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Florida Pump Service Inc

Wells and Pumps, Lawn Irrigation, Water Filtration and Softening,

About us

We sell, service, and install all pump systems for residential and commercial applications. From well and irrigation pumps to sewage and drainage pumps, we have the right part for your needs. We also sell and service water treatment equipment like Water Softeners, Reverse Osmosis Systems, and Sulfur/Iron removal systems. Our employees have a combined industry knowledge of over 100 years. We have a fleet of trucks ready to service your systems. Our 24-hour service is the fastest and most reliable in northeast Florida. Additional email - mj@floridapumpservice.com

Business highlights

77 years of trusted experience
Emergency Services Offered

Services we offer

Installation and repair of well pumps, irrigation pumps, water treatment, sewage pumps, and pool pumps. Both in our shop and on the road service. 24-Hour emergency service.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 39 reviews

Billy H.
06/2020
5.0
irrigation systems
  + -1 more
Great service from Gene on a Saturday morning . Quick and very responsive service. A very fair price .
Description of Work: Well pump repaired and new pump installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Frederick B.
08/2017
5.0
wells
  + -1 more
The process went well and quick with us having water again in less than 2 hours.
Description of Work: Well pump not pumping. Technician found problem, burned out pump, and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Harriet T.
01/2017
5.0
wells
  + -1 more
The service is great, pumps work efficiently, if you call them, they will be out. Very satisfied with their service.
Description of Work: We have used them for a very long time. They have sold and serviced our pumps and we have service contracts with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

MICHAEL A.
07/2016
5.0
wells
  + -1 more
unknown
Description of Work: Repaired water pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Eugene G.
07/2016
5.0
wells
  + -1 more
I'm very satisfied. the pump is working well.
Description of Work: shallow well pump replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$822

Norman W.
06/2016
5.0
irrigation systems, water softeners, wells
  + 1 more
unknown
Description of Work: Separated irrigation well water from house water. Great job and honest price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
04/2016
5.0
wells
  + -1 more
unknown
Description of Work: Installed new pump used for water to air heat pump. Office staff was great and knowing our situation took steps to get our job prioritized. Technician arrived promptly, was friendly and professional, and did a great job. We were surprised and very pleased to get it all taken care of in one day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

WENDY D.
03/2016
5.0
water softeners, wells
  + 0 more
Had ongoing issues with the well pump. Jonnie came out and had water fixed and back on quickly. He explained what he was doing and replaced part of the pump and replumbed it. All work was great. I called at 8 am and he was here by noon. Great service. Will definitely use them again.
Description of Work: Fixed water issue (no water pressure going to house) due to problems with the well pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Linda M.
11/2015
5.0
septic tank, wells
  + 0 more
Very friendly and professional from the office staff to the tech. Very easy to work with.
Description of Work: Inspected and replaced one of the tanks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Ronald B.
11/2015
5.0
wells
  + -1 more
We had our well pressure tank leak and go bad on a weekend (of course), and thus burning out our pump as well. I had contacted several well and pump service companies, but Florida Pump Service responded back in less the 10 minutes. They dispatched a repairman (Johnnie) who was fast, competent and friendly. He quickly diagnosed the problem, and set up a temporary pressure tank and new pump, saving me the double time service work of a weekend emergency call. He arranged to return on a weekday where he re-plumbed the tank and pump permanently into our system, and replaced the worn switch and valves. I noticed later in the day that the pump wasn't promptly shutting off when pressure was reached. The company returned and discovered that the brand new pressure switch was at fault and replaced it again at no additional cost. While Johnnie was here, he did suggest a few changes to our current system that could make the aeration system work better, but no pressure to buy additional items. Only gave a "B" on cost as service was on the weekend so double cost for call and labor, and the cost of the equipment was a bit higher then expected (about 35% more then if I had purchased the tank and pump myself). But I do understand that a company needs to make a profit and pay its employees. Will definitely call first next time!
Description of Work: Replace pressure tank and pump, re-plumb these items

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Nancy A.
10/2015
5.0
irrigation systems, wells
  + 0 more
Arrived on time. Pump had lost its prime. Primed pump at the well produced sand. Air leak in rid-a-rust tubing. Leak repaired and also changed out pressure switch. Pump ran until water was clear. Ran system check of all zones of sprinkler system and they were all working well. Would definitely recommend and use again!!
Description of Work: Pump for sprinkler system was running but not pumping water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Patrick F.
07/2015
5.0
wells
  + -1 more
Great Job! The arrived within an hour of the call.
Description of Work: Repaired broken pipes and connected pump to 220v

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Florida Pump Service Inc
Thank you for your business and trust. We appreciate them very much.

