Orlando Carpet Cleaning Services LLC

I scheduled a carpet cleaning and I negotiated a price with a man named Mike. He came upstairs, and said he’d do it after looking around my apartment. I was very kind and gave him my parking spot so he can be close to my door. Me and my 5 year old sat on the balcony simply waiting for him to get supplies and things set up. 25 minutes passed and I walked outside the balcony, downstairs and poof, he was gone.. Empty parking space. I asked my roommate what had happened, she said she had approached Mike when she was coming up stairs (home from work) and she had mentioned, that it was kind of late to start the carpets because it takes 2-6 hours to dry. She told me he replied, “Well she was “b**ching’”about the price.” When all I told Mike was, my spending limit which was $130. I simply told him what I had. Mike didn’t have the courtesy to talk to me and tell me what happened, he didn’t even have the courtesy to tell me he was leaving, he left me and my son waiting for him in a hot balcony for no reason. I also was the one who made the appointment with this company, and was paying for services, and this man took personal what my roommate said. So unprofessional to not address me, I am the customer. So unprofessional to use profanity. This experience with this company turned out to be horrible all thanks to Mike. I will be sharing this with other outlets. 1/5

They were excellent, perfect, trusworthy and resonable.

Phone service was excellent, and the technician, Seth, did a great job and was very professional.

Very efficient, polite, cleaning results came out terrific. Took advantage of a special price they were offering of $99.99 for 3 rooms cleaned. They also offer lots of other services. Will definitely recommend this company.

Seth showed up promptly at 2:00 was professional and friendly. Reviewed the areas to be done. Explained what he was going to do and went to work. The floors came out great. Especially the grout. It took about an hour. I would recommend this company to any of my friends. In fact that is how I found out about them. My friend will get a discount on her next service just for referring them.

They are great. I will have them back. Their service was wonderful and they did a great job. The price was very affordable. They were professional and extremely cordial.

The two people from this company who came to my house were FANTASTIC!!!! Super nice, super friendly and very, very good at the service they provided. You can squirt water from your garden hose on your house and get the same professional results. My whole house looks better and smells better too because when they use their power washing equipment there is also a cleaning solution in it. The part that amazes me is how great the windows look. I would expect to pay this much for just window cleaning so I feel I got extra service. Not to mention all the great little extra things they did like the door mats. When they come to work on your house it is like they are working on their own house. My neighbor text-ed me while they were here and asked for their phone number so you know if the neighbors notice how great it is, that is something! Also the lady in the office was great too because she gave me a great appointment time and followed up with a call when they were on their way. Do yourself a favor and call this company, they are GREAT!

We just bought a house in Orlando. It has berber carpet in just about every room. The house has been rented for years and the carpets are filthy. Jim arrived on time, helped me move the furniture and explained the process. He was very professional; got to work and completed the job without a stop. I'm pleased with the quality and I'm sort of a perfectionist. A+ for carpet cleaning! Our lanai was filthy: built in 1992 and looks like it's never been cleaned. Manny and Gale arrived on time and did a thorough job. There was one area at the top that I thought they missed. Manny explained that mildew eats away the surface. I trust their judgement. It looks great. The screens look like new, the white frame glows and the patio area sparkles. They get an A. We plan to have both back in six months for a refresher. Also, we only did the downstair carpet, we need the upstair down. We also need the Florida room power washed. One more thing: Marie was very easy to work with. She was pleasant, professional and knowledge. She answered the phone right away and the work was performed within the week. Excellent.

He arrived on time, inspected the disposal and determined it needed to be replaced. He provided me with a quote and I agreed to have it installed, which he did in the same visit. He was polite and thoroughly professional.

The process went quite well. I had already measure my rugs and they gave me the quote when I scheduled them to come out. They showed up on time and they covered their feet when entering the home. The work was done in the timeframe I was given and I was quite satisfied. I am quite sure I will use them again.

