"We treat your house like it's our house"
Mandrell’s Pressure Cleaning has a single mission: Complete Customer Satisfaction! We strongly believe in giving our customers the most for their money, quality service and great communication.
Mandrell's Pressure Cleaning, LLC. is a family owned pressure washing serving residential and commercial customers. We have been proudly serving Orlando and Central Florida since 1999 providing the following services.
Business highlights
26 years of trusted experience
Services we offer
Chemical Roof Cleaning, Exterior House Washing, Driveway Pressure Cleaning, Walkway Pressure Cleaning, Gutter Cleaning, Pool Deck Pressure Washing, Screen Enclosure Soft Wash services and more.
Great. It's the cleanest I've ever seen it look. Took some time to get them out to do the work, but I was very satisfied with the result!
Description of Work: Pressure washing of driveway, sidewalks, curb
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Leslee M.
11/2014
1.0
pressure washing
+ -1 more
I don't really know where to start with this review. I would never use them again and I would never refer anyone to them again. When I first contracted service with this company they seemed professional. I contracted a biannual gutter service on a rental property. The first time they visited the property I didn't review their work (I was out of town and my tenant didn't mention any problems otherwise). My fault - I should have gone to check out the first service. When the second service was projected to be scheduled by contract...I did not receive any contact from the company. Upon contacting them to set up service it took a week for them to tell me a day the service would be performed..and that was still almost another week out. They did come but performed a very shotty job of cleaning the gutters to say the least. So bad my tenant called and said they never came, limbs were hanging down from the gutters. I took pictures and both emailed and called the company with the pictures. The owner then proceeded to tell me that he needed more pictures and argued with me over what a gutter system is. He wanted me to visit the property and take more pictures but wasn't willing to visit the property himself to take a look. I wish I could upload the pictures here so you could see the work yourself. Because I was pregnant at the time with two little ones living on the other side of town, I had to call favors to get someone else to go over and take further pictures. Definition of gutter system disagreement aside, the pictures that he did receive, that he agreed were gutters, had debris in them after the said service and he agreed that they did. After a long heated discussion, he agreed to get with his service man and get back with me about a time they could fix the problem. Two days went by and I heard nothing. I called, left messages, and got no response. I emailed and got a response that they were busy but that they would schedule a time for me. They never called or emailed again after that until they wanted to receive payment. I made 15 plus calls and messages, 10 plus emails, and got no response. Meanwhile the service needed to be completed because my tenant was suffering a roof leak caused by the leaves backing up. My tenant was rightfully complaining, suffering damages of her own in addition to the damages on the property hardwood floors and ceiling. I felt like my hands were tied because I didn't want to pay for another provider if Mandrells was going to follow through. I unbelievably gave them a month to address the issue to no avail. I had to secure another professional to clear the gutters. Low and behold, I then received a bill from Mandrell's. I called and emailed leaving several messages and never heard back. I then received a second bill stating "Although I do not foresee such, if payment is not received within 30 days we will move forward with a lien process beginning on day 45 and as you agreed, on the attached signed proposal, to pay any additional collection, attorney or court charges in the collecting of payment." I then had to contract my own legal assistance in preparing a letter with the time and date stamped photos I took. This letter was emailed, sent via certified mail/signature required mail, and still never received a response. This company is the reason why I joined Angie's list... because of their poor service I knew I had to review my service providers much closer before ever hiring anyone else. Of course I wasn't surprised when I joined Angie's list to see that they had so many poor reviews.
Description of Work: attempt to clean gutters.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$285
Minnie J.
11/2013
5.0
decks, pressure washing
+ 0 more
Cleaning went well. The deck is in need of some repair due to river rock are very old. Some of the river rocks came up. The Mandrell's did an excellent job cleaning. We were pleased with the job.
Description of Work: Pressure clean river rock pool deck.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
william C.
12/2012
5.0
decks, pressure washing
+ 0 more
repaint a small area that had been disturbed. I was unaware of a problem but he just went ahead and repaired area. Great resbonsibility.
Description of Work: Pressure washed two story residence, pool screen enclosure, deck surrounding pool and patio, driveway and walks.. Returned following day to
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Ronald D.
11/2012
1.0
pressure washing
+ -1 more
See above. Same problem- tried to stick me for more money.
Description of Work: The date may not be correct because it has been a long time now. Bottom line is that this guy offered one price on Angie's list and when I called him, he jacked the price up almost a hundred dollars. So I didn't use him. End of story.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Mandrell's Pressure Cleaning LLC
Not sure who this person is but he could be one of those that do not read the fine print or thinks everything is cut & dry at one low promotional price and their cannot be any additional price for those situations that require more time, supplies, and obviously money (e.g. >1500 sqft & > 1 story). We have to require additional $$ for such overages to remain in business for an additional 13 years from this point forward. Thank you for reading my response. Respectfully, Shane Mandrell
Jay H.
09/2012
5.0
pressure washing
+ -1 more
My overall experience was good. The receptionist was very polite and I was able to get a refund with ease.
Description of Work: I purchased a special they had on Angie's List in May for pressure washing. I wanted to get my driveway and patio pressure washed. When I contacted them about the special, they explained the special was for the exterior of the house only. They apologized that for the confusion and corrected the ad right away. They also walked me thru how to obtain a refund.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
AL & CAROL G.
03/2012
3.0
pressure washing
+ -1 more
Service finally provided 3/16/2012. I had requested that they be here either Wed or Thurs on my days off; however, they said I didn't need to be home for them to do the work. I ususally prefer to be home when someone comes onto my property (we have an electric gate) because I want to know who I'm dealing with face to face. I answered the /no question as to whether they did the work or not, but the work was done and I received an e-mail invoice. I was not at home when the cleaning was done, and I did not have them clean the backside of home facing lake since it was all sliding glass doors. I don't believe the sqft was correct, but believe the additional cost of $145 besides the BigDeal $99 was reasonable. I have e-mailed them a question about 2 places by front door that had mud-dobber stains that were still there. Have not had response yet. I answered /no as to whether I would have them do work again because they are in Gainesville and I prefer doing business within a closer range to the Central Florida area.
Description of Work: According to their spec and estimate: Chemically Clean the following:Siding (includes soffit/fascia/trim etc. ) for 2925 total sqft of overall home footprint.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$244
Arlene A.
01/2012
2.0
pressure washing
+ -1 more
Even though the address is in Orlando, every time I spoke with him I told me he was in Gainesville and he had subcontracted the job out to somebody else. This shows he is unreliable. I called him over a month ago to make the appointment. He rarely returned my phone calls and was very hard to get in touch with. When we finally nailed down a date, he did not show up and I had to call Angie's List to get a refund. He was polite on the phone and everything, but just was difficult to work with. If he couldn't fulfill the obligation, all he needed to do was give me a call to give me the option to cancel. I feel I've been strung along. I've taken time off from work which has been wasted since he didn't show up. In addition, he was going to charge me more than double the coupon, even though my house is not very large. It is more tan the square footage that he said he would cover, but maybe just about 100 square feet more.
Description of Work: I purchased a Big Deal for pressure washing.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Response from Mandrell's Pressure Cleaning LLC
Angie's List, please have this corrected that services were NOT performed!! I would also strongly remove this posting as there are several false accusations included. With all do respect the member, we are located in Orlando and our home office is simply located in Gainesville. You and I spoke on several occasions and you did not want to have cleaned until after new year prior to painting. Vince is one of our workers and has been with us almost 9 months now; none of our work is subcontracted to a third party as you are referring. You admitted to me that your husband was wanting us to paint prep 3 aspects of your house on top of an exterior cleaning (which is what the Big Deal was offering for $99) and how he is unrealistic with his expectations for a given price. You and I worked out a deal behind your husband's back, without his knowledge or acceptance, an agreement for an additional cost to also strip the loose paint from those 3 areas. I even came down on price a couple times for you to accomodate!! You were then very difficult to satisfy with a date and once we concluded a date of Thursday, January 12th, you are then calling us up 2 days prior at almost 8pm to give us a weather forcast for the upcoming few days. All of this when you were not planning to paint the house until the following week, between 1/6 & 1/20, in which I mentioned that it only needs a day or two to dry. Our truck that Vince was driving on Thursday morning broke down with a hose blowing while in route. I did not find out until 10:30am as he did not have cellphone coverage where he was stranded along the road; btw not a major highway. I returned to the office to give you a call and explain the situation to find a voicemail from you at 10:04am, an hour after we were scheduled to start, directing us that you have canceled the service and notified Angie's List for a refund. Yes I did tell you we would try to start between 8-9am and I sincerely apologize for us being late due to this unforeseen incident but my goodness. Shane Mandrell
Richard Y.
02/2011
5.0
pressure washing
+ -1 more
I liked dealing with the owner directly. He had good attention to detail. When I called the company, I got to speak to the owner. They were very polite and courteous. I thought he did a great job.
Description of Work: They performed pressure washing services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
08/2010
5.0
gutter cleaning, pressure washing, roof cleaning
+ 1 more
Great overall experience. Initial communications were by phone and email and although very informative, a little impersonal for my husband who is used to contractors providing estimates in person (I had less issue with this as Shane described he looked at the house on Google Earth to complete estimate). Actual service provider was Tory (sp?) , who came a little later than I was told he would, but was here almost all day and did a thorough, great job--(the treatment took 10-15 years off the appearance of the house). Payment was requested after Shane was sure we were happy with the job. We would definitely do business with again.
Description of Work: Roof cleaning, pressure washing of full house exterior, walkways, and driveway
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*Contact business to see additional licenses.
Service Categories
Pressure Washing,
Decks and Porches,
Roof Cleaning,
Gutter Cleaning
FAQ
Mandrell's Pressure Cleaning LLC is currently rated 4.2 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Mandrell's Pressure Cleaning LLC accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
No, Mandrell's Pressure Cleaning LLC does not offer eco-friendly accreditations.
No, Mandrell's Pressure Cleaning LLC does not offer a senior discount.
No, Mandrell's Pressure Cleaning LLC does not offer emergency services.
No, Mandrell's Pressure Cleaning LLC does not offer warranties.
Mandrell's Pressure Cleaning LLC offers the following services: Chemical Roof Cleaning, Exterior House Washing, Driveway Pressure Cleaning, Walkway Pressure Cleaning, Gutter Cleaning, Pool Deck Pressure Washing, Screen Enclosure Soft Wash services and more.