We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job. We hope you give us the opportunity talk with you about your job....
I would never hire or recommend Dan and Preferred Pools and Paver ever again. I hired them 2 years ago to install pavers around my home and to extend my outdoor patio. They never came back to finish the project. They were suppose to finish a drain system that I paid for, and more critically they did not come back to seal the pavers to prevent future weeds from growing through the pavers, and now the amount of weed and grass growing between the pavers is enough to cut with a lawn mower. Additionally, they stole all of the pavers that were not used, THAT I PAID FOR, when the project was completed. I tried to reach out to Dan after the project was done to finish the service I paid for, he ignore me and refused to finish the project even after I paid for the entire project. I do not and will never recommend Dan or Prefered Pools and Pavers to anyone.
Description of Work: I hired Prefered Pools and Pavers to install a paver walkway around my house and to extend my existing patio behind my house. After I paid the remaining balance, they did not finish the project and now the work I had installed 2 years ago is a disaster. When I talked to Dan about the issues, he blew it off and gave me a bullshit excuse. Dan is definately not trust worthy and if you decide to do business with them, be prepared for issues that may never be resolved.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$7,400
Response from Preferred Pools and Pavers
I do I do not recall your ever contacting me with issues! I would have responded and taken care if whatever you needed. That is the way I do business I have looked for text messages as well as emails and nothing that I can find This is very confusing to me, and would be happy to take care of it Additionally, the grass growing on your paver material in your backyard is not common as we use crush concrete as a base which avoids growing unless you blow your grass clippings right on top of the patio your project was sealed after installation. I sincerely believe you were talking to the wrong people . Additionally, we always deliver additional paver material to each job in case there was a miss Measure or there were issues with some of the pavers. Paver you paid for was installed on your project. Really surprised at all of this. I am going to request that you take a look at the way that you contacted me , because I have absolutely no memory of you having issues at all.
Jeffrey T.
04/2024
5.0
hardscaping
+ -1 more
From the very first, Dann Brown delivered what he promised. Although it took the manufacturer three months to produce the pavers required, once they arrived, they were they installed quickly, but they were professionally and competently installed. As a result, we have a beautiful job that we absolutely are delighted with. Jason and his team were exacting. This morning we had a slight problem with a few of our sprinkler heads not functioning properly and I reached out to Dann and he assured me that within the next few days, someone will be here to address the issue. Based on the experience of had thus far, I have no reason to believe that someone won’t come from Preferred Pavers and Pools. I fully recommend anyone having a project of this magnitude to contact Dann Brown. You won’t be sorry.
Description of Work: Complete repaving of the driveway and sidewalk. Placing pavers over the existing concrete on my porch and lanai.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,200
Doug S.
06/2023
5.0
concrete driveways, hardscaping
+ 0 more
It went extremely well. Dann delivered on what was agreed to. The crew worked very hard and was very professional. The new driveway covered approximately 2100 sq ft. and came out above expectations. Thank you to Preferred pool and Pavers. I will probably use the again when I refinish my pool.
Description of Work: Pavers and Hardscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,500
Response from Preferred Pools and Pavers
Really enjoyed working with you, and your project. Thank you.
Patricia H.
04/2023
5.0
hardscaping, swimming pools
+ 0 more
The worker was polite and effective, the price was competitive and the results were good. Owner Dan Brown was very costumer service oriented and very available.
Description of Work: Pavers surrounding the pool and tile work inside the pool, pavers in our driveway.
Rating Category
Rating out of 5
Yes, I recommend this pro
Dan B.
04/2023
5.0
hardscaping
+ -1 more
We had 23 paver patios installed in our community and the project went very well. They showed up on time, did excellent work and cleaned up after the work was done. I would highly recommend them in the future
Description of Work: Landscaping - Hardscaping & Pavers
Rating Category
Rating out of 5
Yes, I recommend this pro
pam L.
03/2023
5.0
hardscaping
+ -1 more
The did a excellent job! Would highly recommend them. Dan the owner is a awsome guy to work with!
Description of Work: pool deck paver instalation
Rating Category
Rating out of 5
Yes, I recommend this pro
John C.
03/2023
5.0
hardscaping
+ -1 more
Excellent. These guys did a fantastic job in budget and on time.
Description of Work: paver driveway install
Rating Category
Rating out of 5
Yes, I recommend this pro
Sheila L.
03/2023
5.0
hardscaping
+ -1 more
We had our driveway and pool area paved. We're very happy with the result and Dann was always quick to respond to any questions we had. Highly recommend!
Description of Work: travertine pool deck/ paver driveway! screen pool surround
Rating Category
Rating out of 5
Yes, I recommend this pro
Dan S.
03/2023
5.0
hardscaping
+ -1 more
Dann was a pleasure to work with. He and his crew did an outstanding job on our pool pavers.
Description of Work: paver pool deck including coping around pool edge
Rating Category
Rating out of 5
Yes, I recommend this pro
Jim A.
03/2023
5.0
hardscaping
+ -1 more
Dan was awesome to work with And his crew had the job completed in 2 days. Very responsive. I would use them again without hesitation
Description of Work: concrete paver installation
Rating Category
Rating out of 5
Yes, I recommend this pro
Jason S.
11/2021
5.0
concrete driveways
+ -1 more
They were excellent and professional. They were meticulous and detailed. They were efficient and great. I cant say enough about this company
Description of Work: They removed all concrete, replaced them with new brown concrete pavers
Rating Category
Rating out of 5
Yes, I recommend this pro
Dorothy D.
11/2018
5.0
hardscaping
+ -1 more
Great. Alan did a wonderful job, and he is a lovely guy!
Description of Work: Paver repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey M.
03/2018
5.0
pool cleaners, deck cleaning
+ 0 more
Excellent! I’ve worked with the owner Dann Brown twice now and I have been very pleased with the quality work. The pavers look fantastic.
Description of Work: Exterior pool and lanai pavers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lyna V.
03/2018
1.0
pool cleaners
+ -1 more
They did come out after weeks of trying to get a hold of them. Very UNPROFESSIONAL. Will NEVER hire them
Description of Work: They came out to look at my salt cell
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Preferred Pools and Pavers
Tried really hard to please you, was not possible.....I could not beet the price you found online for your salt cell.....I sent service to you 2 times, and did not bll you. Impossible to please somwone who is only looking for a free ride.
mitchell H.
02/2018
1.0
pool cleaners
+ -1 more
I purchased a $99 tile cleaning from Angies list. I called Preferred pools to schedule and was told that is something my pool service should be doing and that he would call me back. I never got that call and called Angies List who said it is out of the 30 day refund limit so I guess I lost $99. I am very disappointed in both companies and will not trust Angies list any longer!
Description of Work: Tile cleaning
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Response from Preferred Pools and Pavers
We do not offer this service
Kimberly S.
02/2018
5.0
decks, deck cleaning, hardscaping, swimming pools
+ 2 more
We used preferred pools to remodel the deck of our pool. Preferred pools installed beautiful pavers. Their pricing was very competitive and they did an excellent job. It was tricky because of the elevation to the house and they were able to engineer the slope perfectly. Great choice in pavers and the crew was awesome! Highly recommend!
Description of Work: Large, old, painted concrete deck needed updating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Kimberly S.
02/2018
5.0
decks, pool cleaners, hardscaping, swimming pools
+ 2 more
We recently had a pool and deck remodel. Preferred Pools came out very promptly after contacting them and assessed repairs and gave us an estimate. The pricing was straightforward and competitive, and they fit me into their schedule right away. Daniel, the owner, was very helpful in explaining the process and choices for materials. He went out of his way to find exactly that we wanted and gave us great suggestions for improving and choosing colors and materials. We were able to fit pavers into our budget and they did an excellent job with a tricky installment due to the slope and the flush doorways. The work crews were great guys and very diligent. We were amazed at how quickly and smoothly the transformation took place. Daniel communicated with me throughout the process, was on site often to supervise his team and responded to my calls immediately when I had a question. The project turned out great and we are extremely happy with the end product. We are very happy that we went with Preferred Pools.
Description of Work: Pool was neglected by prior owners and was a real mess. Preferred pools cleaned caging, replaced screening, resurfaced pool, retiled, new pump, and installed pavers around patio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kim A.
01/2018
5.0
pool cleaners
+ -1 more
I call, they come! Prompt, professional service. Very satisfied!
Description of Work: Pool maintenance New pool pump and electric heater installation Pool leak fix
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Preferred Pools and Pavers
Thank you for taking your time to post this Review, it was our pleasure working with you and thank you for your business
Tim W.
