Dioko Solar Energy Installers Inc.

Wanted a solar hot water system installed about two years ago. Was contacted by a salesman, Mark, representing "Barefoot Solutions". Dioko Solar Energy installers put in the system using Aurora Solar Collectors. This system had a ten year warranty plus lifetime limited warranty. I found out that the installers, Dioko, out of Orlando, never pulled a permit for this work and may not have had a license to do this work in Sarasota County. I found this out when a "freeze plug" blew out, did not reset and caused a stream of water down the side of the house. I could not reach any of the phone numbers ( out of service, no return of messages, etc.) Finally, Carl L. Heinrich of Dioko came by and supplies a temporary fix. This problem was finally fixed after several months of waiting, calling. Next a mixing valve stuck, which did not allow me to adjust the temperature. I Finally, after weeks of calling with no response, went to a local pluming supply for parts and did the repairs myself. Today, I discovered that the solar panel that sends electricity to the water pump was not working. I tried the phone numbers I had and the phone numbers listed on Angie's list with no success. One number was out of service. The next was "not taking calls". So, As you can see, I have had a lot of frustration getting work done, or even getting through on the phone to; Barefoot Solutions, New Horizon Pluming/ Dioko Energy.