About us
Business highlights
42 years of trusted experience
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
5%
Accepted payment methods
Reviews
4.02 Reviews
Showing 1-2 of 2 reviews
Dana S.
06/2013
home security systems
+ -1 moreUPDATE: I spoke with the owner today after she contacted me about the review. It was nice for her to reach out. I still do not feel as though this is not the right service for me, but I did change the rating as she did spend some time with me over the phone today in an attempt to rectify the situation. These things did happen to me and now I understand that the monitoring group and her company are not connected as far as communication, and she is looking into this. Also, I do not like that maintaining and checking the systems regularly with me are not part of their service as I had with my other vendor, but that is just something I need to look for going forward.
Description of Work: I do not like this company. Their systems do not work property. I find it very hard to get a number changed or find a number to contact them (there was nothing on the unit they turned on). They even sent the police when I turned the alarm immediately off and when they were told it was a false alarm - we are waiting for this bill. But, other times when I turned off the alarm, no one came - it is simply inconsistent. What's worse is that I had my back door fly open when the alarm was on, the police NEVER came and I was never called. And, their monitoring people are rude and unhelpful.
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| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
ROBERT I M.
01/2012
home security systems
+ -1 moreThey were referred to me by a friend. I have used them now for a long time. They are an independent firm and I tell people about them all the time because if they go to bigger companies they are a bunch of cheaters. They come home with a cheap thing and then they will charge you $40 for the monitoring though they would have not charged you for the hardware. You would think you got a good deal. These people charge $18 a month and so there is a lot of difference. They have to travel a little bit to get out here because I live North West. They installed my security system and I have used them several times. I haven’t used them in quite a while. It cost a lot because I made them alarm every door and window and the garage.
Description of Work: I used the services of Top Security Inc to install my security system three years ago.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$2,500
Contact information
1300 E. Michigan Street, Orlando, FL 32806
http://www.topsecurityinc.comService hours
Monday:
8:30 AM - 4:30 PMTuesday:
8:30 AM - 4:30 PMWednesday:
8:30 AM - 4:30 PMThursday:
8:30 AM - 4:30 PMFriday:
8:30 AM - 4:30 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Home Security Systems
FAQ
Top Security Inc is currently rated 4 overall out of 5.
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Top Security Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Top Security Inc does not offer free project estimates.
Yes, Top Security Inc offers eco-friendly accreditations.
No, Top Security Inc does not offer a senior discount.
No, Top Security Inc does not offer emergency services.
Yes, Top Security Inc offers warranties.
Top Security Inc offers the following services: Manufacturers: Ademco, Caddx, DSC, GE, Honeywell, ITI
NA
Contact information
1300 E. Michigan Street, Orlando, FL 32806
http://www.topsecurityinc.comService hours
Monday:
8:30 AM - 4:30 PMTuesday:
8:30 AM - 4:30 PMWednesday:
8:30 AM - 4:30 PMThursday:
8:30 AM - 4:30 PMFriday:
8:30 AM - 4:30 PM