SPEIGLE ROOFING

IT WAS VERY GOOD FROM START TO FINISH. THEY HONORED THE ESTIMATE, AND THEY HAD VERY GOOD MATERIAL. THEY GAVE US A TIME THEY WOULD START, AND THEY WERE DONE IN THE TIME LIMIT. IT WAS AFTER THE HURRICANE, AND THEY WERE VERY PROMPT AND TOOK CARE OF IT.

Estimator was very through in his estimate, covered all aspects of what they would do. Very good crew, cleaned up after job was done and worked from dawn until dusk.

THE COMPANY EMPLOYEE ARRIVED QUICKLY AND GAVE US A REASONABLE ESTIMATE TO REPLACE THE ROOF. THE CREW SHOWED UP ON TIME AND THE JOB WAS COMPLETED ON SCHEDULE. THEY DID A GREAT JOB ON REPLACING OUR ROOF.

THE INITIAL MEETING WAS GOOD (SALES PERSON WAS ON TIME, VERY INFORMATIVE). AFTER CONTRACTING WITH THEM, COMMUNICATION SLOWED DOWN (WASN'T REALLY SURE WHEN THEY WERE GOING TO BEGIN). I PLACED SEVERAL CALLS TO FIND OUT, TO NO AVAIL. ALL OF A SUDDEN THEY SHOWED UP (EVEN AFTER LEAVING MESSAGES TO RETURN MY CALL BEFORE THEY BEGAN). WORK PROGRESSED APPROPRIATELY. WORK WAS PERFORMED QUICKLY AND APPEARED APPROPRIATE. OWEVER, IT HAS NOW BEEN SIX MONTHS SINCE COMPLETION AND IT HAS NOT PASSED INSPECTION BY ORANGE COUNTY DUE TO SEVERAL REASONS. I'VE SPOKEN NUMEROUS TIMES WITH THE SALES PERSON INFORMING HIM OF THE PROBLEMS. HE EVEN CAME OUT AND RAN A COPY OF THE INSPECTION RECORD. NOTHING WAS DONE. I FINALLY (AFTER 4 MONTHS) CALLED AND SPOKE WITH A MANAGER WHO SEEMED PERPLEXED AS TO WHAT NEEDED TO BE DONE. I GAVE HIM THE NAME AND NUMBER OF THE INSPECTOR AND SUGGESTED HE CALL HIM TO BETTER UNDERSTAND THE PROBLEM. IT HAS NOW BEEN THREE WEEKS AND I'VE NOT HEARD BACK FROM THE MANAGER.