Home Safety Solutions

Service was excellent.

Absolutely fantastic.

great. on time and complete

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They did an excellent job.

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Wonderful. It was so easy.

The job was well done.

This company is one of the best contractors I have ever dealt with. I' m still amazed that they arranged all appointments and manufacture of all materials in such short time frames. The sales rep was excellent and communicated with me via telephone calls and email. They met or exceeded due dates for engineering and installation. The installers were very diligent, knowledgeable, and patient in explaining and teaching me how to manage each of the window and door solutions. This was a major concern for me and I am very comfortable that I know how I am going to put up and remove the coverings. Finally, I found their prices very competitive and their materials high quality. Other than requesting a reasonable deposit, they have never pushed for payment. In fact, I have initiated the calls to arrange billing after the work was done. They will also complete the paperwork required for the My Safe Florida Home rebate. Kudos to everyone and thanks!

I just want proof that the shutters have the codes so that I will be in compliance with Fla. state building codes. I have talked to someone at the company and they keep telling me they will send me something to confirm shutters have codes and what they are so I can file that for insurance.

I called to order the film for my 3 windows and received an appointment for 1:00 later that week. The installers arrived on time, installed the film, replaced the furniture I had moved to enable them to access the windows, and thoroughly explained what would be happening while the film cured, as well as the warranty. They were very pleasant and capable and I am completely satisfied. I would highly recommend this company.

I had searched for an installer of hurricane screening in Tampa for some time and am grateful to Home Safety Solutions for providing this service. While I wish the screening came with insurance mitigation credits, we have no doubts that it is a worthwhile investment, and it is currently the cheapeast available option for a large porch or Florida room. The work was done on-time, within budget, and competently, and the staff showed how to put up the screening when a storm is imminent.

THIS COMPANY REFLECTS POORLY ON ANGIES LIST SERVICE, IT WAS BASED ON THAT RECOMMENDATION I SELECTED THEM.

Lady on the phone was very rude. They are supposed to call back. I wouldn't go with them if they did because of her.

IT WAS A VERY CLEAN, SATISFACTORY TRANSACTION. I WAS IMPRESSED WITH THE COMPANY.

IT TOOK 3 MONTHS AND NUMEROUS CALLS ON OUR PART TO GET ANY RESULT--WELL INTO HURRICANE SEASON. ALL SORTS OF EXCUSES. EVERY TIME WE INQUIRED AS TO WHEN THE SHUTTERS WOULD BE INSTALLED, WE HAD TO CALL A SPECIAL NUMBER THAT HANDLES ''PUBLIC RELATIONS CONCERNS.'' AFTER FINALLY THREATENING THEM WITH AN ATTORNEY AND 8 ON YOUR SIDE, THEY ''MIRACULOUSLY'' SHOWED UP THE FOLLOWING DAY TO INSTALL THEM. INSTALLATION IS POOR-THE PANELS ARE NOT SECURED PROPERLY. SEVERAL SHEETS OF LEXAN ARE QUITE LOOSE. WE FEAR THEY WILL NOT HOLD UP IN A STRONG WIND, LET ALONE A HURRICANE. THEIR RESPONSE:''THAT'S THE BEST WE CAN DO.'' VERY ALOOF AND INDIFFERENT. IT WOULD HAVE BEEN A LOT CHEAPER AND WE WOULD HAVE HAD A LOT LESS GRIEF HAD WE JUST GONE TO A LOCAL HARDWARE CHAIN. STAY FAR AWAY FROM THIS COMPANY!

WE HAD THIS INSTALLED THREE YEARS AGO, AND WE HAVE NOT HAD A WINDOW FAILURE YET THROUGH THREE HURRICANES AND IT SAVES US 5% ON OUR HOME INSURANCE. EXCELLENT SERVICE, PRODUCT, AND PEACE OF MIND. IT IS SO NICE NOT TO EVER HAVE TO BOARD UP WITH THESE STORMS. I ALSO SAVE ABOUT $50 A MONTH ON MY ELECTRIC BILLS WITH THIS TINT. GREAT PRODUCT AND SERVICE.

THEIR PRICES WERE EXPENSIVE AND I HAD NOT PLANNED ON SPENDING THAT MUCH. I WILL SHOP AROUND BEFORE I MAKE A DECISION.

THOUGH IT TOOK SEVERAL WEEKS TO SCHEDULE THE INITIAL ESTIMATE, THE COMPANY DID A WONDERFUL JOB OF EXPEDITING THIS ORDER, I CALLED THEM AFTER THE OFFICIAL START OF HURRICANE SEASON, SO IT WAS VERY BUSY. DESPITE THIS THEY WERE ABLE TO GET THE MATERIALS MADE AND INSTALLED IN ONLY ABOUT SEVEN WEEKS FROM THE ORDER TIME RATHER THAN 10-12 WEEKS NORMAL WAIT TIME PRINTED ON THE ORDER FORM. THEY LABELED THE PANELS AND GAVE ME A DRAWING OF MY HOUSE WITH ALL WINDOWS NUMBERED, EVEN THOUGH I ONLY ORDERED SHUTTERS FOR THREE. I AM VERY PLEASED WITH THE SERVICE, ESPECIALLY SINCE THE HURRICANE SHUTTERS BUSINESS IS ONE NOTORIOUS FOR CON MEN AROUND THIS TIME OF YEAR. THERE IS APPARENTLY A SHORTAGE OF ALUMINUM, SO IT HELPED THAT I WAS GETTING LEXAN SHUTTERS, WHICH I RECOMMEND, THEY'RE CLEAR SO YOU CAN LEAVE THEM UP WITHOUT BLOCKING OUT THE LIGHT AND LOOKING ''BOARDED UP.''

FROM START TO FINISH I HAVE NOTHING BUT THE HIGHEST COMPLIMENTS FOR THIS COMPANY. THE REP WHO CAME TO MEASURE AND GIVE ME AN ESTIMATE, (MR. BALDWIN,) WAS PROMPT AND EXTREMELY KNOWLEDGEABLE ABOUT THE PRODUCT. ALL PHASES OF THE INSTALLATION WERE EXPLAINED TO ME. I WAS GIVEN SAMPLES OF THE PRODUCT TO INSPECT AND IT'S FEATURES WERE CLEARLY EXPLAINED. THE CREW THAT CAME OUT TO DO THE JOB ARRIVED WHEN THEY SAID THEY WOULD AND IMMEDIATELY WENT OVER THE WORK TO BE DONE WITH ME. THEY MADE SURE THAT THEY KNEW WHAT I EXPECTED TO HAVE DONE. THE GENTLEMEN WERE VERY METICULOUS ABOUT ALL ASPECTS OF THE INSTALLATION. THEY EXPLAINED TO ME STEP BY STEP WHAT THEY WERE GOING TO DO AND MADE CERTAIN THAT I KNEW THAT THE GASKETS INSTALLED ON THE EDGES OF THE FILM ON THE SLIDERS WOULD NOT SET COMPLETELY FOR 24HRS AND TO KEEP THE PETS AWAY FROM IT. THEY ALSO TOOK CARE NOT TO LET MY PETS OUT WHEN THEY OPENED THE DOOR. ON COMPLETION THEY CLEANED UP EVERYTHING.

NOT IMPRESSED THUS FAR. GIVEN THAT THIS IS A COMMON MISTAKE - PARTICULARLY IN THIS INDUSTRY, BECAUSE THEY'RE SWAMPED DUE TO LAST YEARS HURRICANES - I CAN OVERLOOK IT, IF THEY EVER CALL ME BACK TO RESCHEDULE. BUT THEY ARE WORKING WITH 2 STRIKES AGAINST THEM.

DAVID WAS VERY PLEASANT AND SOLD US ON THE COMPANY IMMEDIATELY WHEN WE MET HIM AT THE ST. PETERSBURG HOME SHOW. OUR ESTIMATE WAS SCHEDULED FOR TWO WEEKS AFTER WE CALLED THE COMPANY. DAVE CALLED AND TRIED TO CANCEL OUR APPOINTMENT ON THE DAY WE WERE EXPECTING HIM AS HE FELT THEY WERE BOOKED TOO FAR IN ADVANCE FOR INSTALLATIONS. WE WOULD LIKE TO HAVE THEM DO OUR INSTALLATIONS BUT AT THIS TIME THEY ARE BOOKED FIVE MONTHS OUT AND NOT GUARANTEEING THE PRICES AT THAT TIME.

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