01/2018
5.0
pool cleaners
+ -1 more
Very professional and done in a timely manner
Description of Work: Patio construction - remove and relocate existing patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Preferred Pools and Pavers
Mr [Member Name Removed] Thank you for taking your time to write this review It was my pleasure working with you.
Peter B.
10/2017
5.0
pool cleaners
+ -1 more
The rating list provided and addressed the obvious evaluation criteria. To complete the evaluation I would like to add some comments about the team and management. The team installing the new pavement tiles driveway were dedicated and performed flawlessly. They asked questions where required and offered solutions. The work environment was not ideal, a very hot Florida day, they finish on schedule. The manager assembled a top notch team and they obviously like working for him. When the work was completed several neighbors complemented the finished work and the diligence of the team.
Description of Work: Installed paver driveway
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael R.
10/2017
5.0
pool cleaners
+ -1 more
Staff is professional and very punctual. They have been servicing our pool for years, we are very pleased. they have helped with installing pavers on the pool deck. They did an awesome job and it looks great!
Description of Work: Pool Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindi A.
09/2017
5.0
pool cleaners, deck cleaning, hardscaping
+ 1 more
Preferred Pool Services has done quite a bit of work for me over the last 10+ years. We keep adding more services that they offer because they are so good at what they do. They've been fair, honest, reliable and proactive. Finding a reliable company in Florida can be a challenge as many vendors move on to other businesses or commercial accounts. I trust Preferred Pool with my home and appreciate all they do for us.
Description of Work: While they started out providing pool service, they have been doing more work for us on our property, including power washing the lanai and driveway, and providing other property management services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
JOSE L.
09/2017
5.0
decks, pool cleaners, deck cleaning, hardscaping
+ 2 more
Job went extremely well from start to finish. The crew was always on time and I was I shock to see how hard and fast they worked. Extremely satisfied I could recommend another company for pavers and pool work around the house.
Description of Work: It was a big job. I did pavers on my driveway which is a three car garage all the way to the street. Did it on my patio as well which is a decent size and did the side of the house completely which is about 10 feet wide all the way to the front of the house. I called different contractors to get quotes and no one came close to this company when it comes to paying attention to the client/customer. They were not the cheapest neither the most expensive thy were right in the middle which price I though it was fair looking a such big job. The reason I chose Dan was because he listen to every detail and how I wanted things done. He was very patient and every time I call him he would pick up or call me back right away which was great. Other contractors will be hours or days before they get back to me. Also other contractors wanted me to do ithenjob differently which I couldn't believe it. From the moment I met Dan I noticed he was very professional and serious to work with. I also met Jose who is one of his supervisors of one his working crews...he was a pleasure to work with as well and listened and did everything as I told him to.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOSE L.
09/2017
5.0
decks, pool cleaners, deck cleaning, swimming pools
+ 2 more
Went well from start to finish. Dan the owner comunicated well thru all the process with me. They guys that came over to do the job were professional and quick. They were in and out. This company did the pavers for me and now did the second job to seal the pavers. No complaints. Everything went smooth. Glad I found a company that listens to the customers and does everything as promised. Price was reasonable. For sure will hire them again and recommend to friends and family.
Description of Work: Pavers sealing!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Rande Y.
09/2017
5.0
pool cleaners
+ -1 more
Exceeded expectations in every way.
Description of Work: Repaired and cleaned travertine, screens and lanai
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Preferred Pools and Pavers
thank you for taking your time for the review...we appreciate your maintanace business, and weekly pool service opportunity!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pavers and Hardscaping,
Deck Maintenance,
Pool Sales Construction and Installation,
Decks and Porches,
Concrete Driveways
FAQ
Preferred Pools and Pavers is currently rated 4.7 overall out of 5.
Sunday: 9:00 AM - 12:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Preferred Pools and Pavers accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Preferred Pools and Pavers offers free project estimates.
Yes, Preferred Pools and Pavers offers eco-friendly accreditations.
Yes, Preferred Pools and Pavers offers a 0% senior discount.
Yes, Preferred Pools and Pavers offers emergency services.
Yes, Preferred Pools and Pavers offers warranties.
Preferred Pools and Pavers offers the following services: Paver installation for patios & paver driveways