Tre's Appliance Repair LLC

DO NOT USE CHARLES BUTLER (aka TRE of Tre's Appliance Repair) Terrible communication. Hired him to fix a broken fridge in a rental we own. He came out next day (which is why we hired him). He said he'd replaced 2 items (temperature sensor and thermostat), charged us $377.48 via Zelle, and told us fridge should be working in 24 hours. Over 48 hours later fridge still wasn't working. Tried contacting him again for 2 days. 48 hours later he texted and said he'd ordered a new part and would be in touch with us to fix the fridge when the new part came in. He ghosted us. He had our phone number and the tenant's phone number. After several attempts to contact him none of us have ever heard from him again. We were left with a broken fridge and out $377.48!!!! SCAM! His receipt states "90 days parts & labor". I tried contacting him again about this and have had no reply. DO NOT USE CHARLES BUTLER! SCAM ALERT!

Fixed the problem but were pricey, late and don’t seem to respect customers.

Very fast and straight forward

Very fast and straight forward. Highly recommend

Very unprofessional, charge high for poor quality of services. Does not respond to phone calls any more. I want my $ 400 Dollars back ASAP.

Charles is awesime

ON TIME AND FAST WORKER!!

Good service 10/10

I paid to have my ice maker replaced. It was installed improperly and created a leak which froze the tracks and doors shut. Initially he came back and told me to unplug it for 24 hours. I ended up leaving my fridge unplugged for 48 hours and could still not get the door open to the freezer. I called multiple times, left multiple voicemails, and emailed with no further response. I was told the repair had a 90 day warrantee which cannot be true if you don’t respond to customers problems. I had to pay another company to come out and install the ice maker properly because the water hose had not been installed correctly on the back of the ice maker and was just leaking into my freezer. I should be getting a refund for what I paid the other company but I doubt I hear from him again.