Bright Glass Inc

Never showed despite several phone calls from. Each time he said he would be here but never did show. On my last call, he hung up on me.

Tried repeatedly to schedule a time for Bright Glass to make and deliver a very simple square piece of glass for a desktop. Despite numerous promises and them saying they'd deliver it on this day or that day over a period of 2-3 weeks, the glass never showed up. Unreliable and unprofessional. The only positive was I didn't have to pay for their terrible service.

I had this company install glass replacements for me before and although, it wasn't timely, but it finally got done. Except for my most recent experience - I initially contacted Edwin in April of 2018 and his son came out and took the window measurements. In July, I contacted the company and they claim they misplaced the order and had to come back out and redo the measurements - this was August 10. At the August appointment and second measurement, they removed one of the panes of the double paned glass (eyebrow shape) to use as a template. Edwin had stated it might be a few weeks before they could come back and install. I waited until mid-October before I contacted him again. We scheduled an appointment for installation on October 26 at 1:30pm. On October 25 I confirmed the appointment and all was still set. On October 26 at 5pm, no one showed up and no one even bothered to call and cancel. Now I am missing one of my double panned windows and the decorative pieces between the glass. I haven't been able to contact the company since I was stood up so I will contact someone else to do the job. I don't recommend contracting with this company - you will be disappointed. Don't look at the recommendation on Facebook because it appears it is all relatives who posted reviews. The owner of the company's name is Edwin Narvaez - you look at the recommendations and make the determination. Check Yelp reviews also - the majority of those reviews are poor also. Same issues about responsiveness and reliability.

Don't use him. Unreliable.

Never called to cancel and did not show. Waste of four hours waiting.

we had an appointment this morning. He never called and never showed. Would never do business with him.

We were told that our sliding glass door could not be repaired and needed to be replaced by two contractors that we contacted previously. Edwin promptly responded to my call and informed me that the door didn't need to be replaced but was repairable. Though there was an initial delay in getting the work done at that time due to an emergency, he returned and quickly made the door better than new for a fraction of the cost that we had been quoted by others. I would not hesitate to call on Bright Glass again based on this experience.

Perfect! The pane was hand-delivered in just 2 days! Dimensions were spot on, and the new pane fit perfectly in its slot. No one would ever know it wasn't original to the piece. Thanks!

It was great work. The guy was nice, sweet, very professional. I had a dog with me, and he was even friendly to him. He made everything less stressful and I would definitely use them again.

They did a great job. They were very clean with their work. They came out to my service and they finished the job quickly.

Two thumbs up. They were really good, knowledgeable and professional. The workmanship is great.