Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Plumbers in Orlando Plumbing Repairs, Installations, & Replacements in Orlando, FL At Benjamin Franklin Plumbing, our Orlando plumbers have been proudly serving the community since 2008. We approach our work with the idea that quality work is a must, and incredible customer service is how we set ourselves apart from the competition in Central Florida. Our customers love what we do thanks to our team of skilled plumbers, who are never happy with a job unless they’re convinced they’ve done the best work possible. Many of our local clients call on us for emergency plumbing services such as a leaky pipe or drain cleaning service. We also offer sewer services including sewer pump repair and sump pump repair in Orlando. We offer all types of plumbing services for your toilet, sink, garbage disposal, pipes and more, and are always standing by to provide emergency plumbing support. Our Orlando plumbing repair team is ready to fix a gushing pipe or come to your home and check on your plumbing systems maintenance needs. For professional plumbing repair and installation services in Winter Park, Oviedo, Windermere, Goldenrod, Oak Ridge and all throughout greater Orlando, give us a call today!

Business highlights

16 years of trusted experience
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing. Water Filtration Systems. Drain Line Cleaning & Repair. Emergency Plumbing Repair. Leak Detection & Repair. Sewer Cleaning & Repairs. Water Heater Installation & Repair. Tank-less Water Heater installation. Home Re-piping.

Services we don't offer

N/A

Amenities

Warranties
Yes
Senior Discount

5% off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.840 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
48%
4
10%
3
10%
2
18%
1
15%


Rating CategoryRating out of 5
quality
4.1
value
3.3
professionalism
4.1
responsiveness
4.3
punctuality
4.4

Filter reviews by category

Showing 26-40 of 40 reviews

Lisa O.
11/2023
5.0
plumbing
  + -1 more
Work was done quickly
Description of Work: Garbage, disposal replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Thomas T P.
11/2016
5.0
plumbing
  + -1 more
They did a great job!
Description of Work: Installed solar water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert G.
07/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: We had a little mixup in starting times and it took an extra day for completion, but they did a great job. Would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$4

David F.
02/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Eddie L.
01/2016
5.0
plumbing, drain pipe
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,600

Joan N.
09/2015
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
.
Description of Work: Provider was out fixing drain issues. They installed a new drain field.
Rating CategoryRating out of 5
Yes, I recommend this pro
$6,300

Kristina S.
04/2015
5.0
plumbing, septic tank, drain cleaning
  + 1 more
great
Description of Work: unclogged drain and gave good advice on optional usage of septic system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Theodora S.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I was told by the guys that are putting my hard wood floors down that I had a leak some where in the walls because i had to much Moisture near my dining area I called BENJAMIN FRANKLIN PLUMBING and they came out the next day detecting not a thing they even cut out holes in my walls and nothing the man was very nice It was a leak that was fixed before I bought the home and because the moisture was traped under the carpet it stood needed sometome to dry up I would use them again The down side they dont patch your walls up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Monica F.
03/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I had an emergency at a rental property. They were the only service (I called 3) that took the time to understand the extent of the emergency and they came out within 3 hours of the initial call. In the event that I ever have another plumbing emergency, they will be the first I call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian T.
05/2012
1.0
plumbing
  + -1 more
unknown
Description of Work: Absolute rip-off! Had a water heater putting out luke warm water. The estimator wrote a laundry list of things that needed to be replaced, amongst which was "replace dip tube" at $275. Total bill would be over $900 for repairs! He recommended to replace the water heater at a cost of around $1200. Just a regular water heater! I called the manufacturer and they said to replace the dip tube, which I did at a cost of under $5, and it took less than 5 minutes. Several months later and all is still fine. Like I said - total rip off!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Benjamin Franklin Plumbing
I’m sorry this client did not have a satisfactory experience with us. The service Technician did write a laundry list of items that could be wrong with the water heater of which he also gave a price of each item which did total $827.00 Among those items was replacing the dip tube for $259. The dip tube is inside the water heater, and the only way to know if it is defective is to remove and inspect it. Which I can assure you took longer than 5 minutes to remove, inspect and replace the dip tube. If only the dip tube was defective then the bill would have been just $259. We always give an option to replace a water heater instead of repairing in this case the replacement option was the second option at a price less then what he mentioned. I am glad that he was able to save money by having us come to his home at no charge with our fully stocked truck, and diagnose the problem for him so that he was able to fix it on his own.

John C.
05/2012
2.0
plumbing
  + -1 more
I liked the fact that they came out promptly and they gave a written estimate before they started. After giving an estimate the work kept changing and price kept building up. They initially charged $200 and they came out, they broke a turn off switch outside themselves and charged me an addition $200 for that. They fixed everything properly, everything worked. In the end there was more done than what was needed to be done and their pricing was outrageous. I would not recommend them or use them in the future.
Description of Work: I have used Benjamin Franklin Plumbing. They replaced the kitchen faucet for me.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$720

Jen H.
04/2012
5.0
plumbing, drain cleaning, water heater repair, water softeners
  + 2 more
As usual Joel arrived as planned and completed the job as expected. Joel is professional and personable, and always take the time to explain, answer our questions, and show us as much about what happened as possible.
Description of Work: This was my third service with Benjamin Franklin Plumbing. This time Joel had to remove a HUGE tree root that was clogging our sewer line...UNDER the utility room, which required removal of floor covering and jack hammering the foundation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

scott K.
03/2012
4.0
plumbing, drain cleaning
  + 0 more
They showed up on time, they had charged me $199 which was higher than the originally quoted price. The shower was unclogged in a timely fashion and the work was good. I was initially happy with the service, but unhappy they overcharged me. They however later called me to discuss my complaints and refunded me the difference. I was happy with the customer service.
Description of Work: I called the plumbers due to a clogged drain in the shower at my rental property.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$199

Patricia W.
09/2011
5.0
plumbing
  + -1 more
do call them again. They were punctual, courteous, and very competent. A little pricey but well worth it.
Description of Work: The city Celebration did some work on the ain line and connection to our house and damaged the water softener, sending resin and gravel into the house's water lines and reducing water pressure and stopping up fixtures. It was not an emergency and Roger of Benjamin Franklin Plumbing came out within 3 days and spent most of the day fixing eveything: flushing the water heater, installing new innards in all toilets, flushing out water facets, replacing corroded supply lines and shut off valves that were damaged. They gave us an automatic discount and coupons for the next visit if needed within 12 months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,540.6

Rosemary & Darby C S.
06/2011
5.0
plumbing
  + -1 more
They came out yesterday for an estimate, and they gave me a quote. I called them back at 7:30 this morning to make the appointment, and they were at my house at 10:30 AM to do the work. Everything went perfect. The technician/plumber was exceptional. The price was lower than my other estimates. I will use them again. .
Description of Work: Plumbing, he was here for over 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$273
    • 1
    • 2(current)

Contact information

2400 Silver Star Rd, Orlando, FL 32804

https://www.benjaminfranklinplumbing.com/orlando/

Service hours

Sunday:
9:00 AM - 7:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
9:00 AM - 7:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC1429175
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

Benjamin Franklin Plumbing is currently rated 3.8 overall out of 5.

Sunday: 9:00 AM - 7:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 9:00 AM - 7:00 PM

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Plumbing. Water Filtration Systems. Drain Line Cleaning & Repair. Emergency Plumbing Repair. Leak Detection & Repair. Sewer Cleaning & Repairs. Water Heater Installation & Repair. Tank-less Water Heater installation. Home Re-piping.
N/A

Contact information

2400 Silver Star Rd, Orlando, FL 32804

https://www.benjaminfranklinplumbing.com/orlando/

Service hours

Sunday:
9:00 AM - 7:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
9:00 AM - 7:00 PM