Bath Fitter offers top-quality, customized bathroom renovation products and service and can complete the entire installation in one day!
We provide more than just bathtub liners and bath surrounds. With more than 25 years of experience, we tailor each acrylic bathtub and shower to fit your specific bathroom. We also have a wide range of accessories including shower doors to complete your bathroom design. You get a comprehensive solution that goes beyond quick bathtub resurfacing fixes. Because measurements are taken in advance, and manufacturing is completed at our facility, we are able to install the entire one-piece seamless shower or bathtub enclosure in just one day without compromising on quality and you'll get a lifetime warranty, too.
Explore our bath remodeling, shower remodeling and tub-to-shower conversion services and see why a Bath Fitter bathroom makes all the difference.
Buyer beware! Terrible customer service and negligent technicians. Bath Fitters Orlando installed our tub and the overflow drain leaked shortly after install. The leak damaged my air handler control box/ wiring (located one floor below the tub) and cost me over $600 to have an electrician fix. I called service who sent the original installer who claimed to fix the problem. I discovered that actually, he just plugged the overflow drain with caulking. Contacted service again who said â another service call would be $200. I protested and received a call from someone in upper management a day latter. In that conversation I had, with someone in NY, who told me four times in 20 a minute conversation â they were in business to make money, not lose money on service calls. When the leak was (obviously) not fixed, another serviceman was sent out. After cutting a hole in a closet wall and one failed attempt, he was able to properly connect the drain pipe correctly and removed the caulking from the overflow. The customer service has been appalling. Bath Fitter has been unresponsive - no callbacks and straight to voicemail. It is been beyond frustrating because if the tub had been installed correctly, I would not need any service. This posting was sent to Bath Fitters a week before posting and no response tells you the level of service and warranty. I have video, photos and witnesses, so I will be going to small claims court as after many attempts to handle this outside of court, they have shown no interest in doing the right thing to correct their mistake. I will also be contacting the Better Business Bureau in an effort to protect the public.
Rating Category
Rating out of 5
quality
0.5
value
1.0
responsiveness
0.5
Maritza G.
10/2023
5.0
#1
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Samuel A T.
10/2023
1.0
Bath Fitters used inferior material. I have called now for a month over 15 times and always get a promise someone will get back to you within 24 hours. That has never happened and I still have a shower that is not usable now for over a month. One employee will apologize for their lack of follow up, however that accomplishes nothing. I am now in the process of hiring an attorney.
Rating Category
Rating out of 5
quality
3.5
value
3.0
responsiveness
1.0
$769,400
Deborah V.
10/2023
5.0
Very professional. Had the job done in 1 day as promised.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$10,000
Joyce D.
10/2023
5.0
I hired Bath Fitters of Orlando after I made appointment to review the work they do. A service person came to my house to explain all the details they would do and also the price they would charge to do it. They were very professional and didn't try to sell me items I would not use. We put down our deposit and set up the install date. They came and an one day had the stand up shower and everything all installed. I would recommend all my friends and relatives to this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$6,000
kissha b.
10/2023
0.5
It is not worth the money And the company is very unprofessional. Horrible experience And they refuse to foxy the problem they caused
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Teresa V.
09/2023
3.0
Poor communication, I am very disappointed with them.
Rating Category
Rating out of 5
value
4.0
responsiveness
1.0
Steve S.
08/2023
5.0
Fair price, and install was quick and looks great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
MARTIN B.
07/2023
5.0
Good job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sam i.
04/2023
5.0
Wray is awesome he's very knowledgeable and precise of the task he's in for Highly recomendable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tom A.
03/2023
5.0
Excellent process from beginning to end.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Delore R.
10/2022
5.0
DJ was a excellent server he does talent work he cleaned up behind himself and he was very manageable he showed me he knows how to do a bathroom and he showed me the products to use to clean the bathroom thank you you done a good job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lennie H.
05/2022
5.0
Very efficient and quality job. Looks amazing.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
$7,000
Steve H.
01/2022
0.5
They installed a bathtub and cracked every tile on the bottom. I have been calling and they refuse to resolve the issue do not use this business.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Cheyenne S.
11/2021
5.0
I had 2 bathrooms done by this company. Both were completed in a single day. The install guys were very friendly and professional. I LOVE the new bathrooms. I have a small mast bath but wanted a bathtub and they were able to accommodate that. Looks fantastic! I highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$11,000
Anthony A.
10/2021
5.0
Excellent job removing tub and replacing with shower stall and glass doors new plumbing in less than 6 hours very neat cleanup was perfectly done didnâ t even chip any paint looks great thanks
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$7,000
regina w.
08/2021
5.0
overall experience was great. From Burt, sales and Ray, install both courteous, knowledgable and professional. Would definitely use again if needed.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
3.5
Paul Z.
05/2021
5.0
Autumn, our sales person, a pleasure to deal with. Daniel our installer, friendly, professional, experienced, exceptional.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
susan j.
05/2021
4.0
Ray was our installer. Very professional, never took a break until work completed. Excellent job. A complete tear down of old fiberglass tub and surround. And now we have a beautiful tub and surround. Have used Bathfitter before for shower and knew what to expect.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$47,858
Gene S.
02/2021
5.0
Arrived on time and was clean and did a nice job with the install
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Patrick C.
02/2021
5.0
The installer John was very professional and made the process very easy. John did a great job and insured everything was perfect. John cleaned up after everything he did and when he was done no cleanup was necessary. Bath Fitters you need more employees like John. Thanks John for a great job. I would definitely recommend Bath Fitters and John as the installer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard T.
01/2021
4.5
The technician arrived as scheduled, promptly started getting things setup and started working. As we live in a condominium, he was very concerned and respectful of other residents in building. He reviewed everything he was prepared to do and made sure he had all components to fulfill the agreement. After starting he found he needed to make a trip to Lowe’s to get some plumbing fittings. He seemed thorough and concerned about doing a good job. We are looking forward t5o using our new addition.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
renee h.
01/2021
3.0
Worker did not show me that faucets dripped after job was done. I did find someone to fix it. The job itself is fine but Bath Fitter should have fixed it.
Rating Category
Rating out of 5
quality
3.5
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Jon B.
01/2021
2.0
Scheduling was prompt and work completed quickly, but was substandard. Desired work was not recorded or completed properly. Requested removal of shower and of water-damaged drywall, and preparation of walls for installation of tile. Was promised a "custom-built" shower pan, though no measurements were made beyond eyeballing dimensions. Initially told that rplacement of drywall was not part of quoted project, even though I requested. After re-iterating the need to have water-damaged drywall removed, and a begrudging acceptance, an axtremely minimal attempt was made, crudely cutting out 12 inch sections. and literally slapping in replacement chunk. In some areas, as near the shower head, the original drywall is still present, with visible mold 6 inches away from the patch. "Custom" shower pan is at least 2" short, leaving a large gap in floor tile. No attempt was made to prep the walls for tile as originally requested. Rather very crude sections of Greenboard slapped up. Several misaligned tiles, and large gaps. Far from ready to apply tile. Overall, was an incredibly shoddy work effort, and considering I will probably need to redo the wall myself (probably with cementboard it should have had anyway), it was definiately not a value for my money. Will not be hiring again.
Rating Category
Rating out of 5
quality
1.5
value
0.5
responsiveness
4.0
$2,800
Belva F.
01/2021
3.0
Be sure to be present when seat is placed... mine is too high. Make sure you measure the length of the shower curtain... mine was hanging way too low and the entire bar needed to be relocated and now I have plugged holes. The seat is very slippery when wet(learned the hard way)...upon questioning I was told to buy sticky strips. My shower leaked and they had to fix it. Make sure to get hooks for wash cloths, etc. There is always water on the bottom of the shower.., does not drain dry... my tub did. The installer was pleasant but should have checked my height prior to installation... now I have to get something to put on the floor to be safe.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
bathtub refinisher,
home remodeling contractor
FAQ
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Bath Fitter of Orlando accepts the following forms of payment: CreditCard
Yes, Bath Fitter of Orlando offers free project estimates.
No, Bath Fitter of Orlando does not offer eco-friendly accreditations.
No, Bath Fitter of Orlando does not offer a senior discount.
No, Bath Fitter of Orlando does not offer emergency services.