Charles A.
06/2015
5.0
irrigation systems, wells
  + 0 more
Our irrigation pump started acting up and several companies I called for service were backed up and unable to help. Florida Pump was responsive and scheduled me the same week. Will, the technician, arrived 40 minutes late but since we were home anyway, it was not a big deal. He looked over the old pump and offered some suggestions to include repairing the water leaks. But like anything else, he could not guarantee how long the fixes would last. Because the pump was at the house when we bought it six years ago, and we had no installation history on it, we decided to have Will replace it. The estimated cost was $675 - same as their office quoted me. He quickly went to work, despite the emergence of a rain squall. Very little was used from the original installation. New fittings were installed all around. On removing and testing the bladder tank, he reported it was leaking some and should be replaced too. There was some rust on the tank so I agreed. Adding a new bladder tank increased the cost by $175. But in this case i did not want to be penny wise and pound foolish. I have not priced the bladder tanks but I would have appreciated something lower than list price considering I was replacing the entire pump/bladder tank system. But on account of my Angies' List referral, they did not charge me the $75 service call so I guess it works out. The pump comes with a warranty for parts and labor and I will rely on Florida Pump to keep it going.
Description of Work: Installed new 1hp shallow water well irrigation pump.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

Response from Florida Pump Service Inc
Thank you for your review. I am pleased to hear that the job went well and you had a pleasant experience. When we sell a pump or tank for installation we like to give the complete price as a package deal that includes parts, labor and installation equipment. We try not to surprise our customers with hidden parts cost. Occasionally another issue is discovered just like your tank. As with all our jobs, we offer senior and military discounts. We also have the Angie's List coupon. If you ever have any questions about your equipment or further comments, please feel free to contact us at our office. Thank you again for your business and time.

Robert L.
04/2015
5.0
wells
  + -1 more
I first called the company before 8AM and was told that the company was having a meeting. My number was taken and no one ever called me back. Later I called them, about 9 AM or later. I was told a technician would come by between 12 and 2 PM. After 2 PM I started calling them. The technician didn't make it until 3:30. When the tech decided there was a "pressure building" problem with the pump I chose to invest in a new pump. The tech didn't have the Myers pump on the truck so one had to be brought from the Orange Park office. The tech was very professional and friendly. I have no problem with the work that was done, only the price. I was charged $778 dollars to have a simple Myers well pump installed. On top of the $650 pump cost the $89 or $79 "service call" fee was tacked on along with tax. I called the office the next day about the service charge and the female employee was very rude to me. I was told that most of the time the company cannot even come out on THE SAME DAY. She told me I would probably have been happier using a plumber or another company. So the technician did professional work and he was courteous. The cost of this work was probably %30 too high. The office was rude and told me I should have gone with another company, which is what I will do in the future.
Description of Work: Installed a Myers well pump.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
2.0
punctuality
3.0

$778.96

Response from Florida Pump Service Inc
I am sorry that you had an overall bad experience with us. We like to pride ourselves on our quick and professional service at a reasonable price, and it sounds like we gave you none of these. Please know that the matter has been handled internally and processes are in place to insure it won't happen again. I would like it if you contacted me to see if I can help resolve some of the issues for you. Angie's List won't let me leave my name (probably why the original response never posted). Please call our office and ask for the manager and mention this review. I look forward to assisting you.

JUSTIN C.
03/2015
5.0
wells
  + -1 more
We always use these guys when something goes wrong on our well (which isn't often). We thought we had a leak in our pressure tank since there was a bunch of water on the ground all around it. We had to call them out on a Saturday (costs more) but we didn't want to wait and risk the problem getting worse. Jonny came out right on schedule and fixed the problem (it was a cracked fitting so the tank didn't need to be replaced after all). He was quick and pleasant. We'll call Florida Pump Service next time for sure.
Description of Work: Replaced parts on well pressure tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Florida Pump Service Inc
We are glad to hear that you had a pleasant experience with us. We thank you for your review and your business. If you have any questions or comments, please let us know, we're here to help.

Alice V B.
02/2015
5.0
wells
  + -1 more
I saw Florida pump on Angie's and remembered I had good experience when it had performed previous pump service. I called and it was scheduled the following day. The technician had an unexpected delay on the previous job, but was only one hour late; not inconvenient. The pump and tank function properly. Thanks, Angie.
Description of Work: Replaced the tank on the pump to my well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$497.87

Response from Florida Pump Service Inc
Thank you very much for your review and business. We are happy to hear that you enjoyed your experience with us. If you experience any problems or are in need of further assistance, please let us know, we're here to help.

steve C.
10/2014
5.0
wells
  + -1 more
Scheduling was very simple and completed in one phone call. Once scheduled, the technician Chris showed up within the 2 hr time window committed to on the morning of the appointment. I explained the situation with the pump to Chris, and he was able to quickly diagnose the issue after reviewing my setup. Within an hour, Chris had replaced the blown bladder tank and the weak check valve and the system was back up and running properly. Overall my experience with Florida Pump was outstanding and Chris did an excellent job in explaining the issue, performing the repairs, and then testing every one of my sprinkler zone to ensure the pressure switch was properly calibrated for my system. I couldn't be happier with my experience and would surly call upon them again for any pump issues I may experience.
Description of Work: Had a shallow well pump for my irrigation system that was cycling on and off when the system was off and also when running.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from Florida Pump Service Inc
Thank you for your business. We pride ourselves on quality service, and always strive to exceed customer's expectations. If you have any future issues, questions, or comments, please feel free to contact us. We're here to help.

