Chuck Rutten's Steamaster

unknown

I don't have experience with other companies as to rating their prices. I don't ask them to move furniture when they clean. I have used this company as "Chuck Rutten's Steamaster, LLC" for carpet cleaning for 7 or 8 years. Two employees come and they are always punctual and courteous. The carpet is light colored and the high traffic areas are always in need of a little extra attention. There was only one time that, once the carpet dried, I realized that part of the carpet didn't get cleaned quite as well compared to other cleanings. I did not call them to go over it again, but the next time I used them I brought the problem to their attention and they were extra diligent. I've also used this company in an "emergency" situation when a small water heater in a back bedroom closet started leaking, soaking carpet in parts of two bedrooms, the hall and a bathroom vinyl floor. They came quickly, and because my husband had just returned from a hospital stay and was unable to take care of the water heater himself, Mr. Rutten had someone come in and assist with that. They had to raise furniture, detach the carpet from the tack strips and leave fans running. When we ended up having to return to the hospital for a couple of days, and couldn't be home for them to pick up their equipment, we were told not to worry and just call for them to return for it when we could. One less worry for me! I will continue to use their services.

My home is back! After 7 months we are back in. Chuck had to literally rebuild our home. The mold spread to bathrooms, bedrooms, and closet. He never promised anything, just treated it as his own.

Chuck was called in in March 2013 to take over a job that had been started and not completed. Mold was still in our house and we needed to find someone to help us. He required mold tests done before he took the job. That was done by an Industrial Hygienist and then he got started. We just had our Chase home inspector give the go ahead to move in with all rebuild completed and an AAA+ rating. We are so happy. We hope everyone reads this and if you live in THE PALATKA area he will do you right. He does carpet and drapery cleaning as that is and was his primary business when he started. He is as Tony the Tiger says "GGGREATTT!!!"