Paramount Fencing Inc

I did my research and was quite confident this was the company I wanted to go with before even requesting a quote. Kip (owner) has written a lot of great posts on their site about what makes a great fence here in Florida and I recommend checking that out as you will understand just how knowledgeable he is. After scheduling the quote, I was stoked when Kip (owner) came out as he was training a newer employee. They were here for 1.5 hours and explained everything and showed me pictures of different fence designs until I found the one that I wanted. There was a spot where I had to step down from 6ft to 4ft, and Kip provided his recommendation based on location and a style that would best fit the contours of my house. And the end result shows that he was absolutely right! It’s these little details that make a huge difference when you are making a significant investment and rely on the company’s expertise to ensure it is going to look great. I had a partial fence install several years ago and this did not happen – there was no communication and it served its purpose, but I was never happy with how it looked (or the location they decided to place it). They went with what was easiest, not what would make the client happy and look best. It took a while to schedule the old fence removal, and new fence install, but the weather has been crazy here and Kip told me upfront that this could potentially add a delay. I was totally fine with this so I was prepared to be patient. And the communication was great at this point. I did reach out once for an update via email and received an immediate response. I feel this is very important – I’m good with waiting, as long as I’m able to get an update in a timely manner, and to me, this shows a great business with great employees. The fence removal was done in 1 day, and it took about 4 days to complete the full fence install and I couldn't be happier. I have had so many neighbors comment on how great it looks which is always nice to hear. I replaced a large portion of old fencing, but the portion the neighbors can see is brand new and you always worry they will not like a fence extending up the side of the house near the road -- but, it looks so good, no chance anyone was going to complain 😊. I'm sure there are other companies that can offer a cheaper price, but you get what you pay for. This is a solid fence that was built perfectly, and the person on-site was in constant communication and conferred with me on all decisions made based on my yard and what would work best. Again, check their site, but the installation of the posts uses a tar/wrap that is similar to how they install telephone poles so you know that it is going to last a long time. The previous fence posts were done with concrete and it was embarrassing how easily the fence could be pulled down. I plan to live in this house for a long time, but even if I do sell, I know this beautiful fence is only going to help the resale value.

Everything went as planned - great craftsmanship, very good communication. Highly recommend for all types of fencing!

Project was a complete success. From estimate to completion, Paramount staff were responsive, professional, and expert. great job!

They did a fabulous job and the fence looks great. We did have an issue in that they weren't able to complete in one day and didn't let us know in advance. We came home to piles of lumber taking up our entire driveway on a Friday. After speaking with them, they came by within an hour to move the lumber back so we could pull our cars in. They finished the job the following Monday. We did have some issues with back and forth through email regarding scheduling prior to the installation which was a bit painful. But all in all, the service performed was great and that's what matters most at the end of the day!

Erick and Luis arrived on time and worked each day to complete the board-on-board fence, which is lovely. However, the yard is smaller because one property marker wasn't accessible so the fence was placed inside that marker. I'll have to move 5 podocarpus because they touch the fence.

So pleased with every aspect of our fence. They helped with the design - we ended up doing a combination of wood and metal fencing which pleases both us and the neighbors. Every aspect of dealing with this company was a pleasure

Site says estimates could be done in 2 to 3 working days. Actual was 2 to 3 weeks.

Everything was above and beyond my expectations. I love my new fence.

I was impressed from the beginning. Kip owns a local family business with a unique fence design that will give years of wear. The gentleman who installed the fence were the best! they even cleaned the yard where most of the limbs had fallen. In short they were awesome. I felt like they were concerned with the whole process. well, if you need a fence and wish a safe, secure, and cost effective solution see, Paramount Fencing. A great experience.

the experience was excellent from the estimate to the completion of the job. The office staff is very helpful and keeps you up to date as the process is moving forward. The workers were great and the fence was completed within a day and a half. The quality of the fence is wonderful. We would recommend them and rehire them .

My initial call was placed 10/5/17; was told it would be 2 weeks before anybody could come out for an estimate due to Hurricane Irma backup; I understood, no problem. I called 10/19/17 for followup since I hadn't heard from them. They set an appointment for estimate on 11/2/17. Owner Kip came out for the estimate. He offered to send his installer (who lives in my subdivision) to install the fence as it would be more cost-effective for me; I appreciated this. He stated he would email me the estimate within a few days. I never heard a word from him or his installer. On 11/15/17, I reached out to Kip to follow up, he replied, "Let me check" and never got back to me. Please don't make promises you can't keep. The only thing keeping me from an F rating is that you did show up for the initial estimate and I appreciate that.

We are writing in response to some reviews posted within the last 3 months. We are having an estimate done this week for installation of a vinyl fence. The associate I spoke to was very professional and friendly. I was immediately informed there would be a wait for an estimate. This did not surprise me in light of us being in a post hurricane status. I am writing without even meeting the associate later this week because I believe we must have some compassion and kindness for all those who are assisting with fences, roofs, etc. I am a concerned consumer and feel there has been a loss of care for those who work for us or with us. Keep up the great work and know we are out here and appreciate what you do!!

I have tried to reach Paramount Fencing several times to get a quote, however it always went into voice mail system and I wasn't able to talk to a representative. I wouldn't work with a company where I cannot talk to a person when I call them.

I called on October 5 to get a fence repair done after the hurricane. His text read my name, I provided your information to my office because one of my estimators is going to need to stop by and look at this. Currently we have 210 estimates in our queue, they're being ran by ZIP Code. Winter garden schedule for next week. (This would’ve been the week of Oct 9-13). So I waited. I called the following week because I didn’t receive an estimate and on Tues the 17th the owner Kip said he would check with the office to see what happened. On the 18th I had not heard from anyone so I called his office and they said they didn’t have my name or address anywhere but that they would put me on the list for November 1 to get an estimate. Unbelievable!!! Realize that I have already gotten two estimates by this time. I’m not being unreasonable regarding timing on the work to be done either. The office never called back. I had to call back to let them know that his competition has managed to give estimates in a much timelier manner and more organized as well. CAUTION with this company. I NEVER really got any estimate ( just a lot of talking). The time on their repair would be anyone’s guess.

They came and did a fantastic job - cleaned up and we had to have them come back after the hurricane and complete a repair - their work is fantastic - I love the way our fence is - huge improvement and so nice!

I have received outstanding service from Paramount Fencing. They are very personable and do an excellent job of installing and repairing. I had damage to my fence during the last hurricane where my neighbors tree uprooted and knocked down my fence. I'm with a rescue group and had to walk many dogs 5 times a day. They came to my rescue, a big shout out to Alex, and got my fence fixed. I'm older and there was no way I could do this myself. Alex even cut back the tree with his chain saw to get my fence repaired. I will always be grateful to them and highly recommend this company.

Kip and his crew put up a nice looking fence in a relatively short time. It is a very sturdy fence, and I am proud to have it seen by anybody passing by. Hurricane Irma just came through. After hours of heavy wind and rain, I checked our fence, and it looked as good as when it was put up two years ago! There was nothing that I needed to fix, no more money to spend on it! The quality is great, and I can truly recommend Kip, and Paramount Fencing to anyone that needs a quality job.

In the beginning it went fairly well. A gentlemen by the name of Shannon came to give me an estimate for wood and vinyl. I decided to go with Vinyl since I don't have to maintain it as much and was told they last longer. Also the product I was sold on is Accu-Shield and can withstand winds of up 75+ mph. My concerns with the company was that they use sub-contractors, the price was bit higher than other companies, and only 1 year workmanship warranty. They had 1 F and 3 D rating, but not all companies can get a 100%. Another company had 5 year workmanship warranty, doesn't use sub-contractors, and the price was lower. However I ended up going with Paramount because they didn't require money upfront and they were very responsive with my questions and concerns. When they started to install the fence I started noticing a lot of things. First there were few parts with scratches, stains, etc. on them. I had to ask them to address that and they did, but they were not happy. Once the fence was completed and I paid the invoice, everything was OK. However my neighbor brought to my attention last year the fence looked very weak. She introduce me to someone who said the same and he told me that for each post there should be a wooden post inside to reinforce the vinyl post. I brought this to the Kip's attention and he said that wasn't true. A year later we are here today. After hurricane Irma passed by, certain areas of my fence fell down, especially the pickets. At first I figured ok, maybe that's fine. It was a hurricane. However my neighbor's has the same fence (vinyl) and their fence had no issues. I also remember about the product supposedly being able to withstand winds of 75 mph, which was right around what my area experienced. I asked Kip about the workmanship warranty since its been about a year when the fence was put up and about the product warranty. He said both warranties don't cover acts of god. I told him that I am sure the reason why my fence fell down is because it wasn't install properly. I told him about my neighbor's fence and how it is the same and it had no issues. He responded by saying my fence had to be customized. I was confused because what does that have to do with my fence not being installed properly. Even if it had to be customized, it should have been done properly. He ended up giving me only two options. Option 1) He can fix it with in a day or 2, but at a rate of $100 an hour. He said it won't take more than two hours ($200). Option 2) He said he could fix himself but won't be out there until 4 weeks because he will need to draft up paperwork with attorneys relieving him of liability. Obviously he was trying to take advantage of my vulnerability knowing full well I'm in a position where I needed my fence fixed for the safety of my home and family. I agreed to option 1. After consulting with another fence company that a colleague introduced me to upon hearing my issues, I sent Kip an email to cancel the service call quenue. I ended up fixing the front fence on my own, but before I did I took pictures. I was told that the fence was poorly assembled and installed. Also charging a previous customer $100hr to fix issues his company did is ridiculous I was told and agreed with. The areas where the pickets fell was because the top brackets was not reinforce with screws. The areas where the pickets didn't fall was reinforce with screws. The top brackets will be sliding back and forth during high winds...like during a hurricane or a storm. Thus causing pickets to fall. Another issue was that the screws that were used were old dry wall screws. They had to be well over 2 years old, older than my fence (installed 9/2016). You can see the screws from the pictures as well. You are not suppose to used dry wall screws on vinyl fencing, that is a big no no. Dry wall screws will rust and you can see from the pictures the rust from the screws infected the fence. Another issues is about the front fence that is close to my neighbor's house. That post was "reinforce" if you want to call it that, with a screw into my neighbor's brick wall. The problem with that is that the post slides forward and back, not really good reinforcement. Imagine when high winds come through, like say during a hurricane or storm? That post will be sliding forward and back rapidly. I'm certain that, along with the top brackets not being reinforced with a screws, was the reason all the pickets fell.

What I really liked is that they actually came out and built the fence, it was not sections like you would get from the store or whatever. They had enough crew. They were very good about coming out and tearing the old fence out and taking it away and doing the new one. The reason I gave them a “B” was that the building inspector/code enforcement came out after the fence was replaced and they had finished and it didn’t pass his inspection. To my knowledge, I don’t know if Paramount came back to fix whatever it was. They were a little bit more expensive, but it was worth it because they built the fence itself.

The completed project looks wonderful.

Kip and his crew were wonderful. We hit a few bumps in the road but it did not interrupt them one bit. They were able to find quick solutions and the final delivery was outstanding. We are thrilled with their work and are very glad we chose them.

perfectly they were ontime and the result is a beautifully installed white fence!

very well and timely. no surprises.

Kip and his team were awesome! Professionals in every sense of the word. Kip met with us twice and explain every step of the process. I am happy to recommend them to anyone who needs a fence.

The project went well. The estimate was provided and services completed as requested. The fence looks great.