BRANT & SON INC

They DESTROYED my home within 2 minutes of being there. They arrived 2 hours late. Broke my window screen, then after being warned about the fire pipes at least 5 times, fell on one and broke it open within 2 minutes of being in the attic. Never even blew any insulation. The guy who did it was sick and the boss told him to go into work anyway. He said he was rushing and that's why he tripped on his own hose. They damaged 3 units total. I've been bouncing around hotels for a month, cleaning up their mess, spending so many hours on fixing this all because they sent a sick worker who wanted to rush through a job. I called them to talk with them and they wouldn't speak to me. They directed me to their insurance who is refusing estimate claims. I will be months out of a home. I suggest you hire anyone else.

We hired this company to insulate our attic because they are supposed to be insulation experts. The installers blew insulation into the attic taking no care to avoid spraying it into the air handler for our HVAC system. Our drain line became completely clogged, and we had to hire a heating and air technician to clear the line. And it only gets worse from there. When I called to complain, they sent someone to clear away the excess insulation from the air handler, but the employee was immediately rude and confrontational. While I was on the phone with his manager , he mocked me, screamed that I was a racist, and stormed out not having fixed anything. When I asked the office if they would send another employee to remove the excess insulation, the response was, "Well, if you want us to". As a customer who paid for the service in good faith, I have every right to question the way the job was done. Their customer service is abysmal and from start to finish, it was a terrible experience.

Excellent. After doing the Duke Energy review of our house, we realized we needed to increase insulation to from R19 to R38 to help reduce our extremely high electric bills from AC loss. We contacted Brant because of their great Angie's rating and were not disappointed. They came on time, made a fair estimate of our attic needs, and also applied the $200 maximum allowed rebate which helped a lot on the price. Expecting our bills to go down now.

I'm impressed. Kent was great and I intend on using that company but can't right at this moment because I have to get everything out of the attic first.

Brant & Son Inc. is very professional and honest. Installers were on time and very professional. Gave me my invoice and then started and completed the installation in a timely manner. Cleaned up the garage when they were done. Would do business with them again.

Went well. Showed up a little late, but probably due to the job prior to mine taking longer than expected. Not a big deal. Got $200 off due to Duke Energy rebate by going with R38 insulation. Could tell the difference in my house almost right away. Definitely worth it to get attic insulation if you think you need it.

They gave an excellent service. They fit right into my schedule that needed with other contractors and were very efficient in the work they did. And with competitive price and very professional. When I called them up and talked to the owner, a lady, I felt comftable with her from the beginning for my first contact.

Great company. They beat the other guys prices and also emailed the insurance, reference letter and lisc upon my request to make me feel comfortable. The job was done four days after I called them. My house is already cooler and I can't wait to see the difference on my electric bill. Please ask for Christina as she offered excellent customer service :) No pictures because I won't crawl in the attic :)

He was nice and only doing his job. Very honest. However, he turned me into the power company saying I didn't qualify for the credit. I went with a different company due lower bid. I would use them again if needed.

Left a web site form request for evaluation and estimate. No response.

Condensed from copious notes... <><> History: Our current Central Florida house, with a hip roof, was built in 1970. We have been living in it since 1995. In 1997, we upgraded our A/C to a 11.0 SEER unit, plus had all of the original duct work replaced. (It cost $4140 back then.) In 1999 we had the utility company perform their energy audit, and ended up adding R-19 insulation to the attic then. That improved, but did not solve the overall comfort problem, and our electric bills still were higher-than-typical for a house our size. Over the years, we've had roofers, attic insulators, A/C contractors and even two utility company engineers specifically investigate. They all failed to figure out why our A/C runs and runs and two bedrooms in particular are uncomfortably hot, when the rest of the house is nominally comfortable. The utility company engineers' reasons were more elaborate, but NONE gave us a solid, fixable, solution. <><> Brant & Son was one of three contractors contacted to assess rodent damage severity in the existing insulation and determine what needed to be done to improve house comfort, thereby reducing our electric bills. They were contacted on 06/01/2015. I spoke to ?Deanna? and explained what I wanted. <><> Right away, it was clear that she wasn't going to schedule for someone to come out and assess what I needed. Instead, she asked for the house square footage to do a sight-unseen estimate. Maybe that works for their business, but it doesn't work for me. I was looking for a solution to my house comfort problem. <><> The estimate was received the same day. At $6162, it was the highest of the three bids. So high, that is was more that 2-1/2 times (270%) more than the company we hired. We did not hire Brant and Son, Inc.

The owner came out promptly and gave a quote. We arranged for the work to be done at 8:30 the next morning. At 9 the next morning the owner called and rescheduled for the next Tuesday. Tuesday they showed up on time and compleded the work quickly, I paid them and they left. Apparently the work in the attic is satisfactory, however they left a mess in our garage and driveway. Pieces of insulation and other trash that my wife had to clean up. I got the impression that they were in a hurry to get to the next job.

They provided an estimate over the phone based on input that the Duke Energy rep had given us. They were on-time, courteous, finished the job in the amount of time that they had predicted. We were pleased with their service.

They arrived promptly and worked even with the extreme heat at the time (late June in central Florida). They did a very good job getting a nice even blanket of insulation over my entire attic (I had the garage covered as well). The only thing I would ding them for was the quality of their equipment. The large plastic hose used to blow in the insulation had numerous patch jobs and it suffered a blow out during the job and dumped a nice (small) amount of insulation inside my garage. That stuff gets everywhere. They did get it taped up in no time and completed the job without further incident. For the quality of work and their responsiveness I would certainly use them again - I would just be sure the door leading to the garage was closed before they started.

They coordinated nicely without roofers to blow in insulation when the roof was open. We haven't yet noticed a difference in cooling costs but the heat has just started to pick up. It was an over all pleasant experience until they started calling and leaving threatening voicemails to file for a lien when we were still waiting for a final invoice. We wanted to pay the day they did the work and were told they would send an invoice. The invoice they sent had the wrong total amount, not to mention didn't include any information such as types of payments accepted or anything. I find it very insulting and annoying to be treated as though I'm taking advantage of someone when they refuse payment on delivery and then can't send out a proper invoice. We do not recommend.

Called Monday 8/18/14 to get an estimate and scheduled for around noon Thursday 08/21/14. They called to say they would be just a little late and arrived around 1 PM. Very nice and personable. Got right to work and cleaned up when they were done.

Two man team arrived right on time as requested. They politely introduced themselves to me and proceeded to perform their job working with Robert Batson Roofing as a team. Excellent job performed just as Brant Insulation told me to expect. Also Christine and Deanna in the office were extremely professional and were more than helpful in assisting me in filing the necessary paperwork to obtain my OUC energy rebate. Great job!

They arrived as promised, went right to work. Completed installation quickly and an excellent job. Yes I would recommend this company. They

Excellent service! Ed was very knowledgable and honest during the estimation. The team was prompt and courteous on the day of service. They were in and out in no time. I would highly recommend Brant and son.

They showed up on time as appointed and completed the work in a couple of hours. The site was left clean and they showed us their work before they left. Very professional, prompt and polite. An awesome experience.

From the estimate to the actual installation the service was great. The actual insulating took about 30 minutes. They pumped the blow insulation from their truck parked outside into the attic. I'd advise making sure there is a clear unobstructed path to your attic.

It was very easy, since the moment I called. They even advice me of a rebate with Progress energy, which was wonderful! very affordable, they came in time and were very courteous. I was very please with the overall job. They cleaned after themselves and they did exactly what I wanted. I will definitely recommend them and consider hiring them if I need them in the future.

They were great. I was very pleased and would use them again. They were excellent and did a good job. The prices are competitive. Great value!

Two technicians arrived and quickly got to work. I watched as they added 30 bags of blown in insulation............

They arrived a slight bit late, but that was because they were held up a little by a brush fire that was burning in the area. They introduced themselves and go right to work. I had the garage door open and the latter down. They setup and started blowing insulation in the attic. They brought the insulation up to R-30 and pickup up there stuff and I paid them and they left. Very professional crew. They worked very well together. I highly reccommend there services for insulation.