We have used Massey Services - Orange Park - for over 10 years, for both pest prevention and termite bond. We have a large yard with a lot of trees, yet we very rarely see a bug in our house (and when we do, it is dead). In the past when we've had special one-time issues, like carpenter ants, we called them and they promptly responded to our concerns. They leave a written report each time they treat on a quarterly basis, and they will knock down any wasp/mud dauber nests that they see on the outside of the house. We are satisfied that their preventative treatment has been working consistently for many years. I am a relatively new Angie's List user, and am finding other customer reviews very helpful in the many categories I've been searching, so I thought it only fair that I take the time to offer some feedback on a company that I have quite a bit of experience using.
Description of Work: Quarterly pest prevention/control
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Massey Services of Orange Park (Clay)
Ms. [Member name removed], Thank you for much for your positive feedback! I have forwarded your kind words to the management team for your area for review. We appreciate the opportunity to serve you. Thank you for being a valued customer. Thank you, Massey Services Customer Care
Michael P.
06/2015
2.0
pest control, landscaping
+ 0 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$425
Response from Massey Services of Orange Park (Clay)
[Member Name Removed], Thank you for your feedback. We apologize for the negative experience and would like to make every effort to resolve your concerns. I have forwarded your review to the Regional Manager for your area. He will be contacting your shortly for a resolution. Thank you, Massey Services Customer Care
Carl C.
07/2014
5.0
pest control, landscaping
+ 0 more
unknown
Description of Work: Massey services my grass , shrubs and pests periodicly. They do a quality job on all 3.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alan H.
06/2014
5.0
pest control
+ -1 more
Very well, the bugs have not come back since he was there.
Description of Work: The guy came out right on time, determined the problem and took care of it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Britta J.
08/2013
5.0
pest control
+ -1 more
Their prices seem reasonable. We just bought a home and did a complete renovation. There was live termites and they were good about treating them throughout the renovating process. Once everything was repaired they were willing to give us the full termite bomb. We were very happy about that.
Description of Work: We last used Massey Services of Orange Park a week and a half or two weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RANDALL S.
05/2012
5.0
pest control, landscaping, lawn treatment
+ 1 more
I have been with them for 21 years. Their price is very good. I have always recommended them. They are excellent.
Description of Work: They fertilize my yard and provide pest control services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Clive R.
05/2012
1.0
pest control, lawn treatment
+ 0 more
I first contracted with Massey Services several years ago and after many attempts to work with them and correct problems over the years I terminated them today. I should have terminated them a long time ago, but I am easy going and willing to give people the benefit of the doubt. Don't make the same mistake I did. My first experience with them was for pest control at my office. We had mice running around in the ceiling and they poisoned the mice, but then they sealed the office up and sealed them into the ceiling and the corpses rotted up there and created a horrible stench in my office that took over a year to dissipate. They said there was nothing they could do about it except spray deodorants. But and quot;the straw that broke the camel's backand quot; was this: Several years ago I tired of applying lawn chemicals myself and hired them to take care of my lawn; to fertilize, spray for weeds, and bugs. Over time the lawn just got progressively worse. In fact, the areas of my lawn that they did not take care of did better than the areas they maintained! Every year when I complained, they made the same promises - more chemicals. But it only got worse. Last year when my contracts were up for renewal I complained again about the condition of my lawn (it was by then reduced to either weeds or just dirt in many areas), they said that the problem was my irrigation system and if I would only give them one more year and also hire them to maintain the sprinkler system, they would guarantee my lawn would improve or they would re-sod my lawn, since they were then and quot;in control of all the variables.and quot; They also suggested I remove several trees and spread topsoil, which I did at my expense. The lawn still got worse. Half my yard is weeds or dirt now. Over the last several months I have met with them and the general manager and have gotten nothing but empty promises. They have refused to re-sod my lawn as they promised. So as the saying goes, and quot;Fool me once, same on you; fool me twice, same on ME!and quot; I have terminated all contracts with Massey. It will be cheaper to just re-sod my lawn every year or two than to continue to have Massey Services maintain it!!
Description of Work: Lawn care: fertilizing, weeds, insect control, irrigation Home: pest control, termite service
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$8,000
Debra E.
03/2012
5.0
pest control
+ -1 more
He's very prompt and initiates their services when it's time to come out. If you have any problems before they are due to come back they'll come out for free to address the problem.
Description of Work: We use them quarterly. They did some general pest control maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew M.
01/2010
4.0
pest control, lawn treatment
+ 0 more
I have used other companies before, but they weren’t good enough. When I moved into my house, I didn’t know many companies. I just used this company and stuck with them. I spend around $44 on the job. They don’t change their price. So, I have continued to use them.
Description of Work: I use Massey Services Pest & Termite for pest control and lawn care. They come out every two months.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$44
GRACE G.
11/2007
5.0
pest control
+ -1 more
This is the company I am picking. They have 2 bond choices. They do include the formosan termites. I'm hiring them to do the lawn and bushes as well. My next door neighbor is hiring them too!
Description of Work: They came out to give an estimate for termites.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CATHERINE J.
07/2006
5.0
pest control
+ -1 more
Massey Services arrived on time and got to work right away. Friendly folks to work with. They do a great job.
Description of Work: I have a one year contract with Massey Services for termite control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
07/2006
3.0
pest control, lawn treatment
+ 0 more
Massey Services is not the greatest company to deal with. They never inform me of when they are coming, and I find their prices a little high. I would find someone new, but then I would have to start all over with termite care. I'd rather just settle for sticking it out with this company.
Description of Work: Massey Services sprays for termites and fertilizes the lawn seven times a year.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$50
07/2006
4.0
pest control
+ -1 more
Massey Services Pest and Termite comes out quarterly to spray for insects. They generally work outside, but will also spray inside if needed. They also clean out cobwebs and leave roach killer. This also includes rodent control.
Description of Work: Massey Services Pest & Termite sprays outside and inside of my house for insects.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Lawn Fertilization & Treatment,
Landscaping,
Lawn and Yard Work
FAQ
Massey Services of Orange Park (Clay) is currently rated 4.6 overall out of 5.
No, Massey Services of Orange Park (Clay) does not offer free project estimates.
No, Massey Services of Orange Park (Clay) does not offer eco-friendly accreditations.
No, Massey Services of Orange Park (Clay) does not offer a senior discount.
No, Massey Services of Orange Park (Clay) does not offer emergency services.
Yes, Massey Services of Orange Park (Clay) offers warranties.
Massey Services of Orange Park (Clay) offers the following services: Pest prevention, flying insect program, bird control, landscaping & termite protection.