Initially, a good experience and pricing seemed in line with other flooring retailers. Difficulty came when it came to refunds and/or exchanges. The owner of the company (name unknown) was very unpleasant to deal with. An error was made by me in the choice of tiles for my laundry room and the owner would not take the tiles back, even though I purchased from this company the additional tiles needed to complete the job. I will not use this company for any further flooring purchases.
Description of Work: Purchased tile for remodeling work in private residence
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
$11,827.2
SUSAN K.
11/2005
5.0
carpet installation
+ -1 more
Sales people were very knowledgeable to the different flooring they had in the store. They let me look and bring samples home to compare. They did not try to push something that I did not need.
Description of Work: Purchased new carpet and padding to replace rooms that had carpet removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
MICHELE T.
11/2005
5.0
hardwood floor
+ -1 more
Excellent. Work was performed within 2 weeks of purchase. Installers took 3 days and were efficient, pleasant and neat. At the showroom, when we wanted a certain type of flooring, Merbau, they looked for another brand to get us within the price range we were interested in.
Description of Work: Installation of hardwood floor in dining room, living room and master bedroom.
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Service Categories
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
FLOOR TO CEILING is currently rated 4 overall out of 5.
No, FLOOR TO CEILING does not offer free project estimates.
No, FLOOR TO CEILING does not offer eco-friendly accreditations.
No, FLOOR TO CEILING does not offer a senior discount.
No, FLOOR TO CEILING does not offer emergency services.