Disappointed - movers seemed resentful generally and especially on my need/request to have them arrange furniture as I desired at destination (even thought I was entitled to another 30 minutes). I was never given the opportunity to inspect trucks as indicated on the walk through checklist. Mover left dolly on its side, which fell over and damaged vinyl floor in kitchen. Office staff should have sent copy of (1) walk through checklist prior to move and (2) contract prior to move for me to review. Did a good job on reassembling a desk after delivery however.
Description of Work: move limited number of furniture pieces to new home
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$384
Bruce Y.
08/2017
5.0
moving companies
 + -1 more
they moved my items within the city. Very professional. There was one damaged item but they were very professional about it and had it replaced and returned promptly. excellent communication.
Description of Work: Hauling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Angela B.
07/2017
4.0
moving companies
 + -1 more
Went smooth. Could have been faster had they arrived on time or had a 3rd guy.
Description of Work: Out of state move
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
PEG W.
04/2017
5.0
moving companies
 + -1 more
I had a friend with a pickup truck and some of my relatives to move the piano on a Monday, but it was too heavy for them to lift, so I decided to leave to job to professionals. I called Two Men & a Truck on a Tuesday, and they were able to pick the piano up the same day, late in the afternoon.(!). They did send a third person, who was definitely needed for this job. I hired this company to move a small piano about 2 miles. The only complaint I had is that I thought they would call me when they were on the way. They showed up at the garage where the piano was exactly on time, which was fine with me, but a surprise to the person who had the piano, although I had called her earlier during that day to expect them. I paid a deposit of the charges + 15 minutes time, the actual move time from start to finish was 45 minutes, which pleased me immensely. Overall I rate this move A+.
Description of Work: Pick up and move a small piano from a friend's garage to my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$282
Erika C.
08/2015
3.0
moving companies
 + -1 more
The drivers were about an hour late. My move was their first in the am and they got there past 9 a.m. when they needed to have been there by 8:30. It took 3 men three hours what the previous movers had taken 2 1/2 with two men to do. In the process they broke a piece of furniture and bruised several others. To add insult to injury, it took one whole week for the office to get back to me about fixing/replacing/refunding my broken furniture, and by the time they did get back what they offered for the replacement was so minimal it was not worth fighting for.
Description of Work: They moved me across town from a storage facility to a condo.I
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$600
Bettie M.
06/2015
5.0
moving companies
 + -1 more
They gave me great service. I used them because other people recommended them.
Description of Work: They moved me about a mile or a mile and a half.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan N.
05/2015
4.0
moving companies
 + -1 more
I cannot say enough about the two men who actually completed our move - Leo and Tony. They did an outstanding job and worked very hard. Ours was the second move in their day, and they had to bring everything up stairs. They never complained and just kept going! They were very careful with all our belongings. We did have several miscommunications with the office staff related to cost, pick-up time, and discounts, but after some negotiations, it was all resolved to our satisfaction. Despite these issues, I would use Two Men and a Truck again, because the two men who did our move were outstanding ... and that's where the rubber meets the road.
Description of Work: Moved from a home to a townhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
Paul B.
11/2014
5.0
moving companies
 + -1 more
The move went well. The company was very accommodating and pleasant to work with.
Description of Work: I hired the company for a moving job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Two Men and A Truck
Thank You For selecting Two Men And A Truck
Craig B.
11/2014
5.0
moving companies
 + -1 more
It was excellent! They were on time, they were very professional, and did a great job.
Description of Work: We used Two Men and A Truck for moving our whole house. We had done the packing so they just did the moving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Two Men and A Truck
Thank You For selecting Two Men And A Truck
David S.
08/2014
5.0
moving companies
 + -1 more
The movers were quick and did a good job of not only moving all the furniture - but placing it in the right rooms in our new house and assembling what needed to be dissembled for the move.
Description of Work: moved from Metrowest to Winter Garden
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Alan H.
08/2014
5.0
moving companies
 + -1 more
It was a great experience. They were on time, courteous, and worked hard. Time was money and they got it done fast. I would definitely use them again
Description of Work: Moved from Apt. To House
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Marie H.
08/2014
5.0
moving companies
 + -1 more
It was a great experience. The two movers were polite and friendly. They had excellent manners. They also handled everything very carefully. The final bill was lower than the original estimate, because the move took less time. Thank you 2 Men and a Truck!
Description of Work: moved some small machines from our house in Lake County to our home and our son's home in Seminole County.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Lauren A.
06/2014
5.0
moving companies
 + -1 more
They were very professional and helpful. They wrapped all our furniture in cloth and were gentle with it. Extremely fast workers and got the job done quickly. They wore booties to not get dirt on the carpet. They also took apart our bed frame and put it back together. They had us line up where we wanted the furniture and would keep moving it back and forth to line up where we wanted it instead of just dropping it in the middle of the room. Very nice to work with!
Description of Work: Moved us from our condo to our house. Very professional!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Nicole C.
05/2014
5.0
moving companies
 + -1 more
We had a wonderful experience with this Two Men & a Truck. Stephanie in the office was quick to respond & very thorough with her quote. And our movers, Michael & Kenny were fantastic. They showed up on time with great attitudes, were courteous and efficient, and even beat the estimate on how long it would take to move our items. Best experience I've ever had with a moving company.
