My Pool Man

Jack was fine but was quoted for stone work work including the stone to go all the way around the spa... Sent pictures before hand to Roger but apparently never got to Jack. Anyway, end up having to buy stone from Jack suggestions he could cut them. Did not expect to be charged more or less... but I had to pay for the stone and only got the stone 3/4 the way around the spa. Also, after all of this jack suggested buying the cut stone after I purchased a ton of non cut stone... never did cut stone come up considering he said he would cut it. Anyway, results were not as expected but good enough. I do not think people actually listen to what you are saying anymore and just have their own vision. Jack worked hard as well as his helper but still. Communication goes a long way, when I was not getting that from the emails I should have known...

Roger is honest and reliable

They were professional and friendly. They fixed our pump issue quickly. I can trust them and go to them in the future in case of any pool issues.

He got the job done quickly and kept in touch with me as to what he was doing and when he d be out.

Overall very friendly, professional, and made recommendations with my budget in mind. maintained and cleaned area afterwards.

No nonsense pricing good work you can trust them.

it good company

They called fast, did the job the next day at the best price saving me 600.00 on a new pool heater install.

5

Very good at a reasonable price. They replaced a check valve that was in a difficult place. Had the parts in on one day. up and running in under an hour. Both Roger and Richard were very professional. Would definitely call them again for pool service.

They cleaned up a mess left by our former pool people and diagnosed a salt cell problem, after trying everything to make sure it was the cell. Very responsive and professional. Highly recommend this company.

It turns out my problem was easily rectified and we weren’t charged a penny. This company took at least an hour of their day to assess our problem. This is what I call exceptional customer service. I believe the name of the representative was named Brian. Highly recommend My Pool Guy and I will call them again. Marie M

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Roger is very knowledgeable and very thorough he checked all the equipment and explained everything that was wrong and needed fixing without any pressure

They came to my house, took the MasterTemp 400 apart then said they would call me later with an estimate. A week has passed and they never called back.

They did a great job.

Delivered good service, honest about what was needed. No pressure to purchase additional services.

If you need someone to take care of the pool this is the company to go with. They are good at what they do. They arrived a couple of days sooner than what he told me and started to work on the pool right away. They are quick and do a great job.

He was good, very quick!

Great weekly pool maintenance company. Easy to pay online and very friendly company.

Dan R Pool was on time and did a very nice job