We woke up Sat. morning to find we had no water. After waiting a couple of hours to see if it was temporary, we checked Angie's List to find a well pump repair person to come out to fix it. With few hopes of finding someone who would come on a Sat., especially since we were not regular customers, we found him with our first call. (He was also the first on the list). He asked a couple of questions to determine whether we had the type of pump he could repair. He said he would be out in 2 hours since he was in Apopka and we live in Mt. Dora. And he was. He examined the pump and found some things wrong with it. He said he could get the water back on by making a couple of adjustments, but that would only "put a band-aid on the problem". He walked us through his recommendations and explained everything to us very patiently and thoroughly. He said he would research the parts we needed and give us an estimate. The estimate seemed reasonable, but we still want 2 more people to look at it before we decide. By the way, he would not take payment since he said he didn't do anything. We asked him about taking his Sat. morning to come out here and look at it, but he said it was okay.

I used this company before. They arrive on time and usually early. They're polite and professional and are customer oriented in all they do. I would highly recommend them and I'm picky!

Cleaning went perfectly. 19 year old ceramic tile looks like new. Grout in high traffic areas went from black to light cream. Seth was on time and very professional. Worked quickly and neatly. Marie promptly returned my calls to set appointment and answer questions. Price was after internet special listed on their web site. Exceeded my expectations!

EXCELLENT job. VERY happy. They cleaned the underside of the soffits and gutters and he even hit the concrete pad where the HVAC units are mounted. Very thorough. Very pleasant. Very professional. Our home is only 4 years old (it's a light brown in color) and I *thought* that I only needed the north and south sides done where we had a bit (just starting to show) green mold. They arrived on time and carefully explained what they would be using and how they would be cleaning the house. I called and was quoted one price (we figured we'd have the whole house done anyway--there wasn't any up-selling on their part and that's all they charged. When they were done I could not believe the difference--the house looked like it had just been painted. Great job---I will definitely save their phone number for next time and to recommend to neighbors. Very very happy--would definitely recommend

They did a very well job. The man was honest when he told us some of the things he could not do and even recommended another company for us for what he could not do.

Very professional, punctual and pleasant. Included Scotchgard and fragrance. Carpet looks new; what more can I say. Highly recommended!!!

They are so good, very professional, honest and forthright. They're efficient, fast, and knowledegeable about cleaning carpets.

They were professional and detailed. They had a good work ethic.

Customer service on the phone was amazing. They returned my calls within MINUTES, with a happy, helpful voice on the other side of the phone. As for the service, only (very minor) complaint was that they were a little late arriving. But totally acceptable. These guys know their stuff. This is the third time we've used them. They charge HALF the price of the leading brand and the work was on par, if not BETTER. Also gave lots of recommendations and tips on keeping our carpet cleaner longer.

We recently purchased a new home and found the previous owners hadn't cleaned the tile, grout or carpet for 9 years. The floors needed MUCH TLC. The company was awesome over the phone explaining what services they could provide and gave us a worse case scenario quote. Once the tech arrived he called to confirm what he was going to do as we could not be at the house at the time. He sent us before and after pictures and it looks like a new floor was installed. I didn't think they would get the grout so clean. We are VERY impressed. Once the final bill came in, it was hundreds lower than we expected so we were even more happy. They were very professional and obviously take great pride in their work. We will recommend them to everyone and use their services again.

They are terrific! My carpets look new again and they are 15 years old! they were very professional and left my carpets almost dry which I really appreciate. I will always hire them to clean my carpets.

I called the company on Wednesday and made the appointment for Friday morning. The crew was here on time this morning and we reviewed the area to be treated. We agreed on price and they quickly got to work. In two hours, they pretreated the mildew and pressure washed the decking, screens and structure. Once the service was finished, we walked the area and signed off on the job. The crew is very pleasant to work with. This was our third service with OSG and I will gladly use them again.

Orlando Services Group is by far the best carpet cleaning company I have ever hired. They arrived at exactly the scheduled time and were polite and professional. They removed several stains and odor from the carpeting and it was beautifully cleaned. The sectional was cleaned perfectly - I haven't seen it look that good in a long time. In addition, the carpet and sofa were dry within an hour -- it was fantastic. I will use them every time I need my carpets cleaned, you should too. You will not be disappointed!

Cleaning was through. Booties provided to all family members.Their equipment was self contained....no need to provide power or water. Price was very fair. No pressure to clean additional areas.

Arrived on time and very professional. Concerned about not just doing the job, but doing it correctly. Cleaned carpet thoroughly and deodorized. Took time to fix carpet correctly.