AC Tech Services Inc

It went very well. AC Tech was immediately responsive when the aging unit stopped cooling, actually got it cooling again, then informed us of our options/costs to continue to repair or replace the unit. We decided it was time to replace it. The initial day of installation for which I took time off from work, resulted in a no show. A call to owner Mark Schmotzer, ended with sincere apologizes, a determination of a miscommunication between his people and a promise to be there the next day. Since the old unit was still cooling, which Mark was concerned about, all was ok. I was scheduled off from work the next day so no problem there, everyone showed up on time and all worked tirelessly, going above and beyond to install the equipment and assure it proper functioning. Mark came by at the end of the day, inspecting all the work and stopped by again the next week on my day off to make sure all was well. Nearly two years after installation the unit is still working perfectly. My husband and I highly recommend AC Tech Services and Veteran Owner Mark Schmotzer. He is responsive to calls, well informed, hard working, pleasant to talk to and just a really nice guy.

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I called AC Tech Services about 4 PM.Mark called back a very short time later and we set up an appointment for the morning.Mark called before he arrived as I requested.I wanted to meet him as this is not my primary residence .He was there on my arrival.Worked quickly and was happy to explain what he was doing and why.The unit is old and was frozen up.Mark carefully weighted out the freon and billed me accordingly.I will have to get a new unit shortly but Mark believes I will get another eight months or so out of this twenty something year old air conditioner.All of the work was done by 11AM.I am very pleased with the quality value and service I received . Thank You Mark and AC Tech

Mark is always a pleasure to work with. He is knowledgable and takes care of his customers.

First day home from vacation only to discover air handler was leaking all over the floor. Called a few Angie list companies and this was the first to have a person answer. When she found out I was just home from vacation and had to be at doctor and work tomorrow, she had me hold and found a serviceman willing and able to come out at end of today. Derek and apprentice called when 20 minutes away: both very polite, professional and efficient. The problem was quickly assessed and corrected- a clogged drain pipe that they blew out. Derek clearly answered my questions and they both took a look at a few other vent questions I had and offered options which included "nothing needed right now, unless I really wanted"...always good news I was then given coupons to use for today's service plus in the future.... Will definitely use again

very happy with the service.

Mr. Schmotzer was nice enough to let me follow him around as he did his inspection. He was more thorough than I could have even imagined. He even set a thermometer on the thermostat to make sure it was working properly.

I was very pleased and satisfied. I will continue to use them.

Estimate was made and agreed upon after discussion about services, quality, length of time for services performed etc. Work was performed in a timely manner with a little difficulty during install. Inspector followed up after work completed and some minor repairs made completed the job to our satisfaction. Completely satisfied with the quality, service and professionalism from this company and would very quickly not only use them again but strongly suggest others do the same.

excellent

They are always professional, informative and reasonable. They clearly discuss the options, if there are options, for resolving your problem. I would definitely recommend them.

Replaced low efficiency HVAC system with ultra high efficiency unit. Took advantage of tax credit and Clay electric rebate. Owner owned and operated company. They are extremely professional, prompt, highly knowledgeable and no pressure.

He was very pleasant and very thorough.

This work was recommended by this company from an earlier service call. My husband and I debated whether or not this work was necessary but decided to go ahead with it. The technician showed the coils to me before he cleaned them and then afterward. What an amazing difference. Most of his time was spent working on the box the air handler sits on (it is in an outdoor utility room off of a carport), removing all the crumbling internal material that was being sucked up into the unit and then blown into each and every room. No wonder we always had so much dust! He intricately sized and replaced that material. cleaning up every bit of dust and debris.He showed me the large bag full of removed material. Next he installed a filter rack situating the filter directly under the coils rather than much further away as it originally had been. He sealed everything completely and neatly (I am very particular about neatness), removed the bag of debris and left the air handler looking better than it ever has. I was very impressed with his work and even more impressed that the air in the house actually "feels" cleaner and dust has been significantly reduced. We should have had this done a long time ago! We have used AC Tech at least 2 times before and each time the service has been great. From the courteous, helpful ladies that answer the phones and call ahead informing of the tech's arrival to the techs themselves, everyone has been very nice and very professional. We will use them again and recommend others to use them as well.

Technician arrived on time, got right to work and kept me informed of what he was doing. He worked diligently, was very professional and left no mess. Recommendations with a quote for additional work were also made.

WE REALLY LIKED THE QUALITY OF THEIR WORK. THEY WERE HERE ON TIME AND DID THE JOB THEY WERE SUPPOSED TO DO. THE WORKERS WERE VERY POLITE AND RESPECTFUL TO MY FAMILY.