JR Quality Appliance Service

Appliance Repair

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a local family owned business. We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectation of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, Regardless of how large or small the job. Unfortunately, we do not do warranty work, work on gas appliances or commercial units.

Business highlights

6 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

We offer services on all major appliance brands. The appliances we work on are refrigerator, freezer, deep freezer, dish washer, oven, stove, microwave, dryer, washer and garbage disposals. We also perform vent cleans and install water heaters (not serviced).

Services we don't offer

Unfortunately, we do not offer/service warranty work, gas appliances and commercial units.

Amenities

Senior Discount

yes.

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
1%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-75 of 100 reviews

William B.
08/2020
5.0
appliance repair
  + -1 more
JR came the same day we called and called before he arrived. Drove through a terrible storm to get here, quickly repaired our ancient refrigerator and for a reasonable price. We are are very happy with the service and will call JR again as well as recommending him to friends and family!
Description of Work: refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from JR Quality Appliance Service
Thank you!

Brittany W.
08/2020
5.0
appliance repair
  + -1 more
They provided me with a time frame the same day I called and arrived within that time. JR was incredibly polite and discussed what I was seeing happen with my fridge, which turned out to be normal, but said for sure to call them if I had any other concerns within the month since it is covered! I would definitely suggest them for others and would use them in the future!
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from JR Quality Appliance Service
Thank you!!

Ken K.
08/2020
5.0
appliance repair
  + -1 more
All work was preformed promptly and efficiently. I will call them again if I ever need appliance service.
Description of Work: Check nonworking dishwasher, repairs cost exceeded value of washer. A new dishwasher was purchased and installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from JR Quality Appliance Service
Thank you!

David S.
07/2020
5.0
appliance repair, small appliance repair
  + 0 more
Technician arrived on time and completed the work in an efficient manner. Good experience.
Description of Work: Microwave Door Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from JR Quality Appliance Service
Thank you!

Janine M.
07/2020
5.0
appliance repair
  + -1 more
Wonderful. Fantastic. This is a family owned business. And from the young woman who answered the phone tell JR finish the word, this is been the most delightful repair experience I’ve ever had. I would hire them again without a moments hesitation
Description of Work: Water line to refrigerator, spin cycle on clothes washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from JR Quality Appliance Service
Thank you!!!

Cris M.
07/2020
5.0
appliance repair
  + -1 more
Great! Very professional and directed me to an electrician to resolve the problem
Description of Work: Stove not working correctly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from JR Quality Appliance Service
Thank you!!

Sandra R.
07/2020
5.0
appliance repair
  + -1 more
Very responsive. They were able to come out same day, identify problem, order part, and come back to install. Very polite and professional.
Description of Work: Dishwasher was leaking and needed a new pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from JR Quality Appliance Service
Thank you!!

Debby E.
07/2020
5.0
appliance repair
  + -1 more
They were great!! I will definitely call them again for another project Thanks guys u were awesome!!
Description of Work: Ice machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from JR Quality Appliance Service
Thank you!

Cheryl M.
07/2020
5.0
appliance repair
  + -1 more
I would highly recommend JR and JR Quality Appliance Service in the future.
Description of Work: I have a Kitchenaid stove that needed repair. Three of my burners were not heating or working properly. JR took his time and evaluated my stove and gave me a quote for the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JR Quality Appliance Service
Thank you!!

Dave C.
07/2020
5.0
small appliance repair
  + -1 more
Great, quick service from the gentlemen at JR. would definitely call them for any future projects.
Description of Work: Garbage disposal replacement

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from JR Quality Appliance Service
Thank you!

marjorie D.
06/2020
5.0
appliance repair
  + -1 more
on time, WEARING MASK, polite and professional
Description of Work: washer leak and disposal problem

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from JR Quality Appliance Service
Thank you!

Rose S.
06/2020
5.0
appliance repair
  + -1 more
It went great. They were on time and wore masks and gloves which is very important right now. They were polite and answered all my questions. I would definitely call them again.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from JR Quality Appliance Service
Thank you!

DAVID P.
06/2020
5.0
appliance repair
  + -1 more
Great. JR had great knowledge. tested everything to determine what needed to be replaced. Returned the next day to install new ice maker and sensor boards. Ice maker works great now. Highly recommended.
Description of Work: New icemaker

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Response from JR Quality Appliance Service
Thank you 😊

Melinda M.
06/2020
5.0
appliance repair
  + -1 more
Wonderful. Two guys called yesterday to set up the appointment, called 15 minutes out, came close to the early part of the window. They got the job done very quickly and cleaned up after themselves.
Description of Work: Dryer Fix. Wasnt Heating.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JR Quality Appliance Service
Thank you!

Laurie E.
06/2020
5.0
appliance repair
  + -1 more
The entire experience from setting the appointment to the completion was handled professionally, promptly and with precaution for COVID 19 guidelines. I highly recommend this family owned company
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from JR Quality Appliance Service
Thank you!

sharon L.
06/2020
5.0
appliance repair
  + -1 more
Great job! Definitely good service. I would recommend them any time.
Description of Work: dishwasher repair and oven door repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$984.11

Response from JR Quality Appliance Service
Thank you!

Penni B.
06/2020
5.0
appliance repair
  + -1 more
JR Quality Appliance Service - the JR Team discovered the freezer door was frozen shut with a large iceburg. After the thaw - final discovery was ice maker was leaking. JR Team had new replacement part on their truck - yes, very good guys.
Description of Work: Freezer door would not open

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from JR Quality Appliance Service
Thank you!!

Judy A.
05/2020
5.0
appliance repair
  + -1 more
They took my call at about 9:00 on Memorial Day evening. They helped me figure out how to turn off water and made an appointment for the next day. They replaced the ice maker and fixed two other problems that needed fixed. They were great and if needed in the future I will call them. Their magnet with their number is now on my frig.
Description of Work: Refrigerator ice maker was pouring water out and flooding the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from JR Quality Appliance Service
Thank you! Glad we could assist you and fix the problem promptly!

Anthony F.
05/2020
3.0
appliance repair
  + -1 more
" Came out again on the 11th because the fridge wasn't producing ice...Said it was my fault because I was using too much ice or opening up the fridge too much. Didn't charge for coming out on the 11th...Still wasn't making ice so he came out again on the 15th. He said it was working fine. Charged me 2 times for coming out on top of the original fee... He said if"" i come out there and your icemaker is working, I'm going to charge you a service charge""...So when he came out he took icemaker out of fridge and ran it under hot water, dumped the ice out.. said hey its working fine. He charged me to come out and fix the icemaker when it should have been taken care of in the original work. I also noticed he price gouged me on the parts...."
Description of Work: "Came out first on May 7th, diagnosed issue. Came out again on May 8th with parts...Came out to fix fridge which was going on and off, he ordered new motherboard for fridge.... Did the work on the 8th.... Came out again on the 11th because the fridge wasn't producing ice...Said it was my fault because I was using too much ice or opening up the fridge too much. Didn't charge for coming out on the 11th...Still wasn't making ice so he came out again on the 15th. "
Rating CategoryRating out of 5
$999.53

Response from JR Quality Appliance Service
Sorry you feel that way. The technicians went to your home three separate times to fix and look over the ice maker and main control board. They installed a new ice maker and main control board the first time then two separate times went out because you said it wasn't working properly when in fact it was. The technician explained that he can not keep coming to your home and their be nothing wrong with the unit. The technician explained when he went out for the third time that you would be charged an additional service call if there was nothing wrong with the unit and you agreed. The unit is working properly and we are glad for that. You also were charged another service call for a complete other unit (each unit has its own 30 day warranty and parts are covered for 1 year). All of our pricing is based on the blue book flat rate guide.

Scott M.
05/2020
5.0
appliance repair
  + -1 more
Great work. They were prompt and quick to repair. Very friendly also.
Description of Work: Washer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JR Quality Appliance Service
Thank you.

Jerrie C.
05/2020
5.0
appliance repair
  + -1 more
Service was great! They assessed and fixed the problem in just a few minutes. Very friendly and "knew their stuff". Would definitely hire them again.
Description of Work: Washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Response from JR Quality Appliance Service
Thank you!

Connie H.
05/2020
5.0
appliance repair
  + -1 more
wonderful company to deal with from the office to the repair men came back to assure all was working fine a week later
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from JR Quality Appliance Service
Thank you!

robert O.
04/2020
5.0
appliance repair
  + -1 more
The repairmen performed the necessary tests to restore service in a professional manner. Very satisfied.
Description of Work: Washing machine repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JR Quality Appliance Service
Thank you!

Norma K.
04/2020
5.0
appliance repair
  + -1 more
I would definitely use JR Quality Appliance Repair again. They were prompt in their arrival. They explained the problem as well as the repair/replacement needed. They were very pleasant to deal with, and the repairs were completed in a timely manner. The cleaned up the work area once the work was completed. Overall a great experience with this company. Highly recommended.
Description of Work: Refrigerator. Ice maker repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$743

Response from JR Quality Appliance Service
Thank you for your kind words!

Frank M.
04/2020
5.0
appliance repair
  + -1 more
Two gentlemen came over. One of them being the owner. I found both of them to be very professional and knowledgeable. I would not hesitate to use them again, or to refer them, Frank M.
Description of Work: Dishwasher and Fridge.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JR Quality Appliance Service
Thank you for the kind words. We appreciate it! Glad we could assist you. Have a great day.

Contact information

1572 N Silverstone Ct, Orange City, FL 32763


Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
OTH-015995-2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

JR Quality Appliance Service is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

JR Quality Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, JR Quality Appliance Service does not offer free project estimates.
No, JR Quality Appliance Service does not offer eco-friendly accreditations.
No, JR Quality Appliance Service does not offer a senior discount.
Yes, JR Quality Appliance Service offers emergency services.
No, JR Quality Appliance Service does not offer warranties.
JR Quality Appliance Service offers the following services: We offer services on all major appliance brands. The appliances we work on are refrigerator, freezer, deep freezer, dish washer, oven, stove, microwave, dryer, washer and garbage disposals. We also perform vent cleans and install water heaters (not serviced).
Unfortunately, we do not offer/service warranty work, gas appliances and commercial units.

Contact information

1572 N Silverstone Ct, Orange City, FL 32763


Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM