JR Quality Appliance Service

Appliance Repair

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a local family owned business. We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectation of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, Regardless of how large or small the job. Unfortunately, we do not do warranty work, work on gas appliances or commercial units.

Business highlights

5 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

We offer services on all major appliance brands. The appliances we work on are refrigerator, freezer, deep freezer, dish washer, oven, stove, microwave, dryer, washer and garbage disposals. We also perform vent cleans and install water heaters (not serviced).

Services we don't offer

Unfortunately, we do not offer/service warranty work, gas appliances and commercial units.

Amenities

Senior Discount

yes.

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.795 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 95 reviews

Michael J.
10/2024
5.0
appliance repair
  + -1 more
What a great referral…very professional..showed up when he said he would…did diagnosis of issue…told me what was needed for repair…ordered necessary parts they came in early and showed up 2 days sooner then expected. I recommend JR for your appliance repair needs…THANK YOU
Description of Work: Washing machine load balance issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from JR Quality Appliance Service
Thank you so much for your kind words!

Jill M.
08/2024
5.0
appliance repair
  + -1 more
Went great! Job was done very quickly as soon as the parts were delivered. We thought the service fee should have applied towards the job as other companies do, but JR was prompt, courteous, experienced and we will use him again.
Description of Work: Washing machine repair, price below included parts

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from JR Quality Appliance Service
Thank you!

Diane V.
07/2024
5.0
appliance repair
  + -1 more
Great! He did a great job & was so helpful to make sure I knew how to save the food in my refrig & freezer. When the part arrived earlier than expected, he called to come right away. I have already recommended him to others.
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JR Quality Appliance Service
Thank you for your kind words!

Rick H.
06/2024
5.0
appliance repair
  + -1 more
Very experienced and gave helpful advice
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from JR Quality Appliance Service
Thnk you!

Jeff K.
04/2024
5.0
appliance repair
  + -1 more
Great he did a really good job. Dishwasher works perfectly.
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JR Quality Appliance Service
Thank you!

Matthew C.
04/2024
5.0
appliance repair
  + -1 more
Very knowledgeable and on time highly recomend.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from JR Quality Appliance Service
Thank you!

Vanessa D.
04/2024
5.0
appliance repair
  + -1 more
Everything was great! JR arrived on time and explained the problem with our washer and how to proceed. I learned a lot about the inner workings of the machine and completely understood the problem. JR gave us options and ideas of how to proceed. JR was professional, knowledgeable and very nice. I would recommend JR services to everyone for all your repair and service needs!
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Trinity C.
01/2024
5.0
appliance repair
  + -1 more
Quick and efficient. Good communication
Description of Work: Dishwasher install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from JR Quality Appliance Service
Thank you!

Liz F.
12/2023
5.0
appliance repair
  + -1 more
JR was efficient & quick in diagnosing the problem with my washer. On his first visit, he diagnosed the problem, ordered the necessary part & scheduled the date for installation based on expected receipt of the part. When he returned with the part, JR was again, quick & efficient with the installation. JR was also very pleasant on both visits. I would certainly consider using his services again.
Description of Work: Appliance Repair. My 20+ years old Maytag washer needed a new timer assembly unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from JR Quality Appliance Service
Thank you!

Sue P.
12/2023
5.0
appliance repair
  + -1 more
JR advised me of the problem with my stove, the digital screen wasn't working properly. He explained the cost involved to replace the screen and the time it would take to order the part. JR was prompt, professional and truly a kind man. I would recommend him and use his services, if needed, again.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from JR Quality Appliance Service
Thank you so much for your kind words!

Tina Y.
09/2023
5.0
appliance repair, small appliance repair
  + 0 more
I got a quick call as soon as I enquired. Engineer was prompt and quick!!
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JR Quality Appliance Service
Thank you!

Sandra C.
09/2023
5.0
appliance repair
  + -1 more
Diagnosed problem right away. Had to order parts Returned me day and service was completed. Great service.
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JR Quality Appliance Service
Thank you!

Teresa C.
09/2023
5.0
appliance repair
  + -1 more
JR was very helpful and professional made appropriate recommendations and took care of repairs same day
Description of Work: Appliance Repair washer dryer check
Rating CategoryRating out of 5
Yes, I recommend this pro
$625

Response from JR Quality Appliance Service
Thank you!

JOHN H.
09/2023
5.0
appliance repair
  + -1 more
Good. Diagnosed and repaired quickly.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from JR Quality Appliance Service
Thank you!

Kaylor B.
08/2023
5.0
appliance repair
  + -1 more
Requested a consult/quote on a Sunday, 5-minutes later got a phone call, showed up next morning at 10am to uninstall old dishwasher/install new dishwasher. Great job, very friendly, and super knowledgeable.
Description of Work: Uninstall / install dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from JR Quality Appliance Service
Thank you!

FOREST W.
08/2023
4.0
appliance repair
  + -1 more
Repair was on time however price that was charged was to high. Also diagnoses fee was not subtracted from repair fee once he was awarded the repair. Old parts that was removed was not shown or their failure explained. Once again work was good and I don't mind paying but a realistic charge is good business.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$440

Response from JR Quality Appliance Service
Hello. Our service call is not deducted from parts or labor. You are explained over the phone which you agreed to upon your appointment. We normally do not take pictures of parts because for us it’s just unnecessary, it’s not a need for us. We are a family owned and operated business. We do not have multiple people coming in and out of your home. It’s just JR on the field. JR explains everything that is needed for the unit to work properly (parts) so everything was in fact explained to you. You also have 30 days to call back to make the actual appointment, which after JR left, you called back within that day for us to order the parts to proceed with repairs. So you knew the total and how our business worked. The unit also seems to be working fine as well. We always want our customers to be happy, but unfortunately that is not the case for all. Thank you for your feedback.

Deborah W.
06/2023
5.0
appliance repair
  + -1 more
Not as well as I wanted it to. The washer can't be repaired the cost is higher than replacing the washer. Service Technician was very helpful and I would definitely use his service again.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from JR Quality Appliance Service
We are very sorry that the outcome was not what you originally wanted it to be but we are glad that we could help you in some way by the information that was given. Thank you!

Ken F.
05/2023
4.0
appliance repair
  + -1 more
Ok. However I ended up buying a new dishwasher anyway.
Description of Work: Dishwasher repair.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$650

Response from JR Quality Appliance Service
Thank you.

Kim E.
05/2023
4.0
small appliance repair
  + -1 more
Helped us to install a dishwasher that a big box store couldn’t
Description of Work: Dishwasher install
Rating CategoryRating out of 5
Yes, I recommend this pro
$1

Response from JR Quality Appliance Service
Thank you.

Cecil A.
04/2023
5.0
appliance repair
  + -1 more
Still in progress, waiting on parts.
Description of Work: I e maker wuit
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JR Quality Appliance Service
Thank you

Ramamoorthy N.
04/2023
1.0
appliance repair
  + -1 more
I set up a diagnosis service with option to contract repair service. Diagnostic service was not satisfactory as the serviceman said he would have to replace 4 parts (magnetron, diode, transformer and capacitor)- and he said so- without even removing the unit from the wall to test. The very next day, I engaged GE servicemen and they took the unit off the wall and after testing, found that only one part was defective (magnetron). They advised to replace 2 - magnetron+ diode (not 4) and charged me half of what I was quoted by JR service.
Description of Work: Built-in Microwave repair

Rating CategoryRating out of 5
quality
1.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$89

Response from JR Quality Appliance Service
Hi! So sorry that you were not satisfied with our service. From our understanding you were wanting GE to come out because you had some sort of warranty with them, they provided you with a longer warranty than we could (which is what was stated in our phone call, since you were not at the home at all during the service). For the parts, when the magnetron is no longer working, we advise to replace the others along with it for longer and better results. With dealing with a huge company like GE (including the warranty) they will always be able to provide you with competitive prices compared to a small family owned business like us. Nonetheless, we appreciate your feedback!

Michelle E.
11/2022
5.0
small appliance repair
  + -1 more
He was very professional and fixed my dryer quickly.
Description of Work: Fixed dryer
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JR Quality Appliance Service
Thank you!

Deborah P.
08/2022
5.0
appliance repair
  + -1 more
Excellent! Very professional, on time, reasonable pricing, polite & personable. Have not had any problems since repair.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from JR Quality Appliance Service
Thank you!

Lillian. M.
08/2022
5.0
small appliance repair
  + -1 more
JR is an efficient and highly professional company. Not only are their prices competitive but their service was outstanding. JR came to my home and was personable and very knowledgeable. He took extra care to be sure that my my new disposal was working .
Description of Work: Replace and install garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from JR Quality Appliance Service
Thank you!

Deborah P.
07/2022
5.0
small appliance repair
  + -1 more
Excellent!! Polite, professional & did a great job!! Will hire again.
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from JR Quality Appliance Service
Thank you!

Contact information

1572 N Silverstone Ct, Orange City, FL 32763


Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

JR Quality Appliance Service is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

JR Quality Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, JR Quality Appliance Service does not offer free project estimates.
No, JR Quality Appliance Service does not offer eco-friendly accreditations.
No, JR Quality Appliance Service does not offer a senior discount.
Yes, JR Quality Appliance Service offers emergency services.
No, JR Quality Appliance Service does not offer warranties.
JR Quality Appliance Service offers the following services: We offer services on all major appliance brands. The appliances we work on are refrigerator, freezer, deep freezer, dish washer, oven, stove, microwave, dryer, washer and garbage disposals. We also perform vent cleans and install water heaters (not serviced).
Unfortunately, we do not offer/service warranty work, gas appliances and commercial units.

Contact information

1572 N Silverstone Ct, Orange City, FL 32763


Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM