All My Sons Moving & Storage

HORRIBLE EXPERIENCE AND THEY JUST WANT YOUR MONEY. If I could give ZERO stars, I would. Pay attention to the negative reviews on this company and beware! In the past, other moving companies moved my one bedroom apartment in less than 4 hours start to finish, as I pack my own boxes, and they just need to wrap and move the furniture and move boxes. These movers took over 8 hours. The movers were rude, one was one his phone more than he helped move anything, and I ended up moving a lot of items myself just to move the process along. Almost every piece of furniture was damaged in the move. Then, they presented me with a bill 3x times what I was told to expect, and they refused to remove my belongings from their truck until I paid. I tried to call their "office" for over an hour to figure out this bill, but no one answered, all the while they charged me more money for that time too. I had to pay this outrageous bill under duress. When I finally spoke to their manager and owner, they were rude, called me a liar, and promised a refund (probably just to get me off the phone) but they never provided refund that was promised. This company cost me thousands of dollars in furniture damage, thousands of dollars in additional unexpected fees, and I cannot put a price tag on the frustration of my moving day that this company alone caused, and I did not even get an apology. I WILL NEVER USE THIS COMPANY AGAIN.

Worst moving experience. Those are the only words I can use to explain. Oh & the MOST Expensive! I really wish I had & regret not looking at the reviews of this company prior to hiring. They talk to you sweetly on the phone when booking but then after the move if you are not satisfied be prepared to be talked to like trash. I’ve never dealt with a company that just didn’t care about their customers. Very Sarcastic & Rude. They laugh & threatening to charge more. I wish someone would realize that they need to clean house and hire people who are actually trained in customer service. When I expressed my concerns all the company copy & pasted to all their complaints is “sorry we failed you” but they never offer a solution. If I acted like that in my profession I would be fired in a second. But I would never act like these people do. Treat your customers like human beings.

Professionals PLEASE READ!: ***This review is not to bash because we (the companies we own) support business owners in big ways. It’s to make the consumers aware so you may make an informed decision when it comes to hiring movers****** Let me state the facts first: 1. a good amount of my items were damaged and when notified I was told nothing would be done because a magic additional bill for me appeared that just so needed to be paid before I could submit a claim. 2. Scheduled the move for the last day of my storage contract so we could move into our house after settlement unfortunately 3 out of the 2 movers quit(extremely out of shape) with the move taking too long bc it was 4th of July weekend. My items then had to stay in the storage an extra day with the other half the items still loaded in a truck until the next day. This threw my schedule off big time. 3. Talk is cheap until it transcribes on paper. I was told due to that inconvenience my bill would be adjusted and it looked like it was until I reported some items being damaged. I’m not sure how an additional $100 was added to an account that had 3 movers quits, damaged items, was asked to help the movers move items if I wanted it completed the day of contract, and had to rectify the additional storage day bc items weren’t moved. Before the last mover left the job he kept saying “boss we are going to make sure this gets done if I have to stay here all night”, yet he still didn’t complete job and I gave him an extra tip for being so diligent literally right before he then walked off to enjoy the holiday weekend saying “boss this isn’t worth it!”🤔 5. If you want to be freed from the headache of moving this company is not the right choice. As a business owner of many businesses I had more conversation and problem solving that made it to me as if I was the owner of this company myself. ****my experience was SO HORRIBLE I will make sure to post this on every review platform**** And for all my son’s I’ve read your other bad reviews and have seen the false written attempts to rectify. You know how to reach me mondoedavis@gmail.com I will say the crew in the second day did a great job. They should have been the initial crew.

******** DO NOT USE THIS COMPANY!! SCAM!!!************ We hired All my son's to move a 1 bedroom apartment, We had around 12 cardboard boxes, 6 totes, a bed, a couch, and a coffee table, it filled around 1/4 of the truck. The quote was for $539. The movers were EXTREMELY slow, it took them 3 hours to load those listed items. When they arrived at the new place which was around 20 minutes away, the driver presented us with a new quote of $1,357, close to 3x the price. We did most of the moving to speed things along, and were constantly waiting for them to get things off the truck while we took it from the truck to the 3rd floor ourselves. We cut an hour off the estimate, and the movers then sat in the parking lot for 45 minutes "repacking" in order to meet the time quota so that we were charged the full rate. I called to complain, but no one seemed to really care. “one of our best drivers” I have moved many times and never seen a scam like this! I would take my business elsewhere!

Very very bad dishonest company very unprofessional poor quality of work DO NOT USE THIS COMPANY significant damage to my brand new home damage to my appliances and drywall and paint took forever and was a lot of back and fwd tried to charge us more money than what was quoted soon as they arrived after back and fwd with the office personal we paid what was quoted the men where very unprofessional dedicated in my new home restroom and the other dedicated in the home restroom we where moving out of they where unhappy to have to move items upstairs when I told dispatch it was a two-story home horrible horrible experience all the way around will not recommend will not use again I would like a refund my washer is brand new over 2k the drywall repair and paint will also be costly what a nightmare of a company they should not be licensed

Dispatcher was misleading and dishonest! POOR Customer Service, Please do not waste your time with this company. *She quoted me $139.00 a hour, never mentioned they had a 2 hour minimum, after the guy call me back 15 min later, he told me it would cost me over $400.00 to pick up 6 items. (2 dressers, 2 end tables, headboard, and Cabinet) I asked to cancel and return my $100.00 deposit I just made 15 min earlier He stated you get refunded in 5-7 business day. No apologies, very dismissive, the guy that call me back was rude and said "Good luck" with your move. FYI - insensitive idiot, I am not moving my Father in law passed away.

Poor experience to say the least. They sent less people than contracted, they do two moves a day so they were beat from the first move and moved slow, didn't wrap and damaged furniture. They were inexperience, scratched walls and door frames. Broke a leg of our filing cabinet, scratched our pottery barn furniture that wasn't even wrapped. They were so slow we had to help them move furniture and thus missed how there were not wrapping our couches that suffered scratches. Our Ethan Allen furniture was dropped.One of the movers was on the phone telling someone "we had too much stuff". We were moving from a 2 bed 1 bath home and filled a 26 foot truck and didn't even get everything! they filled the truck in a single layer and didn't stack a thing! Would not recommend. Just terrible.

I was told by the dispatch it was a $100 deposit to book them yesterday and $229 a hour one hour minimum. The woman said she was training so I assume I was given the wrong information…. One of your dispatchers called me this morning on August 6th 2022 at 6:53 am to confirm everything and he was fast talking me and said my total would be $820 before off loading into my storage unit all I had was 3 small couches and 3 tables. I told him no that’s not what I was told on the phone and the woman said she was training yesterday that took my deposit. I said I would like to cancel that then and HE JUST HANG UP ON ME WHILE I WAS SPEAKING!! He proceeded to call back at 7:04 am and said “come on you can’t be serious can you” YES THATS THE MISINFORMATION I WAS GIVEN YESTERDAY! you need to train your employees better as he was extremely rude and go back and listen to that call. My phone number is (734) 725-9044 As a result I hang up on him I will not be disrespected! I want my $100 deposit back and I will never EVER use this company as that was HORRIBLE CUSTOMER SERVICE from beginning to end in my experience just on the phone alone. -Chalon Jefferson

We had a four man crew Nado, Matt, Chris and Alex , would differently recommend using this crew there workmanship together was fast and efficient, with no problems. They show a sense of joy among them: making the communication skills very productive and reliable. Have to saw great job in a timely manner.

Do not use All My Sons Moving & Storage if you want your things taken care of. First off, they have you sign their multi page contract on a tiny device they makes it unable to be read. After having them break and mishandle multiple things on my move I realized in their contract in tiny lettering, they only pay out $0.60 per lb for insurance. Yes, .60 cents per lb. Worst customer service ever, not one time has someone called to inquire about my things. They emailed me a claim form and then emailed me a document to sign saying they would offer me $450 for my things that were damaged. The furniture and misc items were worth over $16,000. It would have been nice if they actually offered me some sort of insurance. The gentlemen that packed my belongings only wrapped my leather couch with shrink wrap and then proceeded to put a dolly underneath therefore ripping the leather in multiple places. I had a round marble table that they put a piece of cardboard on the top but then rolled the table outside chipping the edges in a multiple places. Upon unloading at the new house, I watched as the gentleman tried to put a dolly under 4 boxes that were stacked on top of each other probably 5 or 6 ft tall, as he did the top box which was clearly labeled fragile flipped off and landed upside down with a crash. He just looked at me and shrugged his shoulders. My biggest complaint would be that upon inspection of my dining room table, we noticed that the original employees screwed the bolts up through the bottom of my table which punctured the top of the table in 3 different places. I can understand things get dropped but to intentionally screw a bolt through a table is ridiculous. They definitely need better training for their employees.

This was my first experience with hiring movers and I wish i could give them no stars. They do not deserve the rating they are at now. I honestly believe 80% of the positive reviews are fake. Well here is a real review. This company is a big giant scam. They sound nice and caring at first until they take your money and damage your items and property. Please take the time to hire literally anyone else but these guys. I will do my best to spread the word to help hard working people like me not get screwed over in the end. Thier guys were on time and eventually got the job done but were unprofessional, you barely understand them, they mumble when they have you sign papers, no masks, no tools, wastes time to charge you more, will damage your items and property without fair compensation, will not respond to you when trying to negotiate a fair compensation. They caused me thousands of dollars of damage. I have all pictures to prove and only want to compensate me $150 after paying $700 to move a small apt. not even 10 miles away. Plus charging me for supplies the movers never used and all the so called fuel they used. I know times are tough but dosen't give you the right to screw people over like that. How you are nationwide and still in business surprises me with the moving service and customer service I have witnessed. It has to be pure luck. So please people beware and find another moving company even if you have to wait. Don't end up a victim like me.

I used them for moving and they damaged half of my furniture. I would not recommend them.

They were courteous and careful. We had no issues whatsoever. They were exactly on time - 5 minutes early! I would definitely recommend to everyone and would use them again.

While the gentleman who came out to give us a quote and the actual movers were very nice, the items they packed were our most expensive items and they broke/damaged them all. We bought a new 75" TV that was only 8 months and cost $2000 and they shattered the screen. The TV Repair company said it cannot even be fixed, as did Samsung when we called them. Our 8 month old Fridge which cost $1600 has giant scratches down the front of it and looks like we bought it from a scratch and dent place. Lastly, our washer and dryer were banged up and dented. After going through their warranty claim, they offered us $300. Please do yourselves a favor and DO NOT HIRE these guys.

They were hired for a full service move, pack and move. The estimator canceled once and no showed once, I had to call him to remind him of the appointment. Many promises during the estimate were not kept, i.e moving alcohol, plants, food, non-flammable chemicals. Also we were told that they would put protection of some sort on the carpet, this was not done. I called the manager about the carpet and ended up in a heated argument with zero care of customer service. All this of course was very disappointing to experience on moving day which we tried squeeze in three days before Christmas. Packing started out ok as the dishes and kitchen were packed with care, however everything else after that was just thrown in boxes. The crew was nice and I did tip at the end despite all of the issues but was asked for more money which blew my mind.

Chad and Joey on the phone were professional and thorough. Following up as promised. Will and Jesse were great. Personable, professional, polite and courteous. Nothing was too much trouble. They took the time to learn our daughter's names so they could refer to them by name when asking which room to put things in. They were super careful with our stuff and gave us the opportunity to go and get cash instead of paying the card fee. I would definitely use All my sons again and would thoroughly recommend them.

Do not hire this company. They will lie to you about the price of their services, lie to you about the services they provide, and lie by omission when they fail to tell you important details such as "we don't unload your furniture into your new house unless you pay us first" (which means, "regardless of how many items we broke, we will hold your belongings hostage if you don't pay us before you even see the damage"). The owner is rude and a true nightmare to deal with. I got on the phone with him and very nicely told him about the broken furniture. He hang up the phone on me after telling me to take a walk and that he would not do anything about it. I was amazed at how those people are in business. Do not hire them, they are a nightmare.

Closing on the house was a nightmare, and ended up running late, so when the movers arrived at the condo, I was not home. My neighbors asked them to get lunch and come back later, but the guys were happy to wait. When I arrived an hour later, there wasn't the slightest sign that they were irritated or anything. They were perfectly cheerful and ready to get right to work! They had the entire contents of the condo on the truck in less than 2 hours. The house wasn't ready, and I told the guys we had about 4 hours to kill before the house would be ready. They didn't mind in the least and explained that it happened all the time. After much pleading, they finally agreed to let me buy them lunch, so we stopped for a bite on the way to the house. When we arrived at the house, they found out that the truck would not back into the driveway because it was too steep. Again with the great can-do attitude ... no problem -- we'll just carry everything from the street! They waited patiently with me for a couple hours before we finally got access to the house and then got right to work. They unloaded the whole truck, put everything where I wanted it and assembled all the furniture. It only took them about 3 hours to get the truck unloaded and the house set up. When they were finished and ready to go, they took their time making sure I was happy with where everything was located and how it was set up. It couldn't have gone any better. Nothing was broken or scratched, and everything was assembled securely, just like I would have done it myself. What a great company and crew - you won't go wrong with these guys!

While I wasn't totally prepared for the move, I was assured that it would be fine. 2 of the 3 movers were rude, disrespectful and sloppy at best. It will take us a month to find things in the garage where things were literally thrown in. we have disassembled furniture, boxes marked for rooms (thrown in garage) We cannot enter the garage from any direction to get TO anything. THEY decided when they were done and had no intention of staying a moment past. Other house was left with so much it's taken me a week to get it over in my car. I was not told in advance of the 3% charge if you used a credit card, and didn't have the time to go to bank to get the cash. I have moved seven times with movers- this was a totally negative experience. The one positive thing I have to say is the mover that was in the marines (the younger of the 3) was terrific. He tried SO hard to make the experience good. I would and could not recommend this company to anyone. There are some GREAT movers on this list that I have used in the past and would reuse- but steer clear of this company. All My Sons, do not bother contacting us as your unresponsiveness on a different issue displays the weight you put in customer service. Had I read the social media reviews in advance, I would have known better.

The move was really terrible. The very first thing the driver did was show up and start saying what he could not do in the move. I had asked many questions in advance about the move and had specific items that I needed moved like washer and dryer and large screen tv. Then when they arrived at the new location they refused to move anything in the home until you paid them 2 hours above the already time and still they complained they could not move certain items. Than when I tried to talk to one of the owners Chad, he was very rude and non professional, simplly basically noting my things were being held hostage and that if I didnt pay them I would not have them. He also had hidden fees that they never talked about and the bill was quoted at 300 and turned out to be 700. Please everyone do yourself a favor and don't use this company. It is worth going with someone like 2 men and a truck. I wish I had done that, I thought I would try them because when you first call they seem nice. BIG MISTAKE!!!!!!

I was told when I called them to set up the date to move that my 2 bedroom 1000 square foot condo would be about 450.00 with the two men they would send. I was moving from the second floor to the first floor in my building. All the boxes were ready and packed when they came at 9.00 am . It took them until 3:30 to move me from upstairs to downstairs. They presented me with a bill for 917.00 I almost died. How could they tell you a price of 450.00 and end at 500.00 more.? They would not accept a check it had to be cash or credit card which I was not told up front either. They just put boxes wherever even though they were all marked with rooms on all sides of the box. They would not leave until they got their 917.00 I should have called the police when they refused to leave but I was all alone with 2 big guys in my home and I was very intimidated. I called to complain about why it would take so long for them to move a 1000 sq ft condo downstairs. Run from these THIEVES do not use them

It was a long day but the movers were great. They put everything where we wanted it. They even packed up some things that I did not have boxed yet. A piece of glass in the dining room hutch was broken in the move. They were very apologetic and gave us all of the information we needed for the claim. It was not a problem and the hutch will be fixed soon. The only reason it has taken a while is because we have been busy with work and did not turn the claim in immediately.

Arrived when they said they would, three guys Jorge, Ryan and Stephan were efficient and professional. The only small problem we had, they did not bring the boxes listed in the add that they said they would when we called the salesman and mentioned the add. Would definitely use them again and recommend them to others.

A for this company! I don't know if there were just different movers that performed the services that gave them bad reviews in the past, but I can assure you that they were anything but below average. They estimated four movers and two 26ft trucks which turned out to be exactly what we needed. I called to price them two weeks before hiring them, and ended up calling them the day before I needed them. Chad called me back within 30 minutes, and told me that it would be no problem to move my home and that he would have his men there between 8 and 9 am. The next morning, 8:55am rolled around and there they were. It didn't bother me, as I still had boxes of things I was packing. They came in, did a prompt and quick survey of the house, and went right to work. Not once did I catch them standing around doing nothing, or complaining what so ever. In fact, they came to me immediately if they needed something else to do, or if they had a question about something. They did mention that they included garment boxes so that I would not have to pack my hanging clothes - and didn't end up bringing them, but I cannot fault for misunderstanding, as I mentioned it the first time I talked to Chad, and not the second. So that I would not have to pack the clothes all at the last minute, they made no fuss about taking them off the racks still on the hangars, and loading them into the truck last. They did not rehang them, but that was perfectly okay with me! Overall, the move took from 9am to 4:30pm, and they did a great job. Not one thing broke, not one thing went missing, and not once did I feel uncomfortable - which was big for me, being 6 1/2 months pregnant! They were perfect gentlemen, and I couldn't have asked for better movers. Would absolutely recommend this company to anyone, friends or family. Great job!

There were 3 guys, and they were not good. There was one guy though who was professional, and worked really hard. The other 2 guys stood around smoking, wasting time. I did not like that they charged by the hour. They were really slow, taking breaks. They scraped the wood stairs in the condo. We didn't call to complain, but we won't be using them again.