Mort D.
08/2014
5.0
wells
  + -1 more
They were good. They completed the task as assigned. All they had to do was replace the pumps so there was not a lot of clean up or anything like that. I went with them because I was dissatisfied with the local company.
Description of Work: They re

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Florida Pump Service Inc
Thank you for your business and review. We are pleased to hear you were happy with the work. Let us know how we can serve you in the future.

Dwin F.
04/2014
5.0
septic tank, wells
  + 0 more
After having some electrical work done which we thought would solve our problem of septic pump continually tripping the circuit breaker we found out the septic pump itself was also bad. Called Florida Pump Service and they were able to come out that same day. He had replacement pump on his truck and all work was done the same day. Very prompt and professional will definitely use again!
Description of Work: Replaced septic pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Florida Pump Service Inc
We are pleased you are satisfied with our service. Thank you for your business. As always, if you have any questions or need anything at all, we're here to help.

T M.
04/2014
5.0
wells
  + -1 more
They did a fantastic job !!!
Description of Work: Pump Repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Florida Pump Service Inc
[member name removed], Thank you for your business. We were glad to hear that you were pleased with our work. If you have any future questions or issues, please let us know. We're here to help.

Carol and Dale P.
08/2011
5.0
wells
  + -1 more
The entire experience was positive. Their phone was answered by a professional and knowledgeable intake coordinator, a time window was given for the arrival of the service tech and the work was completed efficiently.
Description of Work: After a week vacation, I discovered the pump to my irrigation well was not responding. I called several well and pump contractors on Angie's list. Some did not provide the services listed on their site, others did not return a phone call. Rodney from Florida Pump service quickly determined that it was a power relay issue and he was able to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Florida Pump Service Inc
Thank you for your review. We were happy we could help your situation and we thank you for your business. If you have any future problems we're here to help. Thank You M.J. Easterling

Jennifer D.
07/2008
5.0
wells
  + -1 more
They are extremely prompt and they are very polite. I think the price might be a tad bit high for what it was but I would use them again because I trust them.
Description of Work: They came out to my house and replaced the tank on my well pump. They also checked my sprinklers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Florida Pump Service Inc
Thank you for your review. We are so pleased to hear that you enjoyed our service and would use us again. If you ever have any more problems, please let us know. Thank You, M.J. Easterling

BARBARA C.
05/2007
5.0
wells
  + -1 more
They did a great job. We were very happy that we chose this company. We did shop around quite a bit, and everyone was right around the same price for this kind of project. The guys we dealt with were just great. They were so polite and they answered all of our questions. They gave us a lot of pointers on proper care of the pump. They made sure everything worked properly before they left. They even checked the electric panel to make sure it was the correct amp size for the new pump grinder to run properly. They were great.
Description of Work: We had Florida Pump Service Incorporated come to our home and remove our old pump grinder from the well in our back yard. Then they installed a brand new 2 hp electric pump grinder that runs about 45 gallons per minute. The entire project took them most of the day to complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Florida Pump Service Inc
Mrs. [member name removed], Thank you so much for your business throughout the years. We were glad you chose us after looking around, and that you were pleased with our work. Please let us know if we can help you with anything in the future. Thank You, M.J. Easterling

08/2006
5.0
wells
  + -1 more
Florida Pump Service installed a new pump for our well. They did a great job. I appreciate that they cleaned up when they were finished including putting the fence back up.
Description of Work: Florida Pump Service installed a new pump in our home. They did a great job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Florida Pump Service Inc
Mr. [removed member name], Thank you for your business and review. We are glad we were able to help you in your situation and we thank you for your continued business. If you have any questions or comments please let me know. Thank You M.J. Easterling

08/2006
4.0
wells
  + -1 more
It was an emergency situation with the sewer backing up and flooding the basement. I did not have the luxury of choosing who to do the work. Florida Pump Service was the one that was able to get here quickly. They did the job well, but the price was high.
Description of Work: Florida Pump Service replaced a grinder pump that had quit working. The pump was used for a forced sewer line.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Florida Pump Service Inc
Mrs. [removed member name], Thank you for your review so many years ago. We appreciate your business then and in the recent years. If you ever have any concerns or questions please let us know. Thank you M.J. Easterling
    • 1(current)
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Contact information

192 Industrial Loop S, Orange Park, FL 32073

http://www.floridapumpservice.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Wells and Pumps,
Lawn Irrigation,
Water Filtration and Softening,
Septic Systems,
Pool and Spa Service,
Sewer Cleaning

FAQ

Florida Pump Service Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Florida Pump Service Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Florida Pump Service Inc does not offer free project estimates.
No, Florida Pump Service Inc does not offer eco-friendly accreditations.
No, Florida Pump Service Inc does not offer a senior discount.
Yes, Florida Pump Service Inc offers emergency services.
Yes, Florida Pump Service Inc offers warranties.
Florida Pump Service Inc offers the following services: Installation and repair of well pumps, irrigation pumps, water treatment, sewage pumps, and pool pumps. Both in our shop and on the road service. 24-Hour emergency service.

Contact information

192 Industrial Loop S, Orange Park, FL 32073

http://www.floridapumpservice.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed