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LOWES

Windows, Flooring Sales and Installation, Hardware & Home Improvement Stores,

Reviews

4.729 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
14%
3
3%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.9
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 29 reviews

Thomas B.
05/2017
2.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$700

Geraldine S.
08/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Larry G.
06/2016
5.0
custom cabinets, flooring contractor, replacement windows
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joel K.
03/2016
5.0
home improvement stores
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Charles G.
01/2016
5.0
replacement windows
  + -1 more
Installers were very professional. Showed up when supposed to. Worked long, hard days until finished. Quality finishing. Cleaned up at end of each day. Very happy with windows and install!
Description of Work: Installed all new dual-pane windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,900

RICHARD F.
09/2014
5.0
replacement windows
  + -1 more
great job, did a very nice job
Description of Work: installation of windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Michael L.
06/2014
5.0
doors, home improvement stores, replacement windows
  + 1 more
Great install job. The contractor was on time and installed the door in a timely manner. Was very professional and did a great job. Did a very thorough clean up job also.
Description of Work: Purchased an outside door through Lowes and had it installed by one of their contractors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Ed M.
03/2013
5.0
custom cabinets
  + -1 more
They had a nice special and the installation was excellent. The quality of workmanship surprised me in a good way.
Description of Work: They installed cabinets and counter-tops in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Sara C.
02/2013
5.0
replacement windows
  + -1 more
Lowe's has been outstanding. I have been a customer for many years and I will continue to be. I have had very, very good results with them. Don't think of them as a big box store necessarily, because they have a lot of personal service and when you doing custom items they take they time to listen and I think they take the time to understand what is the right option for you. I don't think it is a hard sale push. I have found them very cooperative and very easy to work with.
Description of Work: We bought a power washer and some little things we needed for the house from Lowe's. They even arranged for a washer and dryer to be delivered on New Year's Eve, because they knew we had just moved into the house and needed it right away. I have also bought window blinds and ceiling fans. In the last year we have spent probably $20,000 in their store for various items for our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stephanie R.
11/2012
5.0
flooring contractor, home improvement stores
  + 0 more
They're helpful and they're nice. You could go up there to see if you like anything and then try to negotiate a lower price. Lowe's was fine and seemed to be pretty low all around except for the lighting.
Description of Work: I purchased porcelain tile flooring from Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,200

RAPHAEL A.
05/2012
5.0
replacement windows
  + -1 more
They did an excellent job. When I called them to let them know they didn't apply caulk in some places they came right back and redid the areas. They went above and beyond my expectations.
Description of Work: They installed new windows for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Terry S.
04/2012
5.0
doors
  + -1 more
The sales rep was extremely helpful and worked tirelessly to help me pick the right entry door. I asked several questions, all of which were answered. The installation service center communicated updates in the status of my order very well. The installer was very professional and punctual. He cleaned up after himself. His work quality is fantastic.
Description of Work: Purchase and install of a fiberglass entry door, decorative entry knob set, and sight glass

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Sara C.
02/2012
5.0
interior designers, window treatments
  + 0 more
They were great. They are very professional. I was really impressed with their work.
Description of Work: I purchased some blinds and had them install a ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Betty D.
11/2010
5.0
flooring contractor
  + -1 more
Lowes subs out carpet installation. I purchased a houseful of beautiful, thick berber carpet to be installed the week after Xmas, 2009. Long story short, the seam running the full length of the living room turned out atrocious. Although it took several months (numerous folks from the company that did the installation as well as from Lowes coming out to look at the seam), Lowes absolutely made good on the job....and from the get-go, let me know that the problem would be resolved to my satisfaction. As it turned out, it was not possible to correct the seam given the weave and thickness of the carpet. Another team was sent out, the entire houseful of new berber was taken up and more brand new carpet was laid down - the seam cannot even be seen now in the living room. JP from Production at Lowe's was my contact throughout the ordeal and boy is he a winner - what could have been a nightmare experience was handled with extraordinary courtesy and professionalism by this gentleman. I would not hesitate for a moment to do business with Lowes on Lake Underhill again.
Description of Work: New carpet installed throughout entire 3 bedroom home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Richard C.
06/2008
5.0
flooring contractor, woodworking
  + 0 more
The two pieces of the same carpet don't match. They were professional while they were working. The staff at Lowes were very helpful. I would use them in the future.
Description of Work: They came to my house, installed some carpet and they put in some new shutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

JANE S.
09/2007
5.0
window treatments
  + -1 more
The girl who assisted us in choosing the blinds was great. They were very helpful and pleasant. It s always a great experience going to Lowe's. I would recommend them to everyone.
Description of Work: We purchased 6 custom blinds for my windows upstairs at Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

JOAN H.
03/2006
5.0
home remodeling
  + -1 more
THE INSTALLERS THAT THEY USED WERE VERY PROFESSIONAL AND PUNCTUAL. LOWE'S WOULD BEND OVER BACKWARDS TO DEAL WITH THEM AND SOLVE ANY ISSUES THAT I HAD WITH THE JOB.
Description of Work: THE ENTIRE KITCHEN CABINETS AND COUNTERTOPS WERE REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

ROBERT N.
03/2006
3.0
flooring contractor
  + -1 more
THEY MIS-MEASURED THE ROOM SO THEY WERE NOT ABLE TO INSTALL IT. THEY WERE SUPPOSED TO DO THREE ROOMS, AND THEY ONLY DID TWO. IN THE END THEY MADE EVERYTHING RIGHT. I AM NOT GOING TO HAVE TO PAY FOR THEIR MISTAKES. I AM BASICALLY GETTING MORE LAMINATE FOR LESS THAN I WOULD HAVE PAID IF THEY HADN'T MADE THE MISTAKE. IT MAKES UP FOR THE MISTAKE SO I AM STILL HAPPY.
Description of Work: IT WAS THE LAMINATE FLOORING INSTALLATION IN TWO ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

ANN H.
01/2006
4.0
home improvement stores
  + -1 more
The person at the paint counter was extremely helpful and very cooperative in ensuring that I was satisfied with my purchase. It took a couple of tries to get the correct shade of black for me, but the girl behind the counter stuck with it until I had what I wanted.
Description of Work: We purchased five gallons of paint to be used for the band winter guard floor. It had to be mixed for the job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$82.01

SHELBY F.
11/2005
5.0
interior designers, home improvement stores
  + 0 more
Staff was very knowledgeable about the correct measurements for our countertops to put on our cabinets to build an island in our kitchen. The prices were great we saved more but it still looked high priced and the shipment came in less than a week.
Description of Work: Brought in measurement of the size island we wanted for our kitchen and helped us design our island with the right materials that we needed and ordered them for us to pick up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

SHELBY F.
11/2005
5.0
window treatments
  + -1 more
Staff was very knowledgeable and helpful in helping me find exactly what I wanted. I was able to have one set of blinds cut on the spot and the other had to be special ordered since the window was so large. Very helpful in helping me get the correct hardware to install the blinds in my concrete block house.
Description of Work: Went in with my measurement and helped me get the correct size blinds and cut one set of blinds and put another set on special order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JODI D.
09/2005
4.0
hardwood floor
  + -1 more
WE WERE VERY HAPPY WITH THE WORK THAT LOWES DID. THEY CAME, MEASURED FOR THE FLOORING AND WERE PROMPT AND COURTEOUS. THEY CAME TO PUT IT IN AND DID A VERY NICE JOB.
Description of Work: LOWES REMOVED ALL THE VINYL FLOORING FROM KITCHEN AREA AND REPLACED IT WITH HARDWOOD FLOORING.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$925

JODI D.
09/2005
4.0
countertops
  + -1 more
WE WERE VERY HAPPY WITH THE WORK THAT LOWES DID. THEY DID A GOOD JOB MEASURING, MAKING THE NEW COUNTERTOPS AND INSTALLING THEM. THEY FIT PERFECTLY AND WE ARE VERY HAPPY WITH THEM.
Description of Work: LOWES CAME OUT AND MEASURED FOR NEW COUNTERTOPS. THEY ALSO REMOVED THE OLD COUNTERTOPS AND REPLACED THEM WITH THE NEW ONES.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$625

LAURA G.
06/2005
5.0
doors
  + -1 more
OVERALL EXPERIENCE WAS RATED 'A' BY FAR. HE WAS VERY PROFESSIONAL FROM SHOWING UP ON TIME, TO THE CARE AND QUALITY OF HIS WORK. HE POSSESSED COURTESY AND CLEANLINESS.
Description of Work: THESE ITEMS WERE REPLACED: A NEW SLIDING GLASS DOOR WAS INSTALLED AS WELL AS A 72X80 3910 VINYL GROUND WITH SCREEN. THEY ALSO INSTALLED AN 8' STAINED 266 PINE LATTICE 1-1/2.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$729.72

LAURA G.
06/2005
5.0
upholstery cleaning
  + -1 more
MY OVERALL EXPERIENCE WAS SATISFACTORY. THE PERMIT FOR INSTALLATION WAS RECEIVED QUICKLY AND WORK ON THE SLIDING GLASS DOOR BEGAN SHORTLY FOLLOWING. THEY POSSESSED A GREAT DEAL OF PROFESSIONALISM.
Description of Work: I WAS CHARGED $89.00 TO RECEIVE A PERMIT TO INSTALL A SLIDING GLASS DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89
    • 1(current)
    • 2

Contact information

12200 LAKE UNDERHILL RD, Orlando, FL 32825

www.lowes.com

Service hours

Sunday:
8:00 AM - 8:00 AM
Monday:
6:00 AM - 9:00 AM
Tuesday:
6:00 AM - 9:00 AM
Wednesday:
6:00 AM - 9:00 AM
Thursday:
6:00 AM - 9:00 AM
Friday:
6:00 AM - 10:00 AM
Saturday:
7:00 AM - 9:00 AM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Doors,
Window Treatments,
Cabinet Making,
Kitchen and Bath Remodeling,
Interior Design and Decorating,
Finished Carpentry and Woodworking,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation,
Electrical

FAQ

LOWES is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 8:00 AM

Monday: 6:00 AM - 9:00 AM

Tuesday: 6:00 AM - 9:00 AM

Wednesday: 6:00 AM - 9:00 AM

Thursday: 6:00 AM - 9:00 AM

Friday: 6:00 AM - 10:00 AM

Saturday: 7:00 AM - 9:00 AM

No, LOWES does not offer free project estimates.
No, LOWES does not offer eco-friendly accreditations.
No, LOWES does not offer a senior discount.
No, LOWES does not offer emergency services.
No, LOWES does not offer warranties.

Contact information

12200 LAKE UNDERHILL RD, Orlando, FL 32825

www.lowes.com

Service hours

Sunday:
8:00 AM - 8:00 AM
Monday:
6:00 AM - 9:00 AM
Tuesday:
6:00 AM - 9:00 AM
Wednesday:
6:00 AM - 9:00 AM
Thursday:
6:00 AM - 9:00 AM
Friday:
6:00 AM - 10:00 AM
Saturday:
7:00 AM - 9:00 AM