About us
Here is just a small list of what we service:Mower blades, scissors, knives, clipper blades, shovels, hoes, hedge clippers, machetes -- all types of hand held tools
Business highlights
Services we offer
Landscaping & Lawn Services,Saw Sharpening & Repair,Sharpening Service,Lawn Mowers,Landscaping Equipment & Supplies,Lawn & Garden Equipment & Supplies,Lawn Mowers-Sharpening & Repairing
- 4
Assorted photos uploaded by American Sharpening Co
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
0% | ||
0% | ||
0% | ||
0% | ||
100% |
Filter reviews by service
So, it takes me another 2 weeks to get a truck and trailer big enough to bring my mower home. It's pouring rain and I'm being told that they're not going to fix my mower because I'm a "disagreeable" customer. They undid the repair and gave me my mower back. I explain to them that this is going to turn into a BBB issue due to incompetence and/or dishonesty. Didn't bother them a bit. I explained that I'd probably come to Angie's List with the details, didn't faze them a bit. They apparently have enough suckers lined up as regulars where they don't need new business. I was not allowed to have a copy of the bill which supposedly had the declination of pay from Cub . The lady at the register wanted me to sign the bill indicating I'd picked up my mower but nowhere on there did it say that the work was actually done or not done. She realized I was going to keep a copy of the bill for possible legal action and she snatched it back. So I have a photocopy of my pickup stub with the date that I dropped it off originally to prove that it was still under warranty when I brought it in.
As it turns out, after a call to Cub Cadet Customer Service, the store owner simply reported to Cub that they replaced 2 cotter pins for $140. They gave no in-depth synopsis of the work done (explaining the complexity and location of the pins). Cub thought that these pins were something that sit out in the open air and a child could replace. They're not accessible without some disassembly of the mower deck. Cub's Customer Service is going to work with me on this but Customer Service representative recommended I not go back to American Sharpening in Orange Park.
My negative observations are threefold:
1. I SHOW YOU WHERE THE PROBLEM IS, all you have to do is investigate that area. 2 pins and 25 mintues later you're done. How incompetent can you be not to see the issue for yourself, even without my pointing your nose to it...and think you can attempt to rack up an extra fee with a useless electrical diagnosis? You're supposed to be a licensed Cub Cadet repair facility for heaven's sake! Now you just appear to be an incompetent and/or dishonest shyster.
2. What keeps literate people from adequately explaining the exact nature of their work to the people who write them a check? Did they already know that Cub would not take their work seriously so they made the report to Cub as bad as possible?
3. American Sharpening's nonchalance about screwing over Cub and the customer. Cub needs to review ALL the work American Sharpening has billed them for to discover if there's a pattern of padding expense reports.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.