DAMAGE CONTROL

Mold Testing & Remediation, Asbestos Removal, Water & Smoke Damage

About us

Damage Control is a full service water damage restoration and mold remediation company located in Orlando, Florida. We offer 24 hour emergency water extraction and complete structural drying for residential and commercial customers, as well as fire damage restoration, mold removal, document drying, crime scene/trauma clean up and more. We're available 24/7 to meet your needs and can have someone to your location in less than an hour.

Business highlights

22 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential and commercial structural drying, Mold remediation, Fire restoration, Smoke and odor removal, Contents pack out, relocation and storage. Crime Scene/Biohazard Cleanup, Document drying

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.551 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
2%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.5
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 1-25 of 51 reviews

David S.
12/2022
5.0
A pipe broke in my bathroom causing my house to get flooded and the crew and Mr Victor Ocasio showed up no later than an hour or two to start patching everything up Mr Victor is a great professional and a team leader. Would def hire again if needed
Description of Work: Demoed the entire house and ran dehumidifiers to dry everything up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from DAMAGE CONTROL
[Member Name Removed], thank you very much for taking the time out of your day to leave us such a nice review!

Melitza R.
12/2022
5.0
Víctor an Christian are very professional, patient and understanding. Amazing work. Definitely would recommend their services.
Description of Work: Fix leaks in ceilings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DAMAGE CONTROL
Thank you Melitza, we really appreciate the kind words. Your recommendation means everything to us!

Karen W.
04/2022
5.0
carpet cleaners
  + -1 more
Amontay and Parker arrived on time and worked efficiently. They knew exactly what needed to be done and did it without hesitation. They answered my questions patiently, were extremely courteous, and exuded professionalism. They were meticulous and cleaned up beautifully and completely after their job was done. I was very impressed and will definitely use their services again if needed.
Description of Work: I needed structural drying and microbial remediation done after a leak damaged the ceiling of my living room and the floor and vanity of my master bathroom, which is located right above my living room.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura S.
12/2021
5.0
carpet cleaners, furniture repair, hardwood floor
  + 1 more
Victor and Parker from Damage Control are extremely professional, talented, skilled and detailed. We had water damage from an A/C leak that went through our walls and underneath our hardwood floors. Gary from the team came by and handled the water mitigation and ensured that everything was dry. Once that process was over, Victor and Parker did everything possible to fit us into their busy schedule and helped us develop a strategy to get the rebuild process done efficiently and perfectly. Not only did they work magic in seamlessly fixing our hardwood floors, they did an amazing job putting our baseboards back in, painting our wall and fixing a crack in our guest bathroom sink. They worked tirelessly to ensure that we were happy and were so detailed to ensure that everything looked perfect. It's rare to find people who really care about the quality of their work and are committed to exceptional customer service. That's what we got from Victor and Parker and we couldn't be more grateful. If we ever run into any issues, I wouldn't consider anyone else but them to come and help us out. We appreciate EVERYTHING they did and couldn't be happier.
Description of Work: Rebuilding after water damage

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Earl K.
12/2021
4.0
referred to damage control by plumber after a leak in our house caused water damage. results were satisfactory. Victor Parker was highly proffessional.
Description of Work: Restoration after water damage

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Steve S.
09/2021
5.0
swimmingly no pun intended. finding my home In standing wasn’t fun. damage control addressed my immediate problems and removed water damaged flooring . they also dried out and monitored my home to an acceptable level. i would like to thank austin, ben, rebbeca along with the entire damage control team for their professionalism and help.
Description of Work: removing of water damaged flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ivan G.
07/2021
5.0
carpet cleaners
  + -1 more
This company is exemplary in every regard. Austin was my project manager, and he coordinated the entire experience. I found him to be honest, punctual, and responsive.
Description of Work: Mold remediation
Rating CategoryRating out of 5
Yes, I recommend this pro

GEORGE S.
06/2021
5.0
carpet cleaners
  + -1 more
Very happy with the overall service. The assigned crew conducted themselves in a professional and respectful manner. One of crew members named Victor was very courteous and informative. He and his partner was always prepared to answer all related questions concerning the water damage mitigation process thus alleviating any further concerns and providing a more stress less situation. We highly recommend this company for your water damage needs. This company will help you through your water damage experience.
Description of Work: Water Damage Mitigation

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David K.
06/2021
5.0
Damage Control came out on Sunday morning to get started and were very helpful.. Victor and Ryan came back to monitor daily and were very professional .They came out on time when they promised. Definitely would recommend
Description of Work: Water mitigation

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mirella M.
01/2021
5.0
I would definitely hire this company again they are great Luis and stirlin walked me step by step as the process continues.
Description of Work: Water respiration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mirella M.
01/2021
5.0
The guys where great stirlin and Luis did a fantastic job and kept me updated on how things where going every step of the way. Very appreciated and will hire again
Description of Work: Water respiration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mirella M.
01/2021
5.0
Luis and stirlin where great they walked through step by step while the process continues. There guys are very Professionals
Description of Work: Water respiration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna P.
01/2021
5.0
Everyone from the company was very professional and reall nice and so helpful. Luis and Stir in that came on 1/13 were super nice and explained things to me so I knew what was happening.
Description of Work: Water damage

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Camille B.
01/2021
5.0
Austin, Brayden, and Jeremy were all very respectful and personable men. They were patient with me and answered any questions that I had for them. Everything was clearly explained to me and after speaking to Austin about the situation I felt much more at ease. Needless to say if anyone ever has to go through this I would highly recommend this company and these young men.
Description of Work: Extraction and dry down

