Healthy Home Environmental Services LLC

Great experience with Healthy Home. Easy to work with, professional, efficient!

I would hope I wouldn't need this service again in the future but if I do, I would definitely use this provider again.

He said he took a mold sample. He just pointed some kind of instrument at the wall. Inside he put one thing in the middle of the kitchen and one by the bedroom for a minute or less to catch the spores in the air. They emailed me the results, and then later sent me a very professional package with all the information about the results. The final inspector stated that it was a good report.

They need a little more attention to detail as the report had a few inaccuracies in describing our house that would have been clarified by asking some questions. This is not critical to the report, but surprised me. We needed help identifying where the mold was, and received a suggestion to tear into the wall in one room. Our house has plaster walls and ceilings so I was not anxious to tear into the wall. I was hoping to receive more definitive information on the location of the mold. Although they did what they did very well, we went elsewere to get the definitive information we needed to start a reasonable remediation option.

They did a wonderful job for us. They were very prompt and professional.

Our walls and windows were leaking water after Tropical Storm Fay sat on top of us for 2 days. We wanted to have a test done to determine the extent of the water intrusion so we could give the results to the insurance company. Healthy Home came out the same day I called them, and checked all the exterior walls around the windows. I wanted all the walls checked, but he just checked around the windows. After some confusion, I received the report a week later, but many of the windows that had water leakage weren't included. Another week later, the second report came, but the windows in the loft weren't included because the infrared image didn't process correctly. I'm a little disappointed with the whole experience.