Signed contract in February 2023 in March an undersized Mitsubishi unit was installed and to this day we are still waiting for a proposal that includes a manual J and duct design to find out what our home needs to cool properly, as this was not done from the start. Company also misrepresented themselves as Mitsubishi diamond contractors when they admittedly were not at that time.
Description of Work: Replace duct work and AC unit
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Nancy R.
01/2022
5.0
heating & air conditioning/hvac
+ -1 more
Their fantastic. I still use them every time I need it.
Description of Work: Air-conditioning repair.
Rating Category
Rating out of 5
Yes, I recommend this pro
luz S.
07/2020
5.0
heating & air conditioning/hvac
+ -1 more
Hakem McLeod and Christian were very polite and did a great job.
Description of Work: Air handler and heat pump
Rating Category
Rating out of 5
Yes, I recommend this pro
Tammy M.
06/2020
5.0
air duct cleaning
+ -1 more
Ricky was awesome. Checked everything for me that I asked.
Description of Work: Air maintenance
Rating Category
Rating out of 5
Yes, I recommend this pro
Cynthia M.
01/2020
5.0
heating & air conditioning/hvac
+ -1 more
Jude was great! Polite and professional , highly recommend!
Description of Work: Jude performed a WOW tune and clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia M.
01/2020
5.0
heating & air conditioning/hvac
+ -1 more
Jude did great- highly recommend! Thanks so much - he was very polite
Description of Work: Jude came out and performed a WOW tune and clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
daniel S.
10/2019
3.0
heating & air conditioning/hvac
+ -1 more
long story short, our A/C stopped working on a Saturday and our preferred provider was not available. when I looked on angie's list for a quality company, this company called (after I submitted my search). since this company had a B rating, I went ahead and went with them. while they had the issue fixed within the first few minutes. the tech spent close to two hours searching for the reason for the plugged drain line. when he left the bill came to $324 for unplugging the drain line and checking the system. I checked with our preferred A/C provider and was told that the charge was too high for what they did (the tech also pushed their maintenance plan, which seemed a high priority). Since they corrected the issue, and the tech was very friendly and courteous, I gave them a C instead of a D. I will not use them again unless it's an emergency.
Description of Work: A/C repair
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$324
Donna G.
05/2018
5.0
heating & air conditioning/hvac
+ -1 more
Very professional crew. They came in and replaced my broken air conditioner very quickly and for a fair price. They showed me what was wrong with the old one and explained everything beforehand, so I had good understanding of the process. I felt very secure with their work and with their friendly staff. My house is now cool and comfy! I would highly recommend them to anyone needing an air conditioner.
Description of Work: air conditioning replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
sharyn B.
04/2018
2.0
heating & air conditioning/hvac
+ -1 more
My AC went out. First it was a circuit breaker, then a clogged pipe. I had an old unit and the guy made me believe i had mold. A supervisor showed up and i was sold a unit. The unit was 15 years old so i figured it was time. Then when they came to remove they wore NO SPECIAL GLOVES & odds are there was no mold. The 3 men that showed up this morning & left after unpacking the boxes of the equipment (they were at my house from 10-5pm) and NOW they tell me TONIGHT at 10:30pm or 11pm a technician is supposed to put it together. I feel so abused.
Description of Work: AC went our & I used Angies List to get a reputable contractor: Instead i might've got SCAMMED
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0
$5,600
ROBERT AND NOLA E.
10/2017
5.0
heating & air conditioning/hvac, insulation
+ 0 more
THE OFFICE KEPT ME UP DATED ON STEPHAN'S ARRIVAL. WE WHERE VERY PLEASED WITH ALL THE HELPFUL ADVICE HE GAVE US ON WHAT NEED TO BE DONE AND HOW MUCH IT WOULD COST US. ALL IN ALL STEPHAN WAS VERY NICE AND HELPFUL. THE TWO MEN THAT CAME OUT TO DO THE JOB .WORKED **** ** IT. VERY POLITE .WOULD TRUST THEM TO WORK ON ARE PLACE AGAIN ANY TIME .THEY PICKED UP AFTER THEM SELF AND PUT THING BACK THE WAY THEY FOUND IT. WE ARE ALSO VERY PLEASED WITH THEM.
Description of Work: ALL NEW DUCT WORK FOR AIR & HEAT. WE LIVE IN A MOBILE HOME PARK (LAKE KATHRYN ESTATES ) THE COST WAS $900.00
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Insulation
FAQ
Our Place Air & Home Repair is currently rated 4.4 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 11:30 PM - 11:30 PM
Our Place Air & Home Repair accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Our Place Air & Home Repair offers free project estimates.
Yes, Our Place Air & Home Repair offers eco-friendly accreditations.
Yes, Our Place Air & Home Repair offers a 5% senior discount.
Yes, Our Place Air & Home Repair offers emergency services.
No, Our Place Air & Home Repair does not offer warranties.
Our Place Air & Home Repair offers the following services: Home Air Conditioning Insulation Duct Cleaning