ARC Chimney Sweeps

4.8(
607
)

Chimney Repair, Chimney Sweep, Fireplaces,

... +4 more

About us

Professional Chimney Sweep Services, Servicing a large portion of the beautiful Gulf Coast. We currently perform services from Panama City, FL to Bay St. Louis, MS. Providing the greatest in home customer service the chimney industry has ever seen was the reason why ARC Chimney Sweeps was founded. We not only have a grueling interview process and hire only the best candidates, but we believe that our technicians go above and beyond all expectations. We believe in the philosophy that it's easier to train a nice person to be good at chimney’s than a person that’s good at chimneys to be nice. We exude customer service, and it shows in our performance and ratings. Making you satisfied or happy isn't our only goal, having you excited about using us annually is! Customer satisfaction guarantee on all work. Our technicians have some of the best training in the area. Our quality of work will not be matched. We never cut corners and use only the best products when dealing with your chimney, furthermore, unlike most other companies we invite you to ask us questions. We want you to feel comfortable putting a fire inside your beautiful home. Having a fireplace is one of the most rewarding things about owning your own home, and having confidence in its safety is paramount.

Business highlights

11 years of trusted experience
Family Owned & Operated

Services we offer

Chimney Inspections Chimney Cleaning Chimney Repairs Chimney Leaks Chimney Waterproofing Chimney Relining Humane Animal Removal Gas Log Maitenance Gas Log Service Fireplace Replacement Fireplace Installation Gas Log Replacement Chimney Fire Prevention Chimney Cap Replacement Dryer Vent Cleaning Chimney Maintenance Fireplace Maintenance Professional Chimney Service

Amenities

Warranties
Yes
Senior Discount

5%

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8607 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
2%
Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review

Filter reviews by category

Showing 351-375 of 607 reviews
Sundra S.
06/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from ARC Chimney Sweeps
Thank you for your review
S H.
05/2016
3.0
chimney repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
2.0
punctuality
3.0
$69
Response from ARC Chimney Sweeps
Thank you for your review. I see here that we discounted your safety inspection from $125.00 to $69.00. Unfortunately, your system is in very bad condition, and needed several repairs. The system needs a full waterproofing, and as a result of the water intrusion the wythe joints in the flue tiles have disintegrated, so a full reline of the chimney is needed. The current insert in your fireplace is listed to be used with appropriate lining material and has no liner connected to it making it a safety hazard as well. We would be happy to discuss this more in detail with you if you would like. Thank you again for your review.
JAMES V.
05/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: they determined the solution to a long standing water leak issue. they were very professional and provided me with all the information on the current status of my problem, their solution and the timeline for repairs. Excellent service and I highly recommend this company.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from ARC Chimney Sweeps
Thank you for your review. We appreciate your kind words!
Leslie B.
05/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from ARC Chimney Sweeps
Thank you for your review
Ann C.
05/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from ARC Chimney Sweeps
Thank you for your review
bonnie C.
05/2016
5.0
chimney repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ARC Chimney Sweeps
Thank you for your review
John M.
05/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: Roof leak, turned out to be a problem with the chimney. It appears to be working but we have not had much rain. They were on time, professional and said it was guaranteed.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from ARC Chimney Sweeps
Thank you for your review
Catherine S.
05/2016
5.0
chimney repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ARC Chimney Sweeps
Thank you for your review
Cindy L.
05/2016
5.0
chimney repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ARC Chimney Sweeps
Thank you for your review
Chris J.
05/2016
4.0
chimney repair
  + -1 more
unknown
Rating CategoryRating out of 5
Response from ARC Chimney Sweeps
Thank you for your review
Niki P.
05/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: Cleaned and inspected my fireplace and chiminey. |Professional and polite.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from ARC Chimney Sweeps
Thank you for your review, and for your kind words.
Anna J.
05/2016
5.0
chimney repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from ARC Chimney Sweeps
Thank you for your review
JOHNNY C.
04/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: The company cleaned, inspected and advised on condition of my fireplace. They were extremely professional and worked very clean. They moved furniture and put down a clean tarp as they worked. I had vines growing on my chimney and Michael Murphy explained potential challenges with vines and offered to remove them (additional cost)I appreciated the explanation of possible challenges and option to have them removed immediately Or at another time as I saw fit-no pressure :-) I went ahead and had the vines removed due to explanation and no pressure. I was also informed that my fireplace inside was cracked and could be replaced, that included a lifetime warranty. Again no pressure but professional willing with CARE to correct. I received an invoice with reminder of our discussion on condition of fireplace inside.-serves as reminder of "professional"cautions explained. I would highly recommend this company as both technicians were professional,timely and Very respectful
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ARC Chimney Sweeps
Thank you for taking the time to review our company, and for your kind words.
kathy L.
04/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: Chimney sweep
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from ARC Chimney Sweeps
Thank you for your review
Brian W.
04/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from ARC Chimney Sweeps
Thank you for your review
Becky J.
04/2016
3.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$75
Response from ARC Chimney Sweeps
Thank you for the ratings. I have tried several times to reach you, and find out what we could have done better. We would love to speak with you regarding this appointment. Please call our office. Thank You.
Mary H.
04/2016
1.0
chimney repair
  + -1 more
unknown
Description of Work: We did not use them & never will. They gave my husband a quote of over $2,000.00 to re-place most of the fireplace. We decided to call another Co. The man cleaned our fireplace & said there "was nothing wrong with our fireplace & that ARC Co. was a BIG RIPOFF"!!! His charge was $225.00. We got a second opinion just to be sure & be safe, and that service man said the same thing - "stay away from ARC Co" - which we will.
Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2
Response from ARC Chimney Sweeps
Thank you for taking the time to review our company. Unfortunately there are many companies out there that are not certified, and do not know the NFPA (National Fire Protection Association) codes to enforce. We were out at your home for an inspection on June 3rd 2015, after you purchased your deal through Angie's List on May 28th 2015. The technician that went to your home is no longer with our company, but all of our technicians are properly trained by the NFPA 211 Codes. When reading the report you were given, it appears that he saw the flue pipe had been overheated and discolored. This change in the molecules of the metal happens when the chimney experiences a chimney fire. The change in the molecular content within the metals changes the stainlless steel liner, so it is no longer stainless steel, and no longer resistant to heat according to the manufacturer. The NFPA 211 states that any chimney that has experienced a fire must be relined using materials approved by the manufacturer. To the naked eye there would be no visible problems, and yes the fireplace would still function. At every one of our appointments we are sure to take pictures and discuss any problems with the homeowner. We would be happy to send another technician out to take a look and go over it with you. We would be happy to show you pictures of our findings, and go over the NFPA codes with you at the time of the appointment. Please contact our office to set this up.
opal F.
04/2016
4.0
chimney repair
  + -1 more
unknown
Description of Work: Inspect chimney and clean it
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from ARC Chimney Sweeps
Thank you for your review
N G.
04/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: Super work
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from ARC Chimney Sweeps
Thank you for your review
LaRue L.
04/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: Replace bottom of the fireplace in the shut around the top of the Chimney
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from ARC Chimney Sweeps
Thank you for your review
Roy W.
04/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: I was very pleased with the professionalism and work performed by ARC on my fireplace and chimney. First they were very prompt and efficient. Cleaning the fireplace was relatively quick and they left it, and the living room, spotless. We have owned our home since new, over 40 years, and had previously had occasional moisture issues. As part of their service they offered to clean and seal the exterior of the chimney and guarantee it to be moisture free for 10 years. The price was reasonable and I did not feel I had to question anything they did in fulfilling their commitment. They conducted and presented themselves as every small business should; professionals. They were prompt, courteous, followed-up and conducted their business respectfully. I joked that I had seen their truck pass the house the first time and were either looking for my home or delivering the pick-up truck I most desired. While said in jest, they treat not only your home, but their equipment with utmost respect.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from ARC Chimney Sweeps
Thank you so much for taking the time to write this shining review! We love to hear from our happy customers!
John W.
04/2016
4.0
chimney repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from ARC Chimney Sweeps
Thank you for your review
Jeanette P.
04/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: clean and inspect chimney
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
carole K.
04/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: Inspected the chimney and made recommendations.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from ARC Chimney Sweeps
Thank you for your review
Scott M.
04/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: Cleaned chimney and provided a written report of findings and corrective actions.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from ARC Chimney Sweeps
Thank you for your review

Contact information

4670 Woodbine Rd, Pace, FL 32571

http://arcchimney.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Chimney Repair,
Chimney Sweep,
Fireplaces,
Chimney Caps,
Gas Logs,
Dryer Vent Cleaning,
Firewood

FAQ

ARC Chimney Sweeps is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

ARC Chimney Sweeps accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, ARC Chimney Sweeps does not offer free project estimates.
No, ARC Chimney Sweeps does not offer eco-friendly accreditations.
No, ARC Chimney Sweeps does not offer a senior discount.
No, ARC Chimney Sweeps does not offer emergency services.
Yes, ARC Chimney Sweeps offers warranties.
ARC Chimney Sweeps offers the following services: Chimney Inspections Chimney Cleaning Chimney Repairs Chimney Leaks Chimney Waterproofing Chimney Relining Humane Animal Removal Gas Log Maitenance Gas Log Service Fireplace Replacement Fireplace Installation Gas Log Replacement Chimney Fire Prevention Chimney Cap Replacement Dryer Vent Cleaning Chimney Maintenance Fireplace Maintenance Professional Chimney Service

Contact information

4670 Woodbine Rd, Pace, FL 32571

http://arcchimney.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed