Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Geek Squad - Best Buy

Computer Repair, Stereo and Home Theater Systems, Computer Training,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
30%
3
0%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.6
responsiveness
4.4
punctuality
3.9
Showing 1-10 of 10 reviews

Ronald P.
05/2017
5.0
computer training
  + -1 more
Excellent.
Description of Work: Network a new printer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Rob A.
03/2016
5.0
computer repair
  + -1 more
Great. Very efficient and professional. It all went as they said it would.
Description of Work: Sent my external harddrive out for data retrieval.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jill C.
09/2015
5.0
computer repair
  + -1 more
Always great, very patient, very competent, friendly.
Description of Work: Evaluated non-functioning computer - transferred data to new computer, assisted with set up of new computer and post set up issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

03/2006
4.0
computer repair
  + -1 more
THEY ARE OKAY. I MEAN IT'S BEST BUY. THEY HAVE TO DEAL WITH A LOT OF PEOPLE, AND THEY GIVE THE BEST SERVICE THEY CAN UNDER THE CIRCUMSTANCES THEY HAVE TO WORK UNDER.
Description of Work: THERE WAS SOMETHING NOT WORKING WITH THE COMPUTER, POSSIBLY A VIRUS, AND THEY FIXED IT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$190

MARK S.
03/2006
4.0
computer repair
  + -1 more
THEY WERE HELPFUL IN FINDING THE PROBLEM. HOWEVER, IT TOOK THEM A WHILE TO DO SO. IT TOOK US A COUPLE OF TIMES NAGGING THEM. THE PRICE WAS FAIR FOR AN EXTENDED WARRANTY. THEY WERE ALL VERY NICE.
Description of Work: I OWN A LAPTOP COMPUTER THAT WAS OVERHEATING. THEY FIXED IT.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$100

KATHY B.
03/2006
2.0
computer repair
  + -1 more
THE FIRST TIME THEY CAME THEY DID NOT HAVE THE CORRECT PART. THE GENTLEMAN WHO CAME FIRST ACTUALLY GAVE US A BETTER SYSTEM. HE CAME BACK THE SECOND TIME, BECAUSE HE SAID HE FELT SO BAD FOR US GETTING SCREWED OVER THE FIRST TIME. AFTER THEY DID INSTALL IT, IT WAS FINE.
Description of Work: THEY INSTALLED A FAN IN THE COMPUTER. THE OLD ONE BROKE AND IT WAS CAUSING THE COMPUTER TO GET REALLY HOT. THEY CAME TO MY HOUSE TO FIX IT.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$100

VILMA V.
09/2005
5.0
home theater design
  + -1 more
SALESPERSONS WHERE KNOWLEDGEABLE ABOUT SERVICES THEY WHERE SELLING, THEY WHERE OPEN ABOUT PRO- AND CONS WITH APPLIANCES, THE DELIVERY AND INSTALLATION. THEY WHERE QUICK AND EFFICIENT.
Description of Work: PURCHASES A BIG SCREEN HGTV SURROUND SYSTEM AND INSTALLATION WITH EXTENDED WARRANTY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,257

CHRISTINE H.
06/2005
5.0
computer repair
  + -1 more
THE SERVICE AT THE GEEK SQUAD WAS ABSOLUTELY EXCELLENT. THE STAFF WAS KNOWLEDGEABLE ABOUT THEIR WORK AND WERE ALL CUSTOMER FRIENDLY. ALSO, THE PRICE WAS REASONABLE FOR THE SERVICE PERFORMED.
Description of Work: OUR COMPUTER WAS HAVING PROBLEMS FOR ABOUT TWO MONTHS BEFORE WE TOOK IT BEST BUY FOR A REPAIR. IT TURNS OUT THERE WAS A VIRUS ON OUR HARD RIVE, BUT THE COMPUTER TECHS COMPLETELY FIXED THE PROBLEM AND WE ARE NO LONGER HAVING ANY TROUBLE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0

Yes, I recommend this pro
$250

06/2005
5.0
computer repair
  + -1 more
THE SERVICE WAS FAST AND NOT EXPENSIVE, I ONLY PAID FOR THE PRICE OF THE MODEM CARD. THEY INSTALLED IT, THEN THEY RAN A SYSTEMS CHECK AT NO PRICE. I ONLY WAITED IN LINE FOR 15 MINUTES WHILE HE GOT THE MODEM AND STARTED THE COMPUTER.
Description of Work: THE COMPUTER WAS NOT WORKING AT ALL. IT FROZE. THEY FIXED THE LAPTOP BY REPLACING THE MODEM CARD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LISA S.
05/2005
4.0
home theater design
  + -1 more
AS ALWAYS, BEST BUY HAS ALWAYS BEEN FAIR ON THEIR PRICES. THEY HAVE GREAT SALES PEOPLE ALWAYS WILLING TO HELP. ALSO, THEY HAVE A PAYMENT PLAN WITH NO INTEREST IF PAID WITHIN A CERTAIN TIME FRAME.
Description of Work: WE HAD PURCHASED A SURROUND SOUND SYSTEM FOR OUR TELEVISION IN OUR FAMILY ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$100

    Contact information

    4601 E COLONIAL DR, Orlando, FL 32803

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Stereo and Home Theater Systems,
    Computer Training,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.4 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    4601 E COLONIAL DR, Orlando, FL 32803

    www.geeksquad.com/repair