I called about some prickly weeds we found in the grass. I was told the only way to get rid of them was to kill the entire lawn and replace with new sod. Since our back yard was already mostly weeds I agreed and we negotiated what seemed a fair price. I was told that they would come kill the lawn, get the sprinkler guys out to make sure the irrigation was working and get the new sod in. That was the end of November. They took $1500 of my money and I have yet to see any of the services promised. I have called several times. First story was that the technician who killed my lawn jumped the gun as I wasn't on the schedule for a few weeks. Next story was that the weather was not reliable enough to put down sod. Next story was that I was coming up on the schedule; then back to the weather being unreliable. Here we are at March and my neighbors around the corner have had new sod for two weeks. and the girl at the office said, "I'll call you when I know anything". I have more than had it with this half-witted company.
Description of Work: Weeds killed and new sod.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$3,000
Frances W.
11/2015
5.0
lawn treatment
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
Janice G.
06/2015
1.0
lawn service, lawn treatment
+ 0 more
unknown
Description of Work: Set up app't and tech came out, looked at lawn, gave me a price for spraying and then I set up an app't for May 6th to have the service done. On that day no one showed up. Called Toucan and they said they were not sure why no one showed up so we set an app't for May 7th. Again, no one showed up for the app't. After calling Toucan and many apologies from a part owner but still no answer as to why no one showed up. Obviously I did not set up another app't with a company that doesn't honor their appointments for service. Unreliable. Called Liberty Lawn and they came out that very day.
Rating Category
Rating out of 5
Wesley D.
04/2015
5.0
pest control, lawn treatment
+ 0 more
Burn't my lawn up. Used chemicals not labeled for residential services, used chemicals on my property under a black out by my county Volusia to not be used. They are using same chemicals not authorized to be used. Each point can be proved. Be very very careful when selecting this company make double sure your not getting anything illegally applied on your lawn it can stress the lawn beyond repair. Ask first how much nitrogen being put down no nitrogen should be used between june and oct and what pesticides are being used along with weed control ask them by chemical name then call any John Deere Lessco office ask what's legal to be used and ask how much$$ for a sample test of soil after your treatment.. Finally ask tech to show there licenses one should be listed under company name then 2 more under holders name. Each should have a limited commercial applicators card if they don't ask to please leave property because they are working on your property illegally. Refer to florida agriculture dept for all questions.
Description of Work: Lawn Fertilization and Lawn Pest Control
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$240
Robert M.
08/2014
1.0
lawn treatment, pest control
+ 0 more
Since hiring Toucan to do our lawn and bushes, our entire yard, especially the lawn, have deteriorated to the point my wife made the comment and quot;this lawn has never looked worse than it looks now.and quot; And she has been living here for the past 14 years. Toucan's pest control/insect control service is a farce. There are more bugs and moths than ever. I wonder if they just come and spray with water to minimize their costs. The lawn service is a joke. We have more dry areas, areas infected with fungus, dirt/mud areas where insects have simply eaten away the green that was there before than when we started with Toucan perhaps 8-12 months ago. We came back from vacation two weeks ago, and my wife called them. They did come that afternoon to cover their rear end. Everything this guy told me was either an outright lie or shifting the blame to something else. The weather. The bugs. The way I cut my grass. The frequency with which I have my lawn cut. He says that the green grass that is growing is on account of their spraying. Noooooo, the grass that is growing is what is left of our yard since they have taken over. He kept blaming sod-wet-worm. He asked if I would like to see for myself what one looks like. I said yes, and then he proceeded to try and show me one, but could not find one single culprit that supposedly is destroying my lawn, and that Toucan seems not to be able to overcome, and that is after searching for ten minutes. On a final note, the first time they sprayed our bushes, I have no idea what they put on them, but it burned them out and we had to pull the bushes out and get new ones. I would avoid Toucan like the plague. Your lawn will probably look a lot better if nothing is done to it than if you hire them at $100.00 bucks per month to completely ruin your lawn. I am going with someone else, and I hope they will be able to salvage what is left of our lawn.
Description of Work: Sprayed lawn to control pests, and to promote lawn and shrub health and growth.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
Charles B.
05/2014
4.0
lawn treatment
+ -1 more
unknown
Description of Work: The owner showed up soon after contact, analyzed our needs and quoted us for lawn or lawn and plants (we chose both [6 lawn & 3 plant]). Their quote was more than one other and less than a third. We developed some confidence in the owner, but that has yet to be proven. They began treatment within a few days.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
Yes, I recommend this pro
$850
Robert Y.
12/2013
2.0
landscaping, lawn treatment
+ 0 more
Cancelled service after he failed to show up for appointment to discuss issue.
Description of Work: Damaged my lawn when applying treatment..failed to show up when I requested an appointment to go over issue.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$80
ROBERT S.
08/2013
5.0
lawn service
+ -1 more
They've been great so far! There are no complaints. Their service and all that was fine. I just need to wait and see the results on my lawn. They come and get it done and they leave.
Description of Work: Toucan Lawn Care & Pest Control treat my lawn. They come out every six weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Karen H.
05/2013
5.0
lawn treatment
+ -1 more
They are very responsive to any concerns I have and come out right away. The also answer my calls and do a good job.
Description of Work: They come out on a regular basis for pest control on the lawn.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JB H.
08/2012
5.0
lawn treatment
+ -1 more
Super! Jeff does what he says he will do. He is as interested in having my lawn look good as I am. As I said - Toucan saved my lawn - and no weeds and no bugs.
Description of Work: I do not believe in wasting money, and I am hard to please. That being said, I can not say enough good things about the professionalism and quality work of Toucan. Over the past 18 years that I have had my home in Ormond Beach, I have hired and fired a number of nationally known lawn care and pest control outfit in our area. They talk big but when the yard just isn't right they like to say it is something the customer is doing incorrectly - like "you have dollar weed because you are overwatering"; or that I have to wait for an improvement (which usually does not occur). About a year ago, my yard in ruin. The big company I was using said they had done everything possible and that the problem was with my lawn. The manager said my Saint Augustine grass was old and that I needed to resod! I had had it, and I terminated that company. Fortunately a friend of mine told me about Toucan . Jeff, the owner of Toucan, came out and said he could save my yard (which was about 1/3 grass, 1/3 bare ground, and 1/3 weeds) and get rid of all the weeds including the dollar weed. He did exactly as he promised - you should see my yard now - beautiful, lust - No weeds, no bugs, just a lawn I am proud of. To me, if you are lucky, you get what you pay for; with Toucan I truly get my money's worth.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Karen H.
06/2012
5.0
pest control, lawn treatment
+ 0 more
They were recommended by my landscaper. They have an excellent service. Their customer service is fantastic. So, the price is fantastic for the services they provide.
Description of Work: Toucan Lawn Care & Pest Control monthly sprays pesticides in our lawn and periodically does the whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberley F.
05/2012
5.0
pest control, lawn treatment, landscaping, lawn service
+ 2 more
They do the application twice a year. They are awesome. My trees are incredible. We have referred them to my homeowners association and they are now using them. They will come the same day if I need them.
Description of Work: They treat all of my shrubs and trees. They do injections in all of my trees to boost the growth and fertilize them.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Fertilization & Treatment,
Pest Control,
Lawn and Yard Work,
Landscaping,
Tree Service
FAQ
Toucan Lawn Care & Pest Control is currently rated 4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 1:00 PM
Toucan Lawn Care & Pest Control accepts the following forms of payment: Check,PayPal
Yes, Toucan Lawn Care & Pest Control offers free project estimates.
No, Toucan Lawn Care & Pest Control does not offer eco-friendly accreditations.
No, Toucan Lawn Care & Pest Control does not offer a senior discount.
No, Toucan Lawn Care & Pest Control does not offer emergency services.
Yes, Toucan Lawn Care & Pest Control offers warranties.
Toucan Lawn Care & Pest Control offers the following services: Lawn fertilization, tree & shrub care, weed, pest, insect control, Deep Root Feeding, ArborJet