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike S.
01/2021
5.0
carpet cleaners
  + -1 more
It went well. Machinery and services went on for about as long as initially expected. Employees were very friendly and professional and wore face masks at all times.
Description of Work: Inner wall drying and carpet drying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa H.
12/2020
5.0
I discovered the flooding around 9:30 on Wed. night, December 2. By 11:30 a crew arrived and immediately went to work. They stayed until 9 the next morning when a new crew came in to take over. For 6 days there have been crews coming in to work on removing all the moisture from the walls, rip out drenched carpet, pull up damaged laminate flooring and remove the baseboards. Jeff coordinated the teams and was here every day to check on progress. The crews that worked on my house included: Tony, Charlie, Garrison, Jeremy, Erik, Bradley, Austin, Rueben, Ben, Craig and Jacob. Everyone of these crew members was polite, professional and did do much to, not only get the job done quickly and efficiently, but were very helpful with answering questions and reassuring me. I have been very pleased with the job they've done so far and would recommend them to anyone facing water damage in their home.
Description of Work: A pipe on one of the toilets came off and flooded the house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Lori H.
10/2020
4.0
Daniel & Ross and the rest of the team were great!
Description of Work: Mitigation work for water keak

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Laurie P.
09/2020
5.0
I had a leak and water squishing under my floors. I called the 1st plumber I could find as I'm new to this area. He found the leak and he made the call to Damage Control 911 to take care of all my needs. Damage Control called me and set up a time to come out. They sent Austin, Ruben and Erik. I could not have asked for a better group of men. They walked me through each step of the process, showed me everything they were finding and kept me informed of everything they were doing or would be done next. They took the time to actually explain, calm my nerves and they even covered all my furniture still left in the affected areas. Damage Control 911 has a great group of men working for them. I would definitely recommend this company to anyone going through an unfortunate mess like this.
Description of Work: Water and mold cleanup

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hilda P.
09/2020
5.0
First came Jaimy (sp) with professionalism and pleasant disposition to put at ease and take care of business right away. Then came Jeff with expertise and knowledge and thoroughness and accuracy. Then the two young men sent DanielS and GarrisonR could not have been more polite, professional, thorough and hard working. They made this painful process a lot better and highly recommend the company and these fine individuals are a great example to all others out there on how the customer should be made to feel, and how the issues at hand can be dealt with. Honest and dependable and while I don’t wish another leak or job like this I would not hesitate to call again. Thank you All.
Description of Work: Bathroom leak ruined floor and master bedroom

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew G.
09/2020
5.0
I was impressed with the service overall, especially provided by Jordan. I woke up with water seeping up from my floors and they were able to completely clean up & prevent further damage. I was happy with their responsiveness and help in submitting the insurance claim. I would definitely use them again, though I hope never to need to.
Description of Work: Cleanup In Multiple Rooms After A Pipe Burst

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Corbin B.
09/2020
5.0
A lot smoother than i expected was already upset and super stressed from my house being ripped apart damage control came out and handled it like professionals and how friendly theyre employees are danny and brayden were great help thank you guys so much !!! I will be hiring in the future if ever needed again.
Description of Work: Restoration in my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Juan V.
08/2020
5.0
It went great. Big Ben and big louie are awesome together. They are always on time, respectful and knowledgeable. I recommend them to any one.
Description of Work: Water damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NICOLE B.
08/2020
5.0
Jeff and Robert have been excellent partners through just a total mess. We woke up to our kitchen ceiling leaking. Jeff came by quickly and did a very thorough assessment of the damage. Jeff then got Robert on the job to start pulling out all the wet material and getting the drying process started. The leak ended up being from our AC unit - and when the AC company pulled out the unit, we found more water and damage. Jeff and Robert were here within an hour helping to tackle the additional issue. They've both been incredibly punctual, caring and have clearly explained everything to us throughout the process.
Description of Work: Water damage and microbial remediation

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sudi K.
08/2020
5.0
carpet cleaners
  + -1 more
Austin and Jeremy showed up on time, they were very professional, fast & knew exactly what they were doing. They remove the toilet, the vanity, the floor, walls & cleanup everything before they left for the day. Thank you guys for great work.
Description of Work: Bathroom floor & wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lesia H.
07/2020
5.0
Great! Jordan was extremely knowledgeable. He protected my house as it was his. He made sure there wasn't an overlooked spot.
Description of Work: Water damage from copper pipe hole
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1(current)
    • 2
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Contact information

390 N Orange Ave Suite 2300 K, Orlando, FL 32801

http://www.DamageControl-911.com

Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed


Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Mold Testing & Remediation,
Asbestos Removal,
Water & Smoke Damage

FAQ

DAMAGE CONTROL is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

DAMAGE CONTROL accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, DAMAGE CONTROL offers free project estimates.
No, DAMAGE CONTROL does not offer eco-friendly accreditations.
No, DAMAGE CONTROL does not offer a senior discount.
Yes, DAMAGE CONTROL offers emergency services.
No, DAMAGE CONTROL does not offer warranties.
DAMAGE CONTROL offers the following services: Residential and commercial structural drying, Mold remediation, Fire restoration, Smoke and odor removal, Contents pack out, relocation and storage. Crime Scene/Biohazard Cleanup, Document drying
ask for details

Contact information

390 N Orange Ave Suite 2300 K, Orlando, FL 32801

http://www.DamageControl-911.com

Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed