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Friend's Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Cost is determined by the job. Family owned & operated for over 30 years. 24/7 Emergency service available, Senior discount. Call for a Friend's Price first!

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing repair, drain cleaning, sewer replacement, water-filtration, remodel service, hot water heater repair, water softeners, leak detection and repair, garbage disposals, toilet repair and replace, faucet replacement or repair

Services we don't offer

Septic cleaning.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7186 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-186 of 186 reviews

Fred C.
09/2009
5.0
plumbing
  + -1 more
I like their promptness, they are reasonable and professional.
Description of Work: I use them for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

WILLIAM C.
08/2009
5.0
plumbing
  + -1 more
They don't push sales on you. The service people are knowledgeable and professional. They do good service.
Description of Work: They put in a water softener, installed the under sink filtration unit, and unclogged our drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181

amish P.
08/2009
5.0
plumbing
  + -1 more
start to finish was perfect. fast reliable and quality work.
Description of Work: I have a hotel local to the area and anytime I have any major or minor needs I use these guys. They are professional, work quick and efficiently, but are a bit on the pricey side. Though its more expensive than other guys you definitely get your moneys worth from them.. I will continue to use them so long as I have my business. They have done everything from completely overhauling my old plumbing system, and replacing water heaters.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

LEEANNE P.
07/2009
5.0
plumbing
  + -1 more
We have had a good experience with them. Although he was just a boy, the person who came out was very knowledgeable. He came out within a couple of days and the quality of his work was good.
Description of Work: I think we have a yearly contract with Friend's Plumbing. Their person came out yesterday for an annual checkup and he went around checking if everything was working fine. He had to do small things like putting in a filter.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Sandra S.
07/2009
5.0
plumbing
  + -1 more
Went above and beyond. Arrived on time. Made other necessary changes for safety reasons without charging extra. The guys that performed the work were neat, professional and friendly. Did a great job.
Description of Work: Raised Water Heater to meet standard code. Went above and beyond, making other necessary repairs for safety without charging extra. The guys that performed the work were neat, professional and friendly. Did a great job would recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

STEVEN E.
06/2009
5.0
plumbing
  + -1 more
I have been using them for about five years. They are always the ones that I call when I have a problem. They are always out quickly when I call them. They have good prices and first rate service.
Description of Work: I use Friend's Plumbing Incorporated for my plumbing needs. They have done multiple repairs as well as installing bathtubs and toilets for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Stacy K.
06/2009
5.0
plumbing
  + -1 more
Problem solved. We were losing water and water bills were high - water was running due to leak. No more problems.
Description of Work: Repaired leak at main water service on customer side. Always prompt, reasonable, and seem to really know what they're doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193.4

JANN R.
01/2009
5.0
plumbing
  + -1 more
I had some new sink and fixtures put in the kitchen. They are coming out to install a part on my water heater. They are very good. They were very friendly. They came out the very same day that I called. There more then ready to help you on the phone. They also do the plumbing for the office I work for. They treat everybody very well. Their name means exactly what it is.
Description of Work: The last time Friend's Plumbing came out was to check on all the pipes and faucets and the commodes. They do it once a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Natonia C.
10/2008
5.0
plumbing, water heater repair
  + 0 more
I would give them a 4 out of 5. They were prompt and they were very polite. They were also very efficient. I would recommend them to anyone who is looking for good plumber.
Description of Work: They came out and replaced my water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JIM H.
10/2008
3.0
plumbing
  + -1 more
It was okay, though not being a plumber, I have to trust their advice. The plumber was a young eastern European guy that spoken broken English. The first time he was here. We had others from this company in the past.
Description of Work: Bathroom sinks (5): cleaned drains and replaced parts.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Steven A.
09/2008
5.0
plumbing
  + -1 more
He came one week, and I had bought the wrong size toilet, it didn't fit. He told me he could get the correct one for me (it's an odd size) and also told me what specifications I needed, if I wanted to get it myself. I decided to get it myself so I could see it before I had it installed. He didn't charge me for the call. A week later he came and installed the new toilet I had obtained. He came on time, was courteous, quick and did a great job cleaning up after himself.
Description of Work: Had toilet and tank replaced with toilet I had purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

FRANCINE R.
08/2008
5.0
plumbing
  + -1 more
They are super honest. They come in with a book showing how much each job will cost and how long the job should take. They stick to prices and don't ever try and push anything else on you. Their priority is the customer not their own bottom line.
Description of Work: I have used them for two years now for all my plumbing service needs. Most recently had the do repairs to my tub and shower. They replaced fixtures and some tile work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Charles W. L.
05/2008
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Rapid response to initial call in terms of scheduling, prompt arrival, service performed cleanly and professionally. Overall excellent experience.
Description of Work: Install new water heater and pan, added water overflow pipe; remove old water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$674.51

Response from Friend's Plumbing Inc
Thank you [member name removed]!

JUDITH G.
03/2008
5.0
plumbing
  + -1 more
I was very happy with the work. The price was in the $1,000s, but the work was quite extensive. They were very punctual and let me know ahead of time before they did anything. They were very tidy and didn't leave a mess. They were able to come out in an emergency.
Description of Work: They replaced a toilet and did some plumbing work in my condo. They also did some work for me in a condo that I sold. I had them replace some pipes in the wall that were very old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
02/2008
1.0
plumbing
  + -1 more
Second visit was 6 months later. The faucet is leaking, they send a technician and a sales men again. Same routine, the tour and all. My father refuses all additional repairs. This time the tech asked to use the bathroom before leaving the no charge warranty repair. A couple of hours later, my now 82-year-old dad goes into the bathroom to find the faucet no longer works in there. Strange it worked fine the day before. He looks at it, and takes the easily removable parts apart, reassembles it and it now works fine. Coincidence? I don t think so. Never again will we call Friends Plumbing. Nor should anyone else. I am a 47-year-old mechanical contractor and I am saddened by this kind of behavior.
Description of Work: First visit they came in to replace a faucet in the kitchen. They sent a technician and a salesmen. The salesmen does all the talking. The faucet will be this much and may I take a walk around the house and give you an assessment of your plumbing needs. My 81 year old father says sure. My dad follows him around the house. After the tour he sits down at the kitchen table, writes up an estimate. My father refuses all repairs except the faucet. He pays the bill and they leave.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Response from Friend's Plumbing Inc
OUR TECHNICIAN WAS AT THE MEMBER'S 82 YEAR OLD FATHERS HOME ON AUGUST 9, 2006 AND REPLACED A NEW KITCHEN FAUCET. WE HAVE NEVER AGAIN BEEN BACK TO THIS HOME. NOW ON FEBRUARY 26, 2008.....YES, ONE AND A HALF YEARS LATER...WE GET THIS REPORT. WE DON'T NOT BELIEVE THERE IS ANY MERIT TO THIS REPORT. IT IS NOT POSSIBLE FOR US TO EVEN RESPOND TO A SITUATION THAT IS SO VERY OLD. WHEN WE EMAILED THE MEMBER TO QUESTION WHY HE WAITED SO LONG TO ADVISE US OF HIS COMPLAINT, HE SAID THAT HIS DAD JUST TOLD HIM...AGAIN 1 1/2 YEARS LATER. SOMETHING DOES NOT ADD UP RIGHT HERE. AGAIN, WE WERE CALLED OUR TO REPLACE AND KITCHEN FAUCET AND THAT WAS WHAT WE DID. AS A COURTESY WE DO ASK TO INSPECT ALL PLUMBING NEEDS SO IF YOU HAVE OTHER CONCERNS WE CAN SAVE YOU A TRIP CHARGE FEE, BUT CERTAINLY YOU ARE MORE THAN WILLING TO DECLINE THIS WITH NO PRESSURE ON OUR END. AFTER ALL THIS, I AM STILL NOT SURE WHAT WE DID WRONG. WE INSTALLED A KITCHEN FAUCET AND NO ONE IS COMPLAINING ABOUT THE FAUCET OR THE PRICE, SO WHAT IS THE POINT?

MIMI H.
01/2008
5.0
plumbing
  + -1 more
They are fast, through, and reasonable.
Description of Work: They have fixed several leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara L.
10/2007
5.0
plumbing, water heater repair
  + 0 more
When George and Tom removed the old heater they were both wearing coverings on their shoes and made every effort to make sure no more water leaked or dripped as they disposed of the old heater. George walked us through every step including showing us the really screwed up drain pan and pipe. He will be back to run that drain line to the outside where it belongs!
Description of Work: George removed the 7 year old water heater and replaced it with a new one. He changed out the old "wheel" shut off valve with a much better and easier to use ball valve. He also tracked down why the pan did not catch the leaky heaters water (we had water all over the downstairs of our townhouse) and found that the drain for the pan was routed back up next to the pan and allowed it to run out all over the shelf that the heater sits on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$660

Mary Rebecca S.
09/2007
1.0
plumbing
  + -1 more
They came out to snake our drain line, and stated that it was pretty much cleaned out, except for an issue that the city would need to take care of. 48 hours later we had another back up, called them back and asked them to come back out, they stated they would need to re charge the full amount again! I am not willing to do that. So I went else where. After the city came out to check it out they stated that it is not a city issue, it is an issue for the plumber. Whom did not check this issue out fully the first time, nor will they come out and fix it or look at it.
Description of Work: They came out to snake our drain line.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$475

NANCY U.
09/2007
4.0
plumbing
  + -1 more
They did a good job and I would recommend them.
Description of Work: They installed some new faucets for me.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
08/2007
5.0
plumbing
  + -1 more
Friend's Plumbing is amazing, we discovered backup of sewage in our home and immediately called the plumbing company we normally use and they never showed up after 4 calls. Then we called another plumbing company and they came out and attempted to clear the sewer line, another backup of sewage in the house, now we're into the weekend, they wanted $5500 to install new sewer line, we received a referral about Friend's Plumbing, Dave, David, Scott and Cesar came out and did an amazing job and didn't quit until the job was done. They were professional, courteous, responsive, fantastic customer service and we are absolutely thrilled with the work. Now we would not use any one else for our plumbing needs.
Description of Work: Installed new sewer line 50' w/clean outs, due to collapsed sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,120

STEPHANIE B.
06/2007
5.0
water heater repair
  + -1 more
Arrived home one day and as soon as the garage door open , I could see a river of water streaming from the water heater down the driveway. I mulled over my options knowing I had to replace the water heater. I remembered I had used Friend's Plumbing in the past and did a quick check on Angie's list to see if their rating was still good. I needed to get this done today as I have no days off scheduled in the immediate future. We know what not having hot water means. At 8'oclock in the morning, someone answered the phone, obtained information on the water heater size and dimensions, and I had a service call by 2pm. Art Rears, the service technician, was a very likable character and promptly replaced the water heater. I gained much knowledge on it's upkeep and maintenance. I appreciated his opinion of various plumbing brands as I am planning to build a new home. I saved $67.64 with service agreement. Thanks, Friend's Plumbing, for taking care of me when I needed it most.
Description of Work: Removed old leaky water heater, replaced with new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$548.15

Michael Z.
04/2007
5.0
plumbing
  + -1 more
Company arrived very promptly (actually at least 10 minutes earlier than agreed on time). As soon as the original man arrived and realized he needed help, someone else arrived within 10 minutes. They took 2 hours to complete the job and everything was done to my satisfaction, replacing the previous inferior parts with better quality equipment. Very courteous and clean as well.
Description of Work: Reseated one toilet, replaced 3 risers and emergency shut off valves, unclogged tub, sink, toilet, replaced 1 toilet fill valve. Price includes lifetime service agreement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$662

TIMOTHY L.
01/2007
5.0
water softeners
  + -1 more
We had hit our water softener in the garage Friday night, and were without water. They came Saturday morning to fix and replace. This company is very professional and does a great job.
Description of Work: Replaced our water softener on a Saturday morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

CARL N.
01/2007
5.0
plumbing, water heater repair
  + 0 more
I called the office to get pricing on a replacement water heater. The quote included the water heater, installation, and taxes. After agreeing to the price, I set up a date/time for the installation. The person arrived earlier. After looking at the placement of the water heater, he suggested not to connect the water recovery unit, which is connected to our heat pump to heat the water during the summer months. His reasons made sense. During the installation, the person kept me informed what he was doing. The employee was very friendly and helpful. When he was done, everything was cleaned up. We were offered a lifetime of annual plumbing inspections for a one-time cost. By purchasing it, we were given a cost reduction for the water heater installation. Plus for future needs, we will receive special pricing for any plumbing needs. We had our clothes washer hoses replaced at a reduced price. I would definitely recommend this business to anyone who is need of a plumber.
Description of Work: Replaced the existing water heater and clothes washer hoses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$606

CLAIRE G.
12/2006
5.0
plumbing
  + -1 more
We like the company and feel we can rely on them to service any plumbing needs. We also signed up for their annual plumbing check up which also has given us a discount each time we have a service performed.
Description of Work: We hired Friend's to cap off our old bar sink and then later to hook up our new bar sink. The cost indicated is just for the work on the bar sink. We also had them replace our three toilets and change a sink in a bathroom. The office staff was helpful and very responsive especially when I needed some quickly, they arranged to have someone stop by within the hour. Each time we had a different plumber but all were very professional, neat and did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Contact information

325 Mears Blvd Suite 100, Oldsmar, FL 34677

www.friendsplumbing.com

Service hours

Sunday:
Closed
Monday:
6:30 AM - 4:30 PM
Tuesday:
6:30 AM - 4:30 PM
Wednesday:
6:30 AM - 4:30 PM
Thursday:
6:30 AM - 4:30 PM
Friday:
6:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Drain Pipe Installation,
Lawn Irrigation,
Heating and Air Conditioning,
Kitchen and Bath Remodeling

FAQ

Friend's Plumbing Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 6:30 AM - 4:30 PM

Tuesday: 6:30 AM - 4:30 PM

Wednesday: 6:30 AM - 4:30 PM

Thursday: 6:30 AM - 4:30 PM

Friday: 6:30 AM - 4:30 PM

Saturday: Closed

Friend's Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Friend's Plumbing Inc does not offer free project estimates.
No, Friend's Plumbing Inc does not offer eco-friendly accreditations.
No, Friend's Plumbing Inc does not offer a senior discount.
Yes, Friend's Plumbing Inc offers emergency services.
No, Friend's Plumbing Inc does not offer warranties.
Friend's Plumbing Inc offers the following services: Plumbing repair, drain cleaning, sewer replacement, water-filtration, remodel service, hot water heater repair, water softeners, leak detection and repair, garbage disposals, toilet repair and replace, faucet replacement or repair
Septic cleaning.

Contact information

325 Mears Blvd Suite 100, Oldsmar, FL 34677

www.friendsplumbing.com

Service hours

Sunday:
Closed
Monday:
6:30 AM - 4:30 PM
Tuesday:
6:30 AM - 4:30 PM
Wednesday:
6:30 AM - 4:30 PM
Thursday:
6:30 AM - 4:30 PM
Friday:
6:30 AM - 4:30 PM
Saturday:
Closed