Quality Masters Appliance Service

Appliance Repair

About us

Free Diagnosis (Normally $75) and $30 Discount on Repairs! -- (WE DO NOT SERVICE REFRIGERATION OR GAS APPLIANCES) At Quality Masters Appliance Service LLC, we strive to offer the best of us during every service call; from the moment you call us, we are ready to help in every way we can. We understand the role appliances play in today’s lifestyle. We employ highly-specialized technicians that take care of your appliance always using only manufacturer-approved parts, because quality matters!

Business highlights

7 years of trusted experience
Veteran Owned & Operated
Se Habla Español

Services we offer

Major Electric Residential Appliances, Washing Machines, Dryers, Microwaves, Ovens, Ranges, Stoves, Cooktops, Dishwashers, & Garbage Disposals.

Services we don't offer

Refrigeration Equipment, Gas Appliances.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$30



Accepted payment methods

Check
CreditCard
Venmo
Zelle

Photos of past projects

Reviews

4.845 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 26-45 of 45 reviews

Bryan K.
02/2020
5.0
appliance repair
  + -1 more
Good took 15 mins to repair
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Maria N.
11/2019
5.0
appliance repair
  + -1 more
Very pleased
Description of Work: Very professional and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

John E.
05/2019
5.0
appliance repair
  + -1 more
Jose arrived exactly on time - 8:00am - ran the wash cycle and quickly diagnosed a probable blockage the housing in the base of the machine. He removed the housing, including dismantling the main filter, and located many sources of blockage - built up fibre from a year's worth of food. These he meticulously cleaned. He then reassembled and put back the whole housing, doing a further test to see if the heating element was defective. It turned out to be fine. This whole procedure took about an hour and his fee was considerably lower than the quotes I had received from other Angie's List recommended businesses. I was impressed with Jose, not only his obvious expertise, but his calm, friendly and polite demeanor. He kept me informed during the whole procedure and offered advice on stopping the recurrence of the problem. I will definitely be using Quality Masters Appliance Repairs for any appliance issues in the future.
Description of Work: Dishwasher not cleaning properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Deborah A.
05/2019
5.0
appliance repair
  + -1 more
My washer went down in a storm on Sunday afternoon. When contacted, Jose called back almost immediately and was able to fit me in early Monday morning. He arrived on time and diagnosed the problem right away. It was a classic case of user error. Jose was courteous and professional and I would definitely use him again.
Description of Work: Washing machine was not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Jeff P.
05/2019
5.0
appliance repair, small appliance repair
  + 0 more
Smooth. They satisfied building insurance requirements
Description of Work: Replace washing machine door rubber seal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Borys T.
04/2019
5.0
appliance repair
  + -1 more
great experience. Jose called me a few minutes later I asked for a quote. Explained what he can do and cannot do. I later call to schedule an appointment. He arrived on time, and communicate with me upfront. Very nice and polite guy. He recommended a repair and sent me a quote for parts and labor the same day. He also checked my washer for a small leak and did a temp repair that hopefully will hold for some time, but he also gave me an estimate to fix it permanently. Once he got a part for the fridge (water tank assembly), he came a few days later to install it. I appreciated his punctuality, communication and professionalism and won't hesitate to contact him in future.
Description of Work: refrigerator water dispenser leaking water

