APPLIANCE INSPECTION & REPAIR

Description of Work: Connect ice maker line and check for leaks. Also, checked dishwasher and ordered part.

Description of Work: Basically did an inspection in anticipation of doing repairs.

Description of Work: Gas company shorted out one side 2 burners of my brand new Thermidor stove top while adjusting the burners. Thermidor SIMMER burners CANNOT be adjusted.

Description of Work: Reading the first review, I thought my wife wrote it! We experienced the same shoddy, unresponsive service. We were told our part was also in Jacksonville but it took over a month to get it because it was on "back-order." We called every week to find out the status, and although the receptionist was pleasant, we didn't receive any updated information as the "computer was down," or we were told we would receive a call back, but never did. Finally, approximately six weeks after the service call, the follow-up appointment was scheduled and the repairman came out. We were overcharged and now a new problem has been identified that needs to be fixed. We are paying the bill, but will find a different company to finish the work. I feel like we were overcharged and the problem took way too long to be addressed.

Description of Work: Called Electrolux extended warranty service for minor stove repair covered by extended warranty. They gave us the name and phone number of this company. Company came out promptly to assess what needed to be repaired. However in the two months that have passed they have not obtained the part and after repeated calls to find out the status of the supposedly ordered part repair still not scheduled. Rarely did we get the chance to speak to a live person and after leaving messages we never received a return phone call. It was always up to us to make contact again and when on occasion we did get the receptionist we kept getting differing stories as to why the part was not in for the repair .Finally called Electrolux again to get another authorization number and went to another approved warrantly repair company in our town who immediately looked up the part needed and found out that a supplier in Jacksonville carried the part and would be mailing it out ASAP. The most frustrating part about this experience was the various stories we got about not being able to get this part delivered when apparently there is a supplier in Jacksonville which has the part and that city is not far from our Ormond Beach area and also the poor followup on returning phone calls from the individual charged with answering the company's phone. When this individual was in and answering the phone she was always pleasant but never followed up on returing calls when we left messages during working hours. Even if this company obtained the part needed I would be very uncomfortable using their services to repair my range.

Description of Work: Something was clogging up my dishwasher, they cleaned out the debris and it was good to go.

Description of Work: This company came out for a service call for a very minor leak in a built in Kitchenaid refrigerator (side by side). They said that they can repair Kitchenaid and worked on them all the time.