Glass and Mirror Pros

Glass and Mirror Pros is in my opinion the LEAST professional business operating in Central Florida. We started out rough with the owner telling me he was about to go on vacation for two weeks and wouldn?t be around. How do you respond to that but say ?OK ? I the customer will do my best to work around your vacation.? And then upon our re-scheduled meeting, we were supposed to meet at a framing store, he was a no-show with no-call. To be fair I had been a no-show at the first meeting. I went there on my own and did the work of picking out the frame myself even though he had said he would meet me there to help me. The people he sent to my house to install the mirror and shower were what looked like to me, special needs adults that he was doing a favor for some pasture at a Church. It feels violating when you realize that what looks like ?homeless sign guy from Lee Road? has your gate code and this feeling is compounded the entire duration they are in your house. The first visit one of these people who looked to me to be ?special? tried in vain to explain to me how a perfectly good window needed to be replaced, but to us, this just seemed like the low rent hustle of some urban street vagrant trying to convince you to buy his mix tape. You stand there and listen because it means so much to them but the whole time you are searching for that moment you can tell them ?I wish you luck with your future endeavors? and walk away. Upon the install date they were given explicit instructions to call me if they needed me for anything, because not feeling safe around them, I locked my dogs on our glass porch and went to work on my garden. What does he do. He unlocks a glass door with a dog barking at him and proceeds to get bit. Because of his gross negligence my dog was quarantined for 10 days. The worst part was that his partner, who seemed equally incompetent except for what seemed like a sixth-sense for conning money out of people. He called me on the following Monday and tried to shake me down for quick cash. If I can remember correctly, he said something like ?less than a thousand will make your problem go away.? Can you imagine being in this situation with animal control at your house, and what seems like the missing link trying to shake you down for money? I will say this about the owner. He put a stop to their scheme and was very sincere in his apology. He couldn?t stop them from threatening me with litigation over a dog bite they cause though. All things considered though I would rather live in a place without glass or mirrors, a place even without walls ? no .. I would rather live in on the park bench where I think these two employees probably rest their heads at night than hire Glass and Mirror Pros to do anything for me every again.