Description of Work: We just wanted movers to move our big/heavy items from our 3rd floor apartment into our new home. We packed/unpacked and assembled/disassembled ourselves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Blake M.
03/2014
3.0
moving companies
 + -1 more
Broke several of my dishes and banged up my furniture and my place. I almost placed a complaint to BBB. I would have, except I was renovating at same time and had a lot going on.....
Description of Work: That started fine and worked hard. However, when I they were getting into the afternoon then started to become careless.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$1,700
Response from Two Men and A Truck
Good Afternoon [Member Name Removed], I would like to start off saying thank you for selecting Two Men And A Truck for your move and we are so sorry that your items got damaged on your move. Sometimes these things happen, even though we try our best not too. We wished you have reached out to us about your damages so we could show you how fast we are with our claims. Sometimes we're able to get our repairs done on the same day of your move. We try our best to make your moving experience the best from start to finish. We hope to see you again and thanks again for your business. Have a blessed day. General Manager Mike Cruz
Stanley N.
02/2014
5.0
moving companies
 + -1 more
My husband and I have moved over a dozen times during our marriage, and our recent experience with "Two Men and a Truck" on 379 W. Michigan Street in Orlando, Florida was not only the best, but exceeded our expectations. The office managers, Erik and Lori, answered all of our questions, returned our calls, and emailed a copy of all of the paperwork, so there were no surprises. James, Justin and David were polite and efficient, and took extra care covering and moving the furniture (even up three flights of stairs). The quality of service and work ethic of this company was above and beyond reproach. We highly recommend their services. Stanley and Sherry
Description of Work: Moved furniture and contents from two bedroom apartment to a new apartment complex
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
sonya L.
02/2014
5.0
moving companies
 + -1 more
Two men and a truck were the best you could possibly expect. Highest quality, polite and did what they said they would do. Awesome experience!
Description of Work: They moved dining room furniture that we purchased into our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Noelle K.
10/2013
5.0
moving companies
 + -1 more
Accidently broke a marble top piece but got it handled immediately. I found them to be honest and trustworthy. They worked straight through for 6 hours. I would recommend them.
Description of Work: moved us
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Mark S.
09/2013
5.0
moving companies
 + -1 more
This company did an absolutely fantastic job. They were right on time, friendly, professional, and did the job quickly. There was no damage to my items during the move. They went out of their way to accommodate me. I highly recommend them to others.
Description of Work: This company moved my possessions from a house to an apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cory T.
12/2012
5.0
moving companies
 + -1 more
Good experience overall. Don't know why I didn't use them for previous moves.....sure beats killing myself and friends........... Move was completed within 4 hours, on time.
Description of Work: Was satisfied with the service and would use again. Lori was very good in helping to set everything up. I gave a "B" for price only because I hate to spend money just to have someone drive over. But this was not a surprise and was fully disclosed. Just seems a little silly to charge for this part of process. And the "B" for quality was only due to a few nicks in the walls and a couple furniture scratches. To be fair, some of the pieces I had were large, heavy and unruly. The guys really did do a bang up job, offered to move stuff I wasn't planning on having them move and were very helpful in setting up things in the new place. Very glad I used them and would recommend them for others.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Henry G.
06/2012
5.0
moving companies
 + -1 more
I've used them 3 times. They did an excellent job and I would use them again and I would recommend them to anyone. They were on time and they were neat. The young men were well groomed and well dressed. They knew what they were doing. They were extremely efficient. There was no wasted time or motion.
Description of Work: I used Two Men and A Truck for moving. They had 2 trucks and 4 men.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Stewart B.
06/2012
5.0
moving companies
 + -1 more
They are pretty responsive and I would use them again in the future. I'm very happy with them. Their price is very reasonable and quality of work is excellent.
Description of Work: I had a small move about two months ago from Mary to Jacksonville and I hired Two Men and A Truck for their moving services. I've used them before and I'm going to use them again for another small move in about a month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Tim M.
05/2012
4.0
moving companies
 + -1 more
Their service was fine, better than I had thought. It was easy to deal with them for local moves.
Description of Work: I used Two Men and A Truck for moving services. I used them for an apartment move.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Roger W.
05/2012
5.0
moving companies
 + -1 more
They were very professional and I would rate their service highly except for their price. I would use them again in the future.
Description of Work: I used Two Men and a Truck to move large pieces of furniture.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Jayne L.
03/2012
1.0
moving companies
 + -1 more
I had to get rid of washer and dryer cause they did not want to put it on the truck. They mishandled my cabinets, and called their manager and had him call and tell me not to talk to the men moving the stuff. they did not wrap my furniture in plastic. I was not satisfied at all.
Description of Work: Moved me from my home to a storage unit.
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Service Categories
Moving Companies
FAQ
Two Men and A Truck is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Two Men and A Truck accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Two Men and A Truck offers free project estimates.
No, Two Men and A Truck does not offer eco-friendly accreditations.
No, Two Men and A Truck does not offer a senior discount.
No, Two Men and A Truck does not offer emergency services.
No, Two Men and A Truck does not offer warranties.
Two Men and A Truck offers the following services: Local & long distance moving, packing services, packing supplies, home & business moving.