Carpet Genie Inc

Everything went exactly as advertised - he was in, explained what he would do, and finished on schedule. My only complaint was that he said the carpet would be dry in about two hours. As it turned out,took almost six hours to be dry enough to walk on.

The 2-man crew showed up at the appointed time and vacummed the entire carpeted areas to be cleaned. They used a specific machine designed to scrub, rinse, lift the pile and extract the dirty residue. All and all I thought the job was well done. My carpets were not excessively dirty but the results were acceptable. The hight traffic area in front of my husband's recliner did not turn out as well as the rest of the carpet. It took approximately 10 hours to dry enough to re-vacuum and put furniture back. The carpet was cleaned by 11 am on the scheduled day and I revacuumed and put furniture back the following morning.

The company sent two people who cleaned the rugs in an expeditious and professional manner. The workers were friendly, answered all questions and cleaned up completely after the job. The cost was agreed upon prior to the work and was reasonable and very competitive.

Arrived on time, easy to communicate with, job accomplished on time and within our constraints. Fabulous job.

They did a fantastic job. The tile looked like new.

Excellent experience. They took the time to explain what they were doing and how I would need to maintain it. The result was excellent. They didn't promise anything that they could not do and the price was amazing! Our carpet looks brand new. I would highly recommend them to anyone and will definitely use them again in the future. Best of all, they got out the pet stains! Great experience.