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Karolene C.
03/2019
5.0
appliance repair
  + -1 more
I'm extremely pleased with Jose, he was quick to answer my inquiry and came out the same day. He was prompt, polite, reasonably priced and professional. He did a very detailed diagnostic on my machine and was very honest about results. He told me he could fix the machine, but recommended I save the repair cost and put it towards a new machine. He did so knowing he was recommending something that was taking money out of his pocket. I appreciated his honesty. I will call him the next time I have an appliance repair and will definitely recommend him to all my family and friends. This is a true vet owned business and as a disabled vet family, it's nice to be able to support vet owned businesses.
Description of Work: Diagnostic on washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Lesley F.
03/2019
5.0
appliance repair
  + -1 more
I totally recommend Quality Masters Appliance Service. Cesar discovered what was wrong with my washing machine and found the right part to fix it. He was professional, thorough, prompt and kind. The Quality Masters team made sure everything ran smoothly. I am so happy to find someone honest to fix my appliances, and I will call them again. Lesley Faber Miami Beach
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Stephen W.
03/2019
5.0
appliance repair
  + -1 more
Very well. Jose did a great job . I would definitely hire him again.
Description of Work: Fixed my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Michael C.
01/2019
5.0
appliance repair
  + -1 more
Quick & competent service. Repair needed was diagnosed quickly. This company is veteran owned. Would recommend.
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Bob de la F.
01/2019
5.0
appliance repair
  + -1 more
Great. He showed up on time, gave a fair estimate, came back on time, and did a great job.
Description of Work: Dryer stopped drying. Needed new thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Birgit O.
12/2018
5.0
appliance repair
  + -1 more
Jose found the problem right away, fixed in 20 minutes. Very professional, very personable. Clearly cares about his work & establishing a relationship with his customer. I highly recommend his service, thank you again Jose!
Description of Work: Dishwasher not draining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

philip D.
12/2018
5.0
appliance repair
  + -1 more
It’s fixed and at a reasonable price. Very punctional, great communication and very professional.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carmen A.
12/2018
5.0
appliance repair
  + -1 more
It was great. Very responsive. Right on the estimate they giving me.
Description of Work: They repair my dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Caryn M.
12/2018
5.0
appliance repair
  + -1 more
I was very impressed. The appointment was set up right away. He handled the repair professionally, the area was clean and the way he did the repair was amazing, all by himself. He ordered the part and comeback as soon as the part was available. Good quality service, prompt and efficient.
Description of Work: He came to repair my microwave and a week before, he repaired my washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony S.
12/2018
5.0
appliance repair
  + -1 more
I was super happy with the service. He was courteous , prompt, honest and pleasant.
Description of Work: He repaired my dishwasher, refrigerator and did maintenance to my washer and drier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norm G.
12/2018
5.0
appliance repair
  + -1 more
He gets the highest grade because not only was he on time, but he worked extremely hard. And if there will be delays, he will advise about it. He is on top of his schedule. It is my pleasure to recommend him. Very reasonable and very trustworthy. I just can't say enough good things for him. To be honest, I have other guys to work with my appliances, and he is clearly the best.
Description of Work: Jose did my microwave, washing machine, and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Francesco T.
12/2018
5.0
appliance repair
  + -1 more
They are fantastic and very pleasant to work with. They were open on what needed done and very honest.
Description of Work: They fixed my fridge and fixed an issue with washer/dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc R.
12/2018
5.0
appliance repair
  + -1 more
They were good and quick.
Description of Work: They helped secure my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David B.
12/2018
5.0
appliance repair
  + -1 more
It was really good. I called them up at 3 pm on a Tuesday and they showed up same night and got it fixed the same day. It only took about 2 hours or so.
Description of Work: I had a dishwasher that was recently installed by someone else and it wasn't working properly so they came out and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

2212 S Chickasaw Trail Unit #2135, Orlando, FL 32825

https://www.qualitymastersappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

Quality Masters Appliance Service is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Quality Masters Appliance Service accepts the following forms of payment: Check,CreditCard,Venmo,Zelle
Yes, Quality Masters Appliance Service offers free project estimates.
No, Quality Masters Appliance Service does not offer eco-friendly accreditations.
No, Quality Masters Appliance Service does not offer a senior discount.
No, Quality Masters Appliance Service does not offer emergency services.
Yes, Quality Masters Appliance Service offers warranties.
Quality Masters Appliance Service offers the following services: Major Electric Residential Appliances, Washing Machines, Dryers, Microwaves, Ovens, Ranges, Stoves, Cooktops, Dishwashers, & Garbage Disposals.
Refrigeration Equipment, Gas Appliances.

Contact information

2212 S Chickasaw Trail Unit #2135, Orlando, FL 32825

https://www.qualitymastersappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed