Description of Work: Called KRG Plumbing on August 3rd to request a service call. We have used them numerouse times in the past with complete satisfaction. One of the toilets was leaking around the bottom - made an appointment for after noon on Thursday the 5th. I took the afternoon off from work to be there. By 4:00pm no one had showed up or called. I called and got and answering machine - left a message to call us with a status. As of Monday August 9th - no one has called us back.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Phillip F.
11/2009
1.0
plumbing
+ -1 more
On Friday morning, 10/30/09, I discovered that both toilets and bathtubs were totally clogged. I called KGR Plumbing, whom we had used before, at approximately 9:00 am for help. I was told that a tech would call me when he became available, and that they would be able to fix my problem that day, but absolutely no approximate time. By 2:00 pm, no return call, so I called them . . answering machine only, so I left a message. By 4:00 pm, still no call, so I called them again. . . .answering machine again, so I left another message to see if they could, indeed, fix the problem today. No response. It is now Sunday, 10/1/09, and we have not heard a word from them. We did, however, find another plumber to fix the problem on Friday evening, no thanks to KGR.
Description of Work: No service performed.
Rating Category
Rating out of 5
responsiveness
1.0
CARMEN M.
03/2008
5.0
plumbing
+ -1 more
They were prompt and they did a great job. They didn't charge me anything because they only had to tighten a screw. They were very nice.
Description of Work: They looked at my toilet.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ELIZABETH H.
01/2007
5.0
water heater repair
+ -1 more
Perfect service. I will definitely call them again.
Description of Work: Disconnected and reconnected a tankless water heater (water heater was a warranty item).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$85
SARAH L.
06/2006
3.0
plumbing
+ -1 more
First plumber didn't install a toilet correctly. KGR sent second plumber the next day to fix a leak. He did but couldn't stay because he found other problems would take too long to fix. A third plumber came out and had to take off the toilet and then install it again. He also cut some bolts shorter - something the first guy should have done but didn't. I had to reorder bolt covers from the toilet company because I believe the first plumber tossed them out (and then told me they didn't come with the toilet when I asked him about it). KGR was responsive when I called and didn't charge for the last two visits. I just wished they would have done the job correctly the first time.
Description of Work: Installed two toilets and two faucets.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$297
JEFF D.
05/2006
5.0
countertops, plumbing
+ 0 more
Absolutely outstanding! Very prompt and very professional. Quality and concern for doing a great job. Bob was very responsive in scheduling appointments. I would refer everyone to KGR, and tell them to ask for Bob.
Description of Work: KGR installed five stainless steel sinks, including one vessel sink, and five faucets. Had granite and silestone countertops installed by Home Depot and their service was the worst I have ever encountered. KGR was the bright spot in my renovation project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
RANDY V.
03/2006
5.0
plumbing
+ -1 more
I WAS PANICKING A LITTLE BIT. I CALLED, AND RIGHT AWAY SOMEONE CAME. THEY REPLACED WHAT WAS BROKEN, AND THEY ALSO ATTACHED A FILTER FOR ME THAT MY HUSBAND DIDNT HAVE TIME TO DO. HE DID THAT AS AN EXTRA SERVICE. HE ALSO DIDNT CHARGE ME FOR THE INSTALLATION OF THE FILTER. HE SAID THE PRICE WAS INCLUDED.
Description of Work: THERE WAS ONE OF THE JOINTS UNDERNEATH THE SINK THAT BECAME LOOSE. I HAD WATER UNDERNEATH THE CABINETS AND ON THE FLOOR. IT WAS STREAMING INSIDE. I HAD TO TURN THE WATER OFF.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
SALLY M.
10/2005
5.0
plumbing
+ -1 more
HE WAS PROMPT, COURTEOUS, AND VERY PROFESSIONAL. HE REPAIRED THE FAUCETS IN A TIMELY MANNER. THE NEW OUTDOOR SHOWER WAS A PERFECT ADDITION TO OUR NEW POOL.
Description of Work: THE PLUMBER REPAIRED TWO LEAKY OUTDOOR FAUCETS. HE ALSO RE-ROUTED AN OUTDOOR FAUCET TO INCLUDE AN OUTDOOR SHOWER
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Service Categories
Plumbing,
Water Heaters,
Countertops and Backsplashes
FAQ
KGR PLUMBING is currently rated 4.4 overall out of 5.
No, KGR PLUMBING does not offer free project estimates.
No, KGR PLUMBING does not offer eco-friendly accreditations.
No, KGR PLUMBING does not offer a senior discount.
No, KGR PLUMBING does not offer emergency services.