Response from Aqua Spray Irrigation, LLC
I am sorry you are not happy with our service, and you were not charged $625. After first assessment to your sprinkler system we determined that your pump was not priming there for not get water to supply the system so at this point we had given you an estimate of $625 to replace pump, re pipe the pump adding a new check valve and also go through your system and adjust all the heads and make sure everything was running sufficient. After replacing pump and still having the same issue it was then determined that the old pump was ok and at this point we now know the well was not supplying any water. We then removed new pump and capped off wires so there wasn't a safety concern. As I told you then I am an irrigation contractor and I am not allowed to do anything with the well or well casing you would have to have a well contractor come to look at your well. You offer $120 for the four hours of time and parts that we had out into your system trying to get it started up again. The old pump was not put back on the system due to the fact when the well contractor comes out they will most likely hae to remove the pump again so it was saving you from having to pay him to do that, again I am sorry you are unhappy and would love to make things right with you in anyway that I can.