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Stanley Steemer

Carpet Cleaning, Ceramic Tile, Upholstery Cleaning,

About us

Additional email - tracey.williams@mystanleysteemer.com. Additional DBA - Stanley Steemer Carpet Cleaner. Additional contact name - Mark Gellner.

Services we offer

Carpet cleaning, Furniture cleaning, Tile floor cleaning, wood floor cleaning, autos, boats, air duct cleaning.

Amenities

Free Estimates
Yes

Reviews

4.518 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
17%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 1-18 of 18 reviews

Richard S.
07/2018
5.0
upholstery cleaning
  + -1 more
Great crew cleaned everything and cleaned up after themselves
Description of Work: Cleaned furnifure

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joyce A.
08/2017
5.0
house cleaning
  + -1 more
I was out of town and the house flooded. They came and took care of it for me while I was out of town. My neighbor let them in because I was out of state. They did a good job They cleaned everything up. They did 4 bedrooms, bathrooms, closets. Half the house flooded - living room, dining room, no not the dining room, living room,family room, kitchen,(half the kitchen). I don't know about 6-7 rooms. My bedroom, just a little part of it, and part of my bathroom got flooded. They did a good job. They really did. They made sure there was no mold. There were 2 spots where they had to cut out the wall because it was still wet after they dried it. They did a real good job. I wasn't even here and they did a good job. On price, I thought it was a little high.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Barbara M.
11/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathleen C.
07/2016
3.0
carpet cleaners
  + -1 more
It started out to be the $99.00 special but it ended up being $300.00 as they have add-ons and stuff like that. I felt it was kind of a bait and switch.
Description of Work: They cleaned carpet in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$300

SOO T.
06/2016
4.0
carpet cleaners
  + -1 more
They constantly tried to upscale me which I am not too thrill about I don't to be upscale I don't need them to be sales people if I want something I would ask, I have had better, they are nice an all but I have other guys that took care of my condo for the entire area all three rooms for $59.
Description of Work: I used Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$160

Pam M.
08/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Carol S.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet in bedroom and all tile floors in condo.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Melodee H.
10/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Not sure of the exact cost. Estimate given over the phone, nearly twice that. Should have come out for estimate and measured. Said my foyer was the size of two rooms as well as the family room. Not sure if I woulsd use them again, I think I would get more bids

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Michael N.
07/2014
5.0
carpet cleaners
  + -1 more
It was fine. They managed to get most of the stain. If you look at it closely its still there. It is pretty hard to get out. We probably won't use them again because we are getting hardwood flooring. They show up when they are suppose to and get the job done.
Description of Work: Living room and dining room cleaning. I accidentally spilled coffee. The master room toilet broke and they were able to do an emergency restoration in the master bath. Replaced the under carpet and dried all out the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosemary M.
06/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
They were GREAT! I had stained carpet which they steamed back to excellent. Their product is safe for my cat and they were careful to watch that she didn't escape. They were on time, professional and easy to deal with.
Description of Work: They steamed all the carpets plus my kitchen grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Lisa H.
06/2014
5.0
carpet cleaners
  + -1 more
Provided expected service. Will use again
Description of Work: Cleaned upstairs carpet and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Dave B.
05/2013
4.0
carpet cleaners
  + -1 more
They showed up on time, but the water pump in their truck was not working. After 30 minutes, they were able to repair it and they did their work. They were helpful in moving furniture and did a thorough job, even cleaning a rug for me no charge. A day later, I noticed some spots on the carpet, they came back out that day and recleaned that area no charge.
Description of Work: They cleaned my carpet in four rooms and hall and steps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Maggie K.
05/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
My experience with them was good. The quality was fine. We were pleased with the work. Everything went according to plan. Their reputation precedes them, I would use them again.
Description of Work: I used Stanley Steemer to steam, clean and sanitize our carpets and tiles.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Michael N.
02/2012
5.0
carpet cleaners
  + -1 more
They were able to do the whole house for about half I paid another company.
Description of Work: I had some carpet cleaning done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

john R.
07/2011
5.0
carpet cleaners
  + -1 more
Overall it was good. They were responsive. Their price was fair. I will use their services again in the future.
Description of Work: I used Stanley Steemer International Inc for carpet cleaning. I last used their services about two months ago. They just cleaned the carpets in my office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Greg C.
11/2009
5.0
carpet cleaners
  + -1 more
I have used them for many years and they have done a pretty good job every time I've had them out. They are a little pricey.
Description of Work: I use Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

SANDRA F.
09/2008
1.0
carpet cleaners
  + -1 more
The manager of the store wanted to know if he could come to my condo and look for himself, which I said yes and he came and moved the dresser to see if the rings had fallen. His employees said they would cooperate with anything I wanted them to do and I wanted a polygraph test, but the police said it was not admissible in court so they would not do it. I noticed they were gone while the 2 employees were still here and when I confronted him he told me I could check his pockets and that he did not take my rings.
Description of Work: They came to my condo to clean my carpet. There were two gentlemen only one of which went into the bedroom. I meant to put my jewelry out of sight, but I didn t and he stole 6-8 rings from me. I was flabbergasted that a company as big of this would have dishonest employees. I contacted their insurance and they denied the claim. The insurance company talked to me on a Thursday and they wanted copies of my letter and the police report, which I had already sent them. I resent them on Saturday and got the denial letter on Monday.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$109

Response from Stanley Steemer
The technician being accused of stealing from the member has been employed with Stanley Steemer for over 7 years. In all his years of employment he has never been accused of any wrong doing. The phone calls we receive regularly about him are nothing but praise on his professionalism and quality of work he performs. Stanley Steemer does criminal checks on all employees. Yhis employee has a perfectly clean record. When the member called us with the accusations of missing rings we informed her to file a police report and we would fully cooperate with them. Our branch manager, Scot Duggan, was notified and was at her home within hours trying to help her look for the rings with her as well. We have no control over how the local police departments handle their complaint calls. I would think it is their duty to help investigate a reported crime? Our employee gave the member a written statement based on his side of the story. He states he did not see any rings. He also offered to empty his pockets in from of the member when she accused him. She was offended by that and asked him to leave. Stanley Steemer regrets the unfortunate incident, however, we have done everything required by cooperating and trying to help solve this situation. Trace Williams-Quellette 10/13/08- Executive Manager.

GARY & CYNTHIA M.
04/2002
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I was very pleased. They came on time and did it very well. They were in and out. Courtious and professional. The results were very good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

    Contact information

    Po Box 608128, Orlando, FL 32860

    www.stanleysteemer.com

    Service hours

    Sunday:
    8:00 AM - 4:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Ceramic Tile,
    Upholstery Cleaning,
    House Cleaning,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Hardwood Flooring Sales and Installation,
    Furniture Refinishing and Repair,
    Flooring Sales and Installation

    FAQ

    Stanley Steemer is currently rated 4.5 overall out of 5.

    Sunday: 8:00 AM - 4:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 4:00 PM

    Yes, Stanley Steemer offers free project estimates.
    No, Stanley Steemer does not offer eco-friendly accreditations.
    No, Stanley Steemer does not offer a senior discount.
    No, Stanley Steemer does not offer emergency services.
    No, Stanley Steemer does not offer warranties.
    Stanley Steemer offers the following services: Carpet cleaning, Furniture cleaning, Tile floor cleaning, wood floor cleaning, autos, boats, air duct cleaning.

    Contact information

    Po Box 608128, Orlando, FL 32860

    www.stanleysteemer.com

    Service hours

    Sunday:
    8:00 AM - 4:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM