D'BEST CARPET & TILE

It is nice carpet. It was almost the whole house.

They measured the house, i signed the contract, and after they started the dimensions changed and wouldn't continue until I paid more. Later, they installed a cheaper linoleum than what we chose, and did it wrong. They actually NAILED Metal Strips to the kitchen floor (even that was done wrong) to cover the part of the linoleum pieces that did not match!!! They promised the work would get done in a week. This was the stipulation for the purchase of services...it took over a month,..and still never got done. I went to the store to complain that it didn't get done. He asked why it took so long to complain. I said my mother had just passed and I was out of the country dealing with that. He responded "well since it's under her name, and she isn't here, you have nothing to complain about". I said I had power of attorney for years and that this was rude. He said we were done here, escorted me out and said he doesn't need my business. I am leaving 90% of the story out, but in short, even the police said they are known for being mischievous. There have been many calls to them about D'Best. Again, they did a terrible job, never finished the work, insulted my dead mother, and I have since moved out of the house so I con sider this an incredible lesson for others to learn from my huge mistake!

They measured the house, i signed the contract, and after they started the dimensions changed and wouldn't continue until I paid more. Later, they installed a cheaper linoleum than what we chose, and did it wrong. They actually NAILED Metal Strips to the kitchen floor (even that was done wrong) to cover the part of the linoleum pieces that did not match!!! They promised the work would get done in a week. This was the stipulation for the purchase of services...it took over a month,..and still never got done. I went to the store to complain that it didn't get done. He asked why it took so long to complain. I said my mother had just passed and I was out of the country dealing with that. He responded "well since it's under her name, and she isn't here, you have nothing to complain about". I said I had power of attorney for years and that this was rude. He said we were done here, escorted me out and said he doesn't need my business. I am leaving 90% of the story out, but in short, even the police said they are known for being mischievous. There have been many calls to them about D'Best. Again, they did a terrible job, never finished the work, insulted my dead mother, and I have since moved out of the house so I con sider this an incredible lesson for others to learn from my huge mistake!

THERE WAS A GLITCH IN THE ARRIVAL OF THE CARPET, BUT ONCE IT ARRIVED THE INSTALLERS WERE VERY EFFICIENT. THEY CAME PROMPTLY AT THE SCHEDULED TIME, MOVED OUR FURNITURE OUT AS PROMISED AND LAID THE CARPET ALL IN ONE DAY.