Mr. Appliance of Orlando

Technician did a good job. As the $302 bill seemed rather high for 35 minutes, I requested an itemized bill but technician said the price is what his office provided to him. When I called the office, the office manager would not provide a break down of labor, parts, etc. Any other service company I have worked with has been transparent in providing this information. Will not use the company again unless the bill can be itemized.

Went great. Tech’s we’re super friendly and knowledgeable! Turned out the repair would cost about as much as a new dishwasher so we opted to replace instead of repair.

I was happy with the service they provided when they came out and check my oven. They were on time.

It went fine they were very helpful, professional and very knowledgeable.

Tony was amazing! He was able to even diagnose and come back to repair the same day! My husband loved that Tony showed him a trick to keep our stainless appliance clean as well 😊

Both performed well.

Joe & Gino did a great job, had a few bumps but they got the appliances installed, great team, would call them again and would highly recommend them

great customer service, job completed quickly and efficiently

Raul came over to assess the next day, and immediately confirmed it was the plastic part behind the drum, which it rotates on. Apparently this is a common problem with Samsung driers, and he called the office to have them rush shipment of the part. He was able to come over and fix it the very next day, in less than 1/2 hour, and put the broken part in a little bag for us to hold on to. The office sends great little text messages letting you know the technician is on his way, with a smiling photo of him standing in front of the truck.

No service was provided...the don't come to 32708.

he was very professional. examined the machine and pointed out both the bigger and issues and smaller problems that were part of the decision to replace the unit.

Didn't have the part the first time. Had to come back after a few days with the part.

Well done. Fast. Quality repair.

Excellent. The technicians were on time, highly personable, and explained the issues. With our dishwasher, he advised against a repair and said we should live with the issue until the machine failed then replace it - due to the cost of the repair. With the refrigerator, he presented a very low cost and effective repair that saved us buying a $150 replacement part without compromising the effectiveness of the unit at all. We are thrilled with them and exclusively call them for any appliance repair.

Great. Could not have asked for better service. He was very helpful, explained everything.

Awesome service by Raol. Unplugged drain, checked all freezer components, cleaned inside of freezer compartment. I called at 930 am, arrived at 1230.

It went really well! They are amazing! Very courteous, punctual, & very respectful.

unknown

On time, found the problem and scheduled for the next day. But, received a call later that day and said they could finish right away. Wasn't expecting service this good but I truly appreciate the efforts. Would highly recommend Mr. Appliance to anyone needing service for their appliances. Will definitely call them in the future. Good job Joe and Felix!

The technician Joe Sutera was at my residence for an evaluation of my dryer that has seized to work. Joe had the best demeanor that I have come across in a very long time, his professionalism and true friendliness' was a pleasure. We have a screened in porch that is next to the laundry room which is a confined space besides this being Florida hot and humid around 95 degrees, not a pleasant working environment. Never a complaint from him. He explained the problems that were at hand, also being very knowledgeable about his findings. After joe left I called his boss to let them know how lucky they were to have such a great employee and that he should be commended for a job well done.

It took a few calls to find a repair company that would work on the small commercial grade refrigerator I have on my back patio, but Mr Appliance was ready and willing to take on the repair. Joe S. from Mr Appliance called me just before the late Thursday appointment to confirm and was spot on time with his arrival. After a short diagnosis he was able to identify the problem and ordered the model specific parts needed to complete this repair. He also took a moment to explain what the repair involved and to point out other potential problems with a previous repairs (like a low quality valve type that is known to leak). The parts arrived on Monday and by Tuesday mid-day Joe S. from Mr Appliance had the parts installed and the fridge was running ice cold once again. The repaired/replaced copper tubes were clean and straight with nice soldered connections. And he even took the time to lubricate the door seal so it did not bunch up on the hinge side when closed. Thanks Joe My fridge is running ice cold again. Arthur

Our technician, Joe, was super friendly, honest and knowledgeable, and only charged me for the parts that were needed for the repair, even though the first part that he installed wasn't the one that needed to be replaced. Joe is very friendly and personable. Every time I wa given a two hour window for him to arrive, he was there on time.

Excellent dishwasher now works

They were awesome! They brought their own doormat even! Put on shoe covers to protect my floors, even though they didn't need to. The were quick but thorough, and left things cleaner than when they got here!