Ferguson Bath, Kitchen & Lighting Gallery

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We have been pleased with them. They are very professional and knowledgeable. They have good selections in their showroom. It's a nice showroom. We get personal attention. Maybe we don't have to, but that's how we do it; we make an appointment. This time we made an appointment when the person who made the appointment said that they would set two hours aside for us. So we don't feel rushed. We know we have got plenty of time with the person who is knowledgeable. They sit and talk with us and try to get a feel of what we like. They try to narrow it down, so that we don't just roam around in there looking at every single faucet and get worn out from being overwhelmed. They talk us through it a little bit first and then tell us that we need to look in these three places. It can be overwhelming to look at knobs and faucets all over the place. The personal attention is good. With regard to price, this is who our builder works with, so we are not comparing them to anybody else. I have an appointment with them on Thursday.

Initially the wrong one came and he picked it up and exchanged it in less than a week so the contractor had it on time . They sent their own private truck at no charge to do this. They are a supplier that really stands behind their work. They have worked with me on various projects before including helping me decide on which products to use in my master bathroom, which included a bathtub, toilet, faucets, hardware, etc. Their pricing is accommodating for various budgets.

Overall, we were very happy with the items purchased and the help we received.

The first time I went I went with a designer and we were in and out in less than an hour ( of course my designer had another appointment) When I got the quote there were several items that did not fit my budget. I went back and Jennifer answered all my questions, and helped me with selections that I was very pleased with and did fit my budget. I have told all my friends that they should go there.