I have been the owner and sole repairman in the greater Orlando are for 27 years. My goal is to offer QUALITY service at the most competitive PRICES. DO NOT BE OVER CHARGED! Please, check me out! Call 407-678-9339
Description of Work: Jeff came out to fix my side by side frig. It was not cooling and the ice maker was not working. Jeff was very professional. He told me what the problem was right away and showed me what was wrong. He replaced the heating coil which was not working and causing the cooling system to freeze up. The Ice maker was shot. He put in a new unit and replaced the water valve that controlled the water flow to the ice maker. He was very reasonable and was about 40% less expensive than other service companies. I would recommend him to anyone!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Charles R.
10/2012
5.0
appliance repair
+ -1 more
Could not have been quicker or easier.
Description of Work: I spoke with the owner in the morning and described the problem with my refrigerator. He advised what the 3 possible problems were and quoted a price for each. He arrived at the promised time, same day, and repaired the refrigerator at the quoted price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
Linda L.
10/2012
4.0
appliance repair
+ -1 more
Earlier this year I had 3 great services with him and gave him an excellent review. Recently I referred my Aunt to him. He missed the appointment and never responded to numerous calls or answered text. I was disappointed. I left another message and text. The following week he contacted them that he'd been ill. He came and looked at the problem and the next day returned to repair the fridge. Sorry to hear he was ill. Wish he had told us when he missed appointment or updated voice mail to let cutomers know what was happening.
Description of Work: Repaired freezer so it now cools. Evaluated the problem on the first visit. Returned the next day to complete the repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$128
Arthur J.
10/2012
5.0
appliance repair, small appliance repair
+ 0 more
I contacted Jeff who returned my call the same day. After giving him the model numbers, he gave me an apoximate repair cost over the phone. He arrived to check out the dishwasher & microwave at the time I asked him to. He already had replacement parts with him when he arrived. He replaced the start switch on my dishwasher saving me from having to replace the entire board. He took the microwave with him and a day later informed me that the previous repairman who worked on it had damaged it beyond repair. He went to Lowes and priced a suitable replacement for me & disposed of the old one. I appreciated his honesty & fairness and the cost of repairs was certainly more than reasonable especially considering he went shopping for a new microwave for me returning with a price & model number for. I would recommend Jeff to anyone and will certainly use this company for all future repairs.Not often is it a pleasure dealing with an appliance repairman but this a pleasure indeed. Thanks Jeff!!
Description of Work: Start button replaced on Kitchenaid dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Brad C.
10/2012
4.0
appliance repair
+ -1 more
**Update...Jeff contacted me today and advised the part for the microwave was in. I did not realize, nor was told, that a part was on order. He thought he had told me, but said he had many microwave repairs and may have gotten mixed up. Since he was able to get it fixed the same day, I had him perform the service, which he did in a couple of hours to my satisfaction. I updated the review grades, overall pleased with the service and price. Responsiveness was the negative issue.
Description of Work: After receiving very good service just 2 months ago to repair my refrigerator, I was quick to call when a problem arose with my over-the -range microwave. I was also going to replace an ice maker Jeff quoted on his previous visit. I left a message at approx. 8:00am on 10/9/12 and did not get a return call. I usually don't chase people to do work for me, but gave Jeff the benefit of the doubt and called him back the next day (Wednesday afternoon). He actually answered the phone, but was in the middle of a repair and said he would call me back, which he did, a few hours later. I explained the situation, gave him model numbers, and he said he couldn't do the work until Monday because of some bigger jobs. I said OK and he said he would call if he could do it sooner. Well, Monday came and went with no service or call and now Tuesday with no service or call. Very unfortunate, considering I thought I had finally found a reliable service provider. I can understand a one-man operation being busy and getting behind, but I don't believe there's any excuse for a business to not communicate. I was willing to wait...this repair was not critical. But to get no communication is not acceptable. I'm not going to chase after anyone that I pay to do work. And seeing some of the most recent reviews, I'm not the only one to experience this lack of response.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$289
Jennifer A.
10/2012
1.0
appliance repair
+ -1 more
Do call him if you've had good luck in the past and liked the service as I did.... Don't wait too long for a return call...if he doesn't respond, find someone else.
Description of Work: no services performed October 2012 because as of today, October 15, I never received a return call after leaving 3 messages (1 on 10/4, 2 on 10/5) regarding my washing machine being completely down. Also tried to use them on 9/11/2012. Received return call from Jeff Wilson on 9/12/2012 AFTER I'd already hired another company and the A/C work necessary had been completed. He explained he'd been out of town and that was the reason for the delay in the call. On the 9/12/2012 phone call with Jeff I discussed needing washing machine maintenance soon as well - he said he had some urgent calls to take care of and would schedule me in the next week and bring my dishwasher part then. I never heard from him. I used him for washing machine repair two years ago and got good service (although a small part he was supposed to deliver later never arrived). Luckily, I found another company through Angie's list that gave me great service.
Rating Category
Rating out of 5
responsiveness
1.0
Jeannie S.
