++ from start to finish. Highly recommend.
Description of Work: Cut our counter tops and island.
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Yes, I recommend this pro
$450
david M.
07/2016
countertops, marble & granite
+ 0 moreexcellent experience, we love our new countertops, price and service was perfect. definitely recommend!!
Description of Work: granite countertops for our new kitchen
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Yes, I recommend this pro
$2,800
Margie F.
07/2016
marble & granite
+ -1 moreIt went very smoothly. The guys were professional and so nice. I have a year old energetic Weimaraner who likes to escape when there is an open door...they were very careful that my puppy did not run outside. They installed my countertops quickly and neatly.
Description of Work: I had 2 bathroom vanities installed.
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Yes, I recommend this pro
$1,500
Greg A.
06/2016
countertops, marble & granite
+ 0 more.
Description of Work: .
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$3,600
Response from Family Rocks LLC
Robert W.
01/2016
marble & granite
+ -1 moreInstallers were professional and courteous. Work was done well. Price was very reasonable. We're very happy with the results.
Description of Work: Installed granite in remodeled kitchen & 2 bath cabinets.
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Yes, I recommend this pro
$1,500
Case W.
12/2015
countertops, marble & granite
+ 0 moreI was very satisfied with Family Rocks there were prompt and courteous. I went to the showroom and picked out what style I wanted got a quote and the install went smooth and afterwards they did a good cleanup! I would highly recommend Family Rocks. The craftsmanship was flawless.
Description of Work: Installed Granite countertops in kitchen.
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Yes, I recommend this pro
$2,100
AL F.
12/2015
marble & granite
+ -1 moreAfter my cabinets were installed, George came to measure and make a template. I went to their facility in old town Palm Bay and found a stone they had in stock and got a great deal compared to the local stone distributor. They fabricated my counter tops and installed them as per agreement. Their installers were courteous and cleaned up after themselves. They installed the sink beautifully and cut out the holes for the faucet so the plumber had little to do to hook it up.
Description of Work: Granite counter tops in kitchen
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Yes, I recommend this pro
$2,500
Contact information
1700 Main St., Palm Bay, FL 32905
www.familyrocksgranite.comService hours
Sunday:
ClosedMonday:
9:00 AM - 3:00 PMTuesday:
9:00 AM - 3:00 PMWednesday:
9:00 AM - 3:00 PMThursday:
9:00 AM - 3:00 PMFriday:
9:00 AM - 3:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Marble and Granite,
Countertops and Backsplashes
FAQ
Family Rocks LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 3:00 PM
Tuesday: 9:00 AM - 3:00 PM
Wednesday: 9:00 AM - 3:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: 9:00 AM - 3:00 PM
Family Rocks LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Family Rocks LLC offers free project estimates.
Yes, Family Rocks LLC offers eco-friendly accreditations.
No, Family Rocks LLC does not offer a senior discount.
No, Family Rocks LLC does not offer emergency services.
No, Family Rocks LLC does not offer warranties.
Family Rocks LLC offers the following services: Stone fabrication and installation: Granite, Marble, Travertine, Quartzite, Quartz, Limestone, Slate and all other natural or manufactured materials. .
We do not work with any plastics such as Corian, Wilsonart, Plastic laminate etc.
Contact information
1700 Main St., Palm Bay, FL 32905
www.familyrocksgranite.comService hours
Sunday:
ClosedMonday:
9:00 AM - 3:00 PMTuesday:
9:00 AM - 3:00 PMWednesday:
9:00 AM - 3:00 PMThursday:
9:00 AM - 3:00 PMFriday:
9:00 AM - 3:00 PM