Cool Energy Plumbing Today

Description of Work: New water lines, new tub, new shower valves, new sewer lines from kitchen and guest bathroom, new shower pan and drain, new water heater, and outside main water shut off.

Description of Work: they came out to my house after I called them with a problem today and it was fixed before they left

Description of Work: clean ducts

Description of Work: Installed UV light to decrease bacteria build up in AC

Description of Work: I bought my new a/c from them. They are great!

Description of Work: Had maintenance done on A/C unit and purchased a service contract. The service person arrived promptly and was very professional and courteous.

Description of Work: New air conditioner, very professional!

Description of Work: Install and maintain household heat/cool system. All OK

Description of Work: Installed a Mitsubishi ductless A/C unit in my garage. Showed up on time and did a first-rate job. No complaints whatsoever. Will certainly use them again.

Description of Work: I had a clogged drain, it had cleared by time they arrived. They were punctual and professional and it was easy to get appointment.

Description of Work: Fan broken. Replaced the next day; very punctual, receptive, neat!! Cleaned up after himself

Description of Work: .

Description of Work: Annual service.

Description of Work: Replaced furnace/AC

Description of Work: A/C periodic maintenance and LP pool heater troubleshooting.

Description of Work: 6 month a/c service

Description of Work: .

Description of Work: I contacted this company to have a faucet set removed from my old sink and installed on the new sink, replacethe garbage disposal, and replump under the sink. The plumber gave me a quote of over $900. I refused the work and had it done by another plumber for $320. I contacted Cool Today to complain, and I was told it was a training issue. I am sure if I had paid the $900 nothing would have happened. After talking to several other friends and neighbors, I have found this company is know for ripping off people.

Description of Work: New central air.

Description of Work: The "provider" installed a NEW Carrier A/C unit. It has broken TWICE in less than two years. N&M Cool Today indicated that this was a good unit. Either they lied, or this was a bad unit. EITHER way, they should have stood behind their work. Sadly, some "switch" broke several months ago, which the technician was somehow able to fix, but he REFUSED to obtain a new, fully working switch. Last night, the blower/fan completely broke. The technician took 40 minutes to get to my house (after saying he was withing 15 - 20 minutes) and finally descended his ladder and told me I better use all of the fans in my house, since he was unable to fix this less than three year-old unit right then. He promised, however, that he would pick up the unit and get it installed before 12 or 1 PM the next day, since I have dogs who would die from the intense heat. At 10:30 AM, however, I received a call from the technician telling me that the contract indicated that the owner of my house needed to be contacted before any repairs were made. This, DESPITE the fact that I had given him MY credit card number (so that there was no worry about them getting their money) and DESPITE the fact that my landlord indicated that she NEVER wrote that wording into the contract. She indicated to me that she simply wrote that she wanted to get a bill at the end of the repairs. Despite that, the technician said that he had been unable to contact the owner and, thus, would not put in the new A/C fan, DESPITE the fact that I was at work and that my dogs would die unless I left work (I'm an MD, and would have had to blow off a bunch of patients) and drove home to retrieve them. The technician and N&M Cool Today could NOT have cared less. They did NOT care if two dogs died. As it turned out, IMMEDIATELY (and I mean IMMEDIATELY) after getting off the phone with the technician who claimed he could not contact the owner, I called her and got her IMMEDIATELY on the phone. I explained the situation to her, she called this moronic company, and got the technician to fix the damned thing. She also wrote me that she had had a discussion with the supervisor, attempting to correct the misinformation in the computer about the domicile. DESPITE THAT, when I called tonight, the company claimed that the owner had NEVER contacted them and had NEVER changed the instructions. I spoke with the supervisor, who claimed that she had NEVER spoken with the owner. She out-and-out lied to me, and was incredibly rude while doing so ("I'm off-duty", even though I initially called BEFORE the close of business). She implied that I was lucky to have her even contact me. This is a HORRIDLY run business, and I have NO idea why it has gotten good reviews on Angie's List. HORRIBLE, HORRIBLE, HORRIBLE.

Description of Work: tried to fix a dieing central heat & air unit. Work for 3 hours, trying everything, replacing parts & fuses. It was too old, about 26 years old. The cost of $299.00 will go towards a brand new unit that we will have them install this Friday June 14th 2013.

Description of Work: Checked both systems in household - determined cause of smell was algae - also checked coolant amount in both systems - found both units low on coolant as well minor leaks. Corrected leaks as best as possible, refilled both systems with coolant - also recommended replacement of oldest unit (which I already new was needed). Very professional and above board as far as his assessment of problems. I highly recommend the service.

Description of Work: Called CoolToday for clear drain on a Sunday. Plumbing Service Tech, Dennis, was at our house at time expected, performed service quickly and cleanly. Cost was very reasonable... Dennis was personable, informative, and new his trade!