10/2012
5.0
appliance repair
+ -1 more
He had to come over three times. The first time he diagnosed the problem and ordered the part. The second time he found the new part wasn't working correctly, so he had to return a third time with a new part. He only charged $60.00 for labor for all three visits, although he likely spent more than 6 hours working on this. He was extremely professional and was flexible enough to work around my busy schedule that week. I would definitely use him again and would recommend him highly to others.
Description of Work: My refigerator compressor was not working due to a short in the inverter. He had to replace the inverter motherboard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jonathan K.
10/2012
2.0
appliance repair
+ -1 more
After the initial diagnosis, the technician came back out and replace the control board on my refrigerator. He was kind and helpful. However, after a few weeks, the same symptoms reoccurred. The repair cost a little over 300$. I called the company back on a Friday and scheduled another appointment for the following Monday. No one came out for the appointment that was scheduled. I called back the next day and no one answered. I left a message asking why the appointment was missed and never received a call back. I have called again since and still have not heard back. There was obviously a misdiagnosis. All I wanted was someone to come out again and take a look. Before he left, the technician said that if any other problems surfaced, he'd be out ASAP to fix whatever occurred. However, the company will still not respond to my calls, approximately a month after the issue. I am now forced to either purchase a new refrigerator, or go with another company, and I am out my original 300$ from the initial repair that did not fix anything. Be careful with them; I would be happy with the service if things had gone well, however, they clearly won't back their work up.
Description of Work: My refrigerator wasn't cooling correctly. A technician came out and diagnosed the problem as a bad control board. The technician came out another day and replaced the control board.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$300
Michael W.
10/2012
5.0
appliance repair
+ -1 more
My Whirlpool fridge Right Half went DEAD.. Late on Sat night .. Looked like decent rating on AL for Affordable appliance.. Went ahead Sunday and called surprised Jeff answered!.. Said he was going to call back monday?.. Turns out Unplug & reset fixed the problem.. Didn't need to have jeff (who surprisingly answered) com out.. Next time I'm sure to give him a try!
Description of Work: Turns out a simple reset fixed my set.. didn't need to have service.
Rating Category
Rating out of 5
responsiveness
5.0
Yes, I recommend this pro
David M.
10/2012
5.0
appliance repair
+ -1 more
I called after checking the list. He answered from cell and told me he was 5 min. away. He checked my compressor and found it overheated from my relay switch had burned out. I was given the price and he had repair finished, all within 30 mins appro.
Description of Work: Checked refrigerator/freezer. Replaced relay switch kit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135.68
Angela P. S.
10/2012
5.0
appliance repair
+ -1 more
I have a new model and was surprised to have it malfunction in just two years. This was the second repair call and don't I wish I'd called him first. He was prompt, knowledgeable and honest! I would use him again without question.
Description of Work: Washing machine repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
Samuel W.
09/2012
5.0
appliance repair
+ -1 more
fantastic, fast punctual, accurate quote, professional,
Description of Work: installed new fan on refrigerator, punctual, quote was accurate, very pleased with service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Terra L.
09/2012
1.0
appliance repair
+ -1 more
Left 3 messages, but never bothered to return the call. You need to take the A+ rating off this company! Very frustrating!!
Description of Work: No service was ever performed, they never returned our calls.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from AFFORDABLE APPLIANCE SERVICE
I'm sorry to see Member is frustrated. I did not receive any messages from her on my voice mail this week. Jeff
LISA C.
09/2012
1.0
appliance repair, small appliance repair
+ 0 more
Wouldn't know, never called back.
Description of Work: I called this guy to see if I could set an appointment for repair on my icemaker. I spoke to him and he took down my model number and said he'd be calling back shortly. I never received a call back. Not only is this very unprofessional, it's just plain bad business etiquette. If you are not able to service the model provided or just simply don't want to do the job, at least have the courtesy to contact the person back and say so. I saw this company has done this before to others as well. To bad some people have no professional skills. I wonder why they have an "A" rating when they do business this way. They most likely gave themselves an "A" rating by posting positive comments themselves.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from AFFORDABLE APPLIANCE SERVICE
As I recall during the conversation Tuesday night 9/12, I informed Member that I do not work on certain Samsung refrigerators. I asked for the model # and told her that if I could find someway to help her, I would call back as soon as I could. I explain I was just getting back from vacatiuon and that ice makers are repairs I could not attend to until higher priority repairs finished. Jeff
Marilynn B.
09/2012
5.0
appliance repair
+ -1 more
INever have I been more impressed with a company. I emailed a request for service and received a reply within the hour. As I was in the hospital and trying to coordinate someone being home to meet the service person, it could of been difficult, but no - it was incredible. We exchanged messages, set the date and time and everything was done perfectly by Affordable Appliance. I am so pleased and happy to have found such a wonderful company with the best service and fair price! My dryer was working perfectly when I got home!!
Description of Work: My dryer was broken - it was 9:00 pm and I needed help
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Kenneth B.
09/2012
5.0
small appliance repair
+ -1 more
Jeff was prompt and professional and seemed to know exactly what the issue was with my GE fridge. He diagnosed the problem, which was the mother board. I was expecting to wait for the part, but he had it in his truck. Prior to coming over he asked what the model number was of the fridge, so I assume he encounters the problem I had quite a bit. The price seemed reasonable and he agreed to work with us if the motherboard didn't completely fix the problem. I would recommend him to anyone.
