Culligan of Orlando FL

The service department is completely disorganized. First, they do not confirm appointments or notify the customer as to when the service tech will arrive. Second, they show up with the wrong or missing parts. Third, they send out a notice that the service order is complete when the work was not performed. Do not use Culligan!!!

I bought a house less than 5 months ago and part of my closing deal was new products from Culligan that should have warranty. Within those 5 months, I found out that my transformer was hooked up incorrectly and that my sterner pump tube and cap were damaged. I called to get these items repaired under the warranty and was informed in a rudely manner that I do not have warranty because I was not the original purchaser... OFC i'm not the purchaser but It was part of my closing deal so it was bought for me my info should be in their system for warranty.... So they agreed to come and fix the transformer for free but still charger me 40$ for trip charge and +$ for parts for the pump that should not have broken in less than 5 months due to a incorrect install and be in warranty anyways... I will definitely not recommend their services or products to anyone and debating to get rid of all their products because of this as well.

I would not recommend them to anybody in this area. They're the poorest company I have ever seen down here. I will never use them again. They were good the first year but when the warranty ran out, they weren't worth a darn. I had them out here. They sent people out here and you tell them what the problem is. They want to do the work but they don't have the parts with them. They want to charge you over $100 for a service call for no reason. They started charging too much for their supplies. I buy my supplies at the hardware store. I would never use Culligan for anything. I would use an independent company. I had to call the corporate office and file a complaint after complaint against the company to get things straightened out. I finally got things straightened up north. They wanted to charge $100 to diagnose the problem and they wanted to get the parts and charge me another service call to fix the problem after they diagnosed it.

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They were very good. They did not try to sell us the most expensive thing. I just wanted it to be filtered and the water taste good, and he gave us just that. He didn't pressure us for anything else. They did a good job.

System is working good. But not happy with their price and service. When the system was sold to us we were told they will move it for a small fee. It turned out their small fee was over $350. Besides, since I didn't do my homework I found out later that I could have gotten the same system for way less money with same quality. I don't think their system is worth the money.

Installer was on time and did very neat job. Cars were taken and entire site cleaned after completion. Operation of unit explained in detail.

They were fabulous. They were a little pricey but it was worth it.