Hard to tell. My first contact was only about a month after the hurricane, so he might have been very busy. He may, in fact still be very busy, but professionalism requires that if you can't do the job that the client is requesting, you should notify him, so he can look for another company.
Description of Work: It's difficult for me to give Brian a grade. I've used him in the past and his service was excellent. However, I contacted him recently and asked him to give me a price on some toilet repair. He said that he'd contact me the next week, but he didn't follow through. I then contacted him again, and I told him that we would be out of town foe a couple of weeks, and I'd contact him again when I returned. I then contacted him again, and he didn't return my contact.
Rating Category
Rating out of 5
Yes, I recommend this pro
Constance V.
10/2017
5.0
plumbing
+ -1 more
After leaving messages for several local plumbers, Brian Little quickly returned my call. I explained the job I needed done and he put me on his schedule for the next morning. He phoned prior to arrival and went right to work. He completed the job quickly, and cleaned the area to my satisfaction. His price was very reasonable. I would definitely contact him again, if (or when) needed.
Description of Work: I needed to replace a bathroom sink faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
philip C.
12/2014
5.0
plumbing
+ -1 more
This was the second time I had Brian Little at my home for a plumbing repair. The experience was excellent both times. This incident was caused by a pipe under the kitchen sink falling out, releasing a substantial amount of water and creating quite a mess over the Thanksgiving holiday weekend. I called Brian the next business day and he offered to come out the next day, although my schedule didn't permit. He arranged a time at my convenience and inspected the problem. We arranged another appointment and he arrived promptly, fixed the problem, and charged a fair price. He is prompt, courteous, competent, professional, and friendly. I have had some bad experiences with home repairs, and wish everyone did business as he does. I highly recommend him to anyone needing these services and will call on him again when I have any plumbing issues.
Description of Work: Replaced failed and improperly installed pipe under kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Jim W.
10/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: Reply bing kitchen after renovation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
philip C.
09/2014
5.0
plumbing
+ -1 more
Excellent experience. Mr. Little was prompt, courteous, competent, and friendly. I will definitely call him again and recommend him to friends.
Description of Work: Replaced faulty shut-off valve
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Genevieve S.
02/2014
5.0
drain cleaning, plumbing
+ 0 more
Quick service, very professional
Description of Work: Fixed toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Donna-Lynne B.
09/2013
5.0
plumbing
+ -1 more
Arrived promptly and completed the job in good time. pleasant and professional.
Description of Work: installed a dishwasher and removed the old one
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Karen M.
09/2013
5.0
plumbing
+ -1 more
Every single time we call him he does a great job.
Description of Work: He comes to work on our pump station for our well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joanne R.
04/2013
5.0
plumbing
+ -1 more
All went smoothly and quickly.
Description of Work: Brian made service call the next day after initial call. He evaluated the problem, advised us of cost and proceeded to replace part in toilet. Will use him again if other plumbing issues arise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
William T.
08/2012
5.0
plumbing, drain cleaning
+ 0 more
Just great service at a very fair price
Description of Work: Repair. Great. Work! Y
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Paul P.
05/2012
5.0
plumbing
+ -1 more
Worker came the day prior to examine each problem, gave me a fair estimate of the work and returned the next day and completed the job on time.
Description of Work: Replaced a kitchen garbage disposal, replaced a toilet flapper set that was constantly running and repaired a second toilet that was leaking. On time and courteous, even screwed in a panel in the bathroom that needed repair that had not yet been done. Work was done rapidly and on time and each completed job was shown to me with an explanation of the problem repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Cheryl P.
04/2012
5.0
plumbing
+ -1 more
It's a father and son company. They did a wonderful job. They aren't out there to rip you off.
Description of Work: They fixed a plumbing issue that someone else didn't do right. They were taking care of a water pipe that broke on my water softener. He also fixed another issue that came up from that one and came out and fixed it without any charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
tim M.
11/2011
5.0
plumbing
+ -1 more
The price was reasonable. He came when he said he would. The only slight negative was that the work did not look the best due to the tightness of the water line and wood framing inside the wall. He mentioned it when he was done. But it has not leaked. He also gave some advise on old water marks found in my recently purchased home, leading to no further cost. He was polite, friendly and professinonal.
Description of Work: Mr. Little changed out a water line to my refrigerator that required cutting out a section of wall, installing a plastic cut out and changing the valve.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Erik V.
07/2011
5.0
plumbing
+ -1 more
Everything went great just like the first time I used Little Plumbing.
Description of Work: This is the second time I have used Little Plumbing. This time Brian repaired the hot water faucet in the bathroom on the shower. It was a quick repair and he charged less than his estimate. He arrived when he said he would get there and was done and gone quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$54
Jennifer D.
09/2010
5.0
plumbing
+ -1 more
great
Description of Work: They called us back immediately but couldn't help us with our problem, however, they did refer us to someone who could help us and we appreciated that information.
Rating Category
Rating out of 5
responsiveness
5.0
Yes, I recommend this pro
Crissy S.
09/2010
5.0
plumbing
+ -1 more
Brian was on time, very nice and quick. Everything went great and worked well after he was finished. I think the price was right for the work done and he took the old water heater away for me.
Description of Work: Price included new 50 gallon water heater, installation and moving the water heater location from the kitchen to the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Joanne M.
08/2010
5.0
plumbing, drain cleaning
+ 0 more
this is a son owned company---outstanding man and work --$$very good
Description of Work: fixed a leaking toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Rachel O.
08/2010
5.0
plumbing, drain cleaning
+ 0 more
I had used Little Plumbing before to replace a toilet and sink in my master bath, and was pleased with the work and price, so when the guest bath toilet started leaking, I called Brian. He called me back just a couple of hours later and arranged to come for an estimate the next day. He looked at the toilet and said he wasn't sure it could be fixed, as it was so old, but he would try to find the parts and fix it. It took him from a Thursday to Tuesday to get the parts; he called Monday to let me know they were delayed a day. Tuesday he came with the parts and tried to fix the toilet, but everything was too badly degraded inside the tank and he said the toilet would have to be replaced. I told him what kind I wanted, and he offered to pick it up and install it the next day. Which he did. He was at my house 3 times, got parts that he couldn't use, and bought and installed a toilet, and charged me $299 for the whole experience. He was also able to accommodate my work schedule so that I didn't have to miss any time from work. Little Plumbing was recommended to me by a friend, and I have already recommended him to others and will continue to do so.
Description of Work: I had a toilet that was leaking badly. At first Brian thought it could be fixed, and got the parts, but then discovered upon taking it apart that it was too far gone. So he installed a new toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Erik V.
07/2010
5.0
plumbing
+ -1 more
It went great, he called right back and showed up on time. He was very professional.
Description of Work: The water heater on our house ruptured and Brian came quickly, cleaned up the mess and installed the new hot water heater. He took the old one away as well and helped to carry out a broken washing machine too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$495
Doreen E.
06/2010
5.0
plumbing
+ -1 more
Brian called and asked if he could come early because he had more extra time than he had expected. He was here and fixed the hose and connector in only a few minutes. He's a licensed plumber for those who might wonder because Angie hasn't gotten his license information. His license number is CFC056653.
Description of Work: replaced a sink hose and connector.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
JUDITH S.
05/2010
5.0
plumbing
+ -1 more
Arrived at designated time. Cleaned up nicely and caulked around toilet. Replaced flapper at no extra charge.
Description of Work: Replace toilet seal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
David R.
01/2009
5.0
plumbing
+ -1 more
As I am disabled, my wife was attempting a toilet repair on a Saturday. She was not able to unscrew one of the nuts holding the ball valve in place. At this point, we were stuck with a half-repaired toilet. At about 10:00 a.m. on a Saturday, we called the Littles. Mr. Little's son showed up at noon and fixed the problem in 15 minutes. Whew, catastrophe averted.
Description of Work: I have used Mr. Little's services over the best 3 years. He and his son run the company. They are very responsive, courteous and charge a fair price for their work.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning
FAQ
Little Plumbing is currently rated 5 overall out of 5.
No, Little Plumbing does not offer free project estimates.
No, Little Plumbing does not offer eco-friendly accreditations.
No, Little Plumbing does not offer a senior discount.
No, Little Plumbing does not offer emergency services.
No, Little Plumbing does not offer warranties.
Little Plumbing offers the following services: Plumbing - Drain Cleaning, Plumbing