Description of Work: He replaced the motherboard of my GE Fridge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Grady S.
09/2012
5.0
appliance repair
+ -1 more
When I called, my call was promptly answered, and I was given helpful and free advice to have my appliance serviced under warranty by the OEM. Thank you, Jeff for your professionalism!
Description of Work: Advice over phone.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JACK C.
09/2012
5.0
appliance repair
+ -1 more
Jeff responded to my voice mail within 2 hours. He made an appointment to come out within 48 hours. He brought the part needed. He was on time. He made the repair in 20 minutes. He charged us the estimate provided over the phone. He gave advice on what I needed to do so the dryer heating element would last longer. He made the whole process easy.
Description of Work: 6 year old dryer stopped heating. A new heating element was installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Don P.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
Fixed the problem left behind by another vendor. To say we were completely satisfied would be an understatement. We will only use Affordable Appliance at this location in the future.
Description of Work: New fan blade installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Yevgenia K.
08/2012
5.0
appliance repair
+ -1 more
After reading the reviews, I texted Jeff late on Saturday and got an immediate response. I then put him in touch with my tenant. Unable to get them together, my husband went to the property where Jeff performed all the necessary repairs in under an hour and was even able to help my husband diagnose an AC leak from an upstairs unit. Although I haven't met Jeff personally I feel confident in his skills and will use him again. Thank you.
Description of Work: The refrigerator in our rental property was freezing up causing our tenant's electric bill to go up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Brad C.
08/2012
5.0
appliance repair
+ -1 more
On Saturday, we noticed items in the freezer were not as frozen as they should be. Thought we had maybe left the door open, but checking again a few hours later found that not to be the case. The refrigerator side was still cool, but gradually became warmer. On Sunday afternoon, I called Affordable Appliance Service and left a message, expecting to receive a call back Monday AM. Jeff called back at 7pm Sunday and said he could be here between 9:00-9:30 Monday morning. He phoned at 8:15am Monday and said he was on his way, arriving at about 8:30am. Within 15 minutes, he diagnosed the problem (bad circuit board), had one on his truck and replaced it. Very prompt and professional service. Will definitely use again when an appliance goes bad.
Description of Work: Side-by-side refrigerator not cooling/freezing. Replaced circuit board.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$237
Patti M.
08/2012
5.0
appliance repair
+ -1 more
The refrigerator was not cooling. I called Jeff over the weekend (based on Angie's list reviews) and received a prompt return call. He arrived as scheduled. The frig just needed freon, which he added. He could have told me I needed a compressor, I would never have known. I do appreciate his honesty. The frig was cooling again instantly. Thank you Jeff. Thank you Angie's list. Thank all those that take the time to post a rating.
Description of Work: Freon was added to the frig.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96.4
michael M.
08/2012
5.0
appliance repair
+ -1 more
They were prompt, reliable, honest, fair, competent, and totally reasonable on price. I VERY HIGHLY recommend this company. Jeff asked the right questions before he even came. He came with the needed parts which he had purchased. He disassembled the machine, fixed the problem, only to realize there was an additional problem. It was at that point, he recommended that I not fix the additional problem as that would not be worth it (unit is 13 years old). All he charged me for was the trip charge--not even for the parts that he purchased. I think 99% of other repairmen would have easily tried to gouge me for $200+.
Description of Work: I had a washing machine that was leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Beth V.
08/2012
5.0
appliance repair
+ -1 more
I chose this company due to Angie's list positive reviews and I was happy I did. My call was returned quickly, even on Sunday. He asked enough questions to know ahead of time what my machine required. He arrived on time and with the parts he needed to fix it on the fist visit. I'm already doing laundry.
Description of Work: washing machine repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167.48
Valerie C.
08/2012
5.0
appliance repair
+ -1 more
We came back from vacation to find that our refrigerator had stopped cooling. I called Jeff, but he was also on vacation. I called another person on Angie's List and within 2 days they had not returned my call. I called Jeff again and he had just gotten home from his own vacation. The next day I called him with the model number he requested and he was soon out and fixed the problem in no time at all. He's great! I definitely will call him again if another problem arises.cooling
Description of Work: Refrigerator stopped cooling. Replaced parts of condenser.
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Service Categories
Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning,
Handyman Services,
Water Heaters
FAQ
AFFORDABLE APPLIANCE SERVICE is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 1:00 PM
AFFORDABLE APPLIANCE SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, AFFORDABLE APPLIANCE SERVICE does not offer free project estimates.
No, AFFORDABLE APPLIANCE SERVICE does not offer eco-friendly accreditations.
No, AFFORDABLE APPLIANCE SERVICE does not offer a senior discount.
No, AFFORDABLE APPLIANCE SERVICE does not offer emergency services.
No, AFFORDABLE APPLIANCE SERVICE does not offer warranties.
AFFORDABLE APPLIANCE SERVICE offers the following services: Services and